Hermary's LLC

I would like to have been able to not leave any stars. They merged/purchased our original home security company. We were with the original company for close to 9 years and never an issue. Hermary's apparently have 4 employees that deal with customer issues,, finally when reached I was told that Hermarys, would come and show us ways to upgrade our older equipment as I had requested. Turns out they were no shows for both appointments,,, I even got an excuse it was because of the rain that they didn't come on the later of the two appointments. I was asked to give them a chance to show us what they could offer and make another appointment. I declined because of the payments that they were excepting that their one rep said they would take care of. Now a month later im waiting for a call from their owner and its been 4 days since I was told he would call me. I have since shopped every home security company over the past month that services my area. luckily we are out of contract and I have thrown their equipment in the trash.t when a company makes an appointment to try to keep your confidence and doesn't show on not one but two appointments and still want to charge you for service there is something wrong. Their billing guy is cool and tries to help, an so is a man named "John" but he has limits. When the owner told me the last appointment couldn't make it because of rain I pretty much just gave up. Stay away from this company. Far away.

My family has been a loyal customer of Hermary's for the past 3 years and highly recommend them for your one stop shop for home automation. Hermary's has been an excellent and patient advisor and assisted us in creating a scalable solution as we have expanded our system over 3 major phases. Starting with the basics (tv, speakers, rack system, control 4, home networking) to integrating our home security, cameras, lighting, and multi-zone entertainment (across 6 zones including 3 in the backyard and door station). Dana McKissick, John Reynolds, Paco, Clarence Hermary and the rest of the team have been great to work with, while accommodating our needs as we have evolved into a complex system for our entire home. Smart home technology evolves quickly and the Hermary's team is not only staying up on the latest trends, but mindful in how to adapt and scale a solution that works for your custom needs. We intend to remain loyal customers and will likely do additional projects in the future.