Queen's Road

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HouzzUK added this to How to Keep Potential Clients Interested16 Jul 2019

Sell yourselfOnce you’ve connected with the homeowner, your sales pitch should explain why they’d be wise to hire you for their project. Highlighting your unique value proposition is key: in other words, tell clients what your firm offers that others don’t, and explain why you’re the right people to solve their problems. Many homeowners are looking for someone who has experience working on similar projects to their own, so it’s important to tailor your conversation to the client’s specific needs.As a general guide, give the client a very quick overview of your firm’s area of expertise, letting them know what sets you apart from the competition. Follow this by asking questions about what they’d like to achieve, how much guidance they need, and what their concerns are. Then apply your knowledge and skills to the homeowner’s challenges to show them how your firm is the right option for solving those problems. Simple Ways to Handle Negative Feedback

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