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About Us
10x Best of Houzz winner
50+ years in business
Milgard Windows & Doors manufactures high-quality vinyl, fiberglass, and aluminum windows and patio doors. We have multiple locations in the Western U.S. and Canada as well as 3000+ dealer partners to provide local support and service.
Services Provided
Custom Windows, Egress Windows, Window Installation, Window Repair, Window Replacement, Window Sales, Custom Patio Doors
Areas Served
California, Oregon, Colorado, New Mexico, Arizona, Alaska, Canada, Idaho, Texas, Washington
Awards
Builder Magazine's Best Quality Vinyl Window (8 times)Builder Magazine's Most Used Vinyl Window (5 times) IDEA award for SmartTouch® Lock design View more: https://www.milgard.com/awards
Category
Back to NavigationContact Seller
Business Details
Business Name
Milgard Windows & Doors
Phone Number
+1 800-645-4273
Website
Address
1010 54th Ave E
Tacoma, WA 98424
Followers
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Featured Review
H1
HU-172955411
Average rating: 5 out of 5 starsFrom my first telephone call to Milgard through the window instillation, the scheduling, the service, attention to detail and professionalism of all involved was top notch. Everything went smoothly.Read Full Review
5,562 Reviews for Milgard Windows & Doors
Newest first
Average rating: 4.8 out of 5 stars4.8|5.6k reviews
Work Quality4.9
Communication4.8
Value4.9
Rex Andreasen
Average rating: 5 out of 5 stars
The experience, from the first email, to the handshake at the end, was nothing but great. I'm thankful that parts were still available for our wood clad French doors. The technician was 30 years with the company. His experience showed.
3 days ago
HU-62066684
Average rating: 5 out of 5 stars
Quick easy process to schedule repair and timely service. When installer arrived, fast replacement of damaged window and was in/out within minutes. Great Warranty and Great Service Milgard!
3 days ago
HU-79005800232
Average rating: 5 out of 5 stars
Both window installers did a great job and they were quick. Cleaned up after themselves as well. and also, very professional
3 days ago
HU-616657588
Average rating: 5 out of 5 stars
We installed 21 Milgard windows and 3 sliders 18 years ago and have been extremely pleased. Over the years, several windows lost their seals and showed internal fogging or fading. When contacted, Milgard Lifetime warranty was fully met and all suspect glass were promptly replaced. The maintenance team that replaced the glass were efficient and cordial. Highly recommend Milgard windows to anyone looking to upgrade their windows!
3 days agoLast modified:3 days ago
HU-66976338268
Average rating: 5 out of 5 stars
Efficient and courteous warranty replacement pane ten years after purchasing. Warranty was easy and responsive online. Arrived as scheduled and were here only eight minutes to replace the pane.
3 days ago
HU-589578496
Average rating: 5 out of 5 stars
The older man I’ll call him G was amazing courteous, knowledgeable, kind, honest (you need to give him a raise) he is what defines your company. A younger guy came out with him and as G and I were discussing an issue kept interrupting. I asked him to stop talking as he was being rude and he promptly left and sat in his truck and refused to assist G with the window replacement. It was honestly unbelievable to me. He was acting like a four-year-old. I felt really sorry for G that he has had to put up with that childish behavior. Please get him a hard worker to make his job run smoothly. I ended up having to call a manager to get him to come in and finish the job. He promptly left leaving G no help to correct the issue we were discussing originally.
4 days ago
HU-143130790
Average rating: 5 out of 5 stars
This is one of the best companies we have ever dealt with! They show up on time, do the job and efficiently! The windows surpass our expectation of them!
Highly recommend them!
4 days ago
Doug and Laura Dougherty
Average rating: 5 out of 5 stars
The window glazer was prompt and efficient. He replaced the defective pane with ease. We are so happy with our Milgard windows.
4 days ago
eli bennett
Average rating: 5 out of 5 stars
I recently needed a company who repair my master windows, . I contacted the company and they got the Job done! punctual and reliable company.
4 days ago
Jeff Russell
Average rating: 4 out of 5 stars
good job. quick and clean. I am happy with the results, great windows that have a high level of quality
5 days ago
Quick, professional and courteous. Very happy with the service i have received today and in the future I will consider Milgard for my window needs
April 12, 2024
nowater2015
Average rating: 5 out of 5 stars
Milgard is a great company and worth the money. We replaced several window to be more energy efficient and two years later one of our front windows developed a small crack. Not sure how it happened but once I noticed it, I went to the Milgard website to request a FREE replacement (as their LIFETIME warranty allows). It was so easy and problem free. They scheduled a repairman to come out about a week later and when he showed up the glass was replaced in less than 20 minutes. This company is the BEST!!! Highly recommend them!
April 12, 2024
Felicia Millen
Average rating: 5 out of 5 stars
Always a quick repair and an on time and friendly technician. Text alert for a heads up sure helps... Thanks again for a job well done!
April 12, 2024
HU-454651293
Average rating: 5 out of 5 stars
Other than taking six days with me, having to call them every single day to get an appointment for a tech to come out and fix the sliding glass door lock and then never call me back as they promised!
Just a bit frustrating.
Took the tech maybe 10 minutes to fix the lock, which hasn’t ever worked when door was initially installed!
Excellent job and knew exactly what the problem was!
April 12, 2024
HU-508069384
Average rating: 5 out of 5 stars
Juan did great! Came to the house and took care of the issue very quickly! Milgard support is very good and efficient.
April 12, 2024
We had two young men from Milgard step into our home and treated it with respect. Very professional manner and polite. Completed their job in a timely manner. over all we were very impressed with their service and the company pulling through. Thank you Milgard Windows.
April 11, 2024
HU-39154101
Average rating: 5 out of 5 stars
Showed up a little early but the job was finished in minutes. The new IG unit looks as good as new. Thank you
April 11, 2024
Jerry D and Chris G
Average rating: 5 out of 5 stars
Good experience all around. Vinyl windows are a big improvement for insulation, and they look good too. Installers Lucas and his crew were very professional and tidy. Much appreciated.
April 11, 2024
Milgard sent two techs to do a warranty replacement of some glass in windows in our house that had broken seals after almost 10 years. They did an excellent job very efficiently and both of them were extremely professional.
April 11, 2024
Freddie was courteous, respectful, professional and efficient! He replaced balance rods in bedroom windows with great skill and confidence!
These windows have not been operating for over two years! I’m overjoyed to have these windows fully functional at last!!! I highly recommend Milgard! Give Freddie a bonus! He drove all the way from Denver to the mountains on a snowy day!
April 11, 2024
HU-897998984
Average rating: 5 out of 5 stars
The person who came was very caring, and meticulious in his work. He was sensitive to the environment, and made sure everything fit and worked before leaving. If Jesus was embodied, his actions would have been expressed in this person. Thanks
April 11, 2024
HU-529200406
Average rating: 5 out of 5 stars
Bob Kona service tech checked out hard-working patio screen. Lubrication helped. Rubber seal is problematic in that it scrapes against the glass. If there is a different rubber, please send. The door is great. The screen rubber seal is the only issue. Again Bob your technician responded professionally, on time and was very knowledgeable.
April 10, 2024
Rachael Holmdahl
Average rating: 5 out of 5 stars
Guillermo, the window installer from Milgard was on time and even called me to let me know he would be arriving in about 20 minutes. I appreciated his communication and timeliness. Guillermo was friendly and took great care in his installation of the glass. He cleaned up any mess that was made and was very quick and efficient with his service and time.
April 10, 2024
HU-383990025
Average rating: 5 out of 5 stars
Easy to set up an appointment. The installation was a breeze. Professional installation. Took his time, thank you very much.
April 10, 2024
HU-346777449
Average rating: 5 out of 5 stars
Very professional , called ahead when he was running behind on schedule. He had my window replaced on my sliding door in no time at all. I’m glad we told our builder we wanted Milgard! Even after 28 years.
April 10, 2024
Mark Serafin
Average rating: 5 out of 5 stars
In this day and age it is hard to find good service, this is why our experience with Milgard windows stands out.
Top notch from beginning to end, on time, cleaned up workplace, and replacement panes have been installed with care and attention to detail.
April 10, 2024
HU-61874639
Average rating: 5 out of 5 stars
Kyle was prompt and did a great job. I will recommend Milgard windows to anyone interested in your product
April 10, 2024
Francisco Garza
Average rating: 5 out of 5 stars
the technician was great - he actually visited twice because he found 3 other windows that needed replacement---great work.
Very fast and efficient, we really enjoyed his work.
April 10, 2024
After sales service from both supplier and Milgard itself is courteous, professional and timely. I had to use a little force to latch and lock a brand new vinyl patio French door and needed minor hardware readjustments. A technician came out and readjusted the hardwares in 15 minutes and the door now latches and locks nicely with just enough tight seal around the door gaskets. Good Job Tom!
April 10, 2024
Great quality windows and excellent customer service. Had minor fogging on 2 small windows which they repaired no charge after 12 years of usage.
April 10, 2024
Your service technicians were polite, efficient and went beyond their repair requirement service to accommodate me with a different minor window issue. Very pleased.
April 9, 2024
Craig Parrish
Average rating: 5 out of 5 stars
Johnny was here about an 1 1/2 hrs. He was knowledgeable, fast and efficient. We are very pleased. He found and fix the problem on both doors. And he worked with a smile.
April 9, 2024
Jim Keneaster
Average rating: 5 out of 5 stars
We were amazed at how fast and efficient your workers were able to replace the defective large window. We have your lifetime warranty and are very pleased with your service.
April 9, 2024
Richard Austin
Average rating: 5 out of 5 stars
Installer was on time, courteous, professional and quick. The Milgard broken window replacement policy was a nice surprise as I had forgot about it. It made my day.......
April 9, 2024
We've had Milgard technicians in our home off and on the past 23 years. Each and every time, the technicians have been knowledgeable and friendly. We appreciate the professionalism and that the company stands behind their lifetime warranty on our home. We will forever be Milgard customers.
April 9, 2024
HU-470496601
Average rating: 5 out of 5 stars
Technicians did a great job!! I only buy Milgard windows!! I have had them installed in five homes now. In my oldest install, almost 20 years ago, the windows are all perfect!
April 9, 2024
HU-30681947
Average rating: 4 out of 5 stars
Company Representative was very pleasant and exactly on time. As it turned out, one of the windows had not failed, however
several have failed in the past. That’s the reason for the four-star rating.
April 9, 2024
HU-655198862
Average rating: 5 out of 5 stars
Our experience was great. We set up on line for service of two windows. We were notified of the date and time frame to expect a service technician. He arrived in the time frame with a call beforehand to let us know he was on the way. Once he arrived he took care of the issues with both windows and was done within 45 minutes. He was very nice polite and professional.
April 9, 2024
HU-575922604
Average rating: 5 out of 5 stars
Was very professional and informative. He made our experience positive and he was courteous to us with all of questions that we asked him .
April 9, 2024
HU-23572353
Average rating: 5 out of 5 stars
Very good service. Quick, clean, and professional. Would definitely recommend. I was worried when the lawn thru a rock and hit the window. Milgard stands behind their warranty and took care of it. .
April 9, 2024
Lester Kahr
Average rating: 5 out of 5 stars
We bought these windows in 1989 had a couple replaced once before and 5 more today 25 years later I would say this is good service.
Installer did a good and quick job.
April 8, 2024
HU-235386526
Average rating: 5 out of 5 stars
Mark was very professional and courteous.
He called ahead of time to let us know when he would be here and was right on time.
He was careful to remove and restore the wood trim holding the glass and there was no mess when he left.
Thank you, Mark, excellent job!
Thomas Z.
April 8, 2024
HU-16669307
Average rating: 5 out of 5 stars
Mario provides excellent customer service and is was a pleasure to have him replace two windows. You know that when he enters your home that he is there to take care of and resolve your needs. He is definitely an asset to the Milgard company.
I made the best choice in 2001 when I replaced all of my windows with the Milgard brand. Thank you for honoring an excellent warranty!
April 8, 2024
HU-226711024
Average rating: 5 out of 5 stars
The technician, Pete was very professional. He explained how the replacement works and handled everything quickly and efficiently
Thank you!
April 8, 2024
The Gabor Design Group Inc.
Average rating: 5 out of 5 stars
Punctual, professional, and efficient, . .. . . as always! We can always count on Milgard to provide exceptional service and craftsmanship.
April 8, 2024
George Dzieciol
Average rating: 5 out of 5 stars
Great job, quick and efficient. Showed up on time and completed the work quickly. We had two windows that needed replacement and the job was done in about 20 minutes.
April 8, 2024
Marty Sparkman
Average rating: 5 out of 5 stars
They honor their warranty! Service was fast and clean. Service people were all professional and nice. This was a completely hassle free experience!
April 5, 2024
HU-499119498
Average rating: 5 out of 5 stars
Amazing! Professional courteous knowledgeable. Answered all my questions highly recommended. Thank you, Milgard for all your professional help and understanding, patience, and kindness.
April 5, 2024
cathy t smith
Average rating: 5 out of 5 stars
Dell was very helpful. Introduced himself, happy and friendly. Very knowledgeable.
The ladies on the phone were very helpful and friendly.
April 5, 2024
The gentleman to replace the glass was professional, courteous and on time. The communication was great. I received a text message with the two hour window two days before the appointment. I received a text messages from the installer 15 minutes indicating what time he would arrive. Great experience! I made the right choice in purchasing Milguard windows!!!
April 5, 2024
HU-313580161
Average rating: 5 out of 5 stars
The window replacement was very efficient. The employees were professional! We like the. 100% guarantee windows. Will recommend Milgaard
April 5, 2024
HU-175983070
Average rating: 5 out of 5 stars
Norm was friendly and professional, and went above and beyond! We are so happy that we can use our screen doors for airflow now!
April 5, 2024
HU-832731894
Average rating: 5 out of 5 stars
I had an excellent experience with the Midgard window installers. It was a warranty claim on a 23 year old house.
April 5, 2024
HU-211401088
Average rating: 5 out of 5 stars
Thank you for the customer first service extremely pleased with the product and customer care and service
Happy customer
April 5, 2024
installer was nice did a quick and clean job. pleased with the outcome for sure haveing good windows is you best upgrade you can do.
April 4, 2024
HU-878041549
Average rating: 5 out of 5 stars
The Milgard technician that came out and detected. The problem is terrific. I found Eric to be honest and forthright. That was not the case on the Milgard national service line. This was the third callback for the same problem. I was told to fix it myself and they sent me a video, the problem was far more complicated than I could’ve handled. Thank goodness for Eric.
April 4, 2024
The service men came on time, knew exactly what to do and it only took about 15 minutes. They were neat and kept the area clean
April 3, 2024
HU-60001981
Average rating: 5 out of 5 stars
You guys are the best. Every time I’ve called with a question concern or warranty issue I’ve received a call back and the issue is handled. Thank you very much for your outstanding product and service. Jeff Jolley
April 3, 2024
Andrew Cross
Average rating: 5 out of 5 stars
The Milgard tech you sent to our house was very knowledgeable and courteous. He solved our problem in a thorough and timely fashion.
April 3, 2024
The service provider was on time, polite and efficient! I really appreciate how Milgard took care of my window with very little stress or inconveniencing me in any way. Of course i love my windows
April 3, 2024
I thought the installer was excellent. Very friendly and knowledgeable. He explained exactly what needed to be done and finished the work in a reasonable amount of time.
April 3, 2024
HU-943114654
Average rating: 5 out of 5 stars
Excellent service today. The pro was super professional and got the job done quickly. I would definitely recommend Milgard.
April 2, 2024
HU-392021778
Average rating: 5 out of 5 stars
Prepared and ready to get to work. In and out in 30 min. Service person was courteous and explained everything perfectly. Thank you!!
April 2, 2024
HU-687545153
Average rating: 5 out of 5 stars
Installer arrived on time, was very professional and efficient. The window was replaced in a very timely manner.
April 2, 2024
Wayne westermann
Average rating: 5 out of 5 stars
I have had Millard windows in the house for a long time and over those years I have had 3 fog up. After contact customer service they have corrected the problem at no cost to us. There technicians have been courteous and fast . They stand behind there product
April 2, 2024
Good quality windows & good service. They even came back timely to fix a couple windows that weren't working correctly after install.
April 1, 2024
Carolyn (Gary) Dimig
Average rating: 5 out of 5 stars
The gentleman were very polite and friendly and did the replacements very quickly even tho it was sleeting outside. We were very impressed.
April 1, 2024
We were very satisfied with the excellent service provided by David. He called about 30 minutes prior to arrival and was prompt and very efficient. I would recommend him for any Milgard Service required
April 1, 2024
Amy @ Bicentennial
Average rating: 5 out of 5 stars
They Always do a great job! Promptly on time and gets right to work to get window replacement completed.
2 man team and had 58 windows replaced within a day.
April 1, 2024
Love the lifetime guarantee. I just wish the order numbers were easier to see on the inside of the windows. My technician, Rudy was quick and professional.
April 1, 2024
Kay Stuart
Average rating: 5 out of 5 stars
The service men were polite and knowledgable. I feel like I can always depend on Milgard. Thank you.
April 1, 2024
Charles Martichuski
Average rating: 5 out of 5 stars
Customer service is Outstanding. I was contacted immediately after I submitted our request for service online. The appointment was scheduled within the week for the technician to fix our sliding glass door. He did an amazing job.
March 31, 2024
David Weltman
Average rating: 5 out of 5 stars
Very Professional and nice. Knew what he was doing. Now our sliding door works again. We wish Milgard had specific sliding doors with stainless steel components for the beach.
March 31, 2024
The Milgard warranty for windows in an original owner's home can't be beat. The appointment process for scheduling installation is very efficient, and the service technicians are highly skilled.
March 30, 2024
HU-50236548
Average rating: 5 out of 5 stars
Eric was polite and knowledgeable. He worked quickly and efficiently. Eric was able to show up early, which was a blessing.
March 29, 2024
Karen Kelley
Average rating: 5 out of 5 stars
Great crew. Very efficient, clean and courteous. The new windows make a world of difference. They look so nice. Thank you so very much.
March 29, 2024
HU-234827147
Average rating: 5 out of 5 stars
Quick, clean, and efficient work. Detailed the issue and the fix. Knowledgeable technician. I’m appreciative of the work that was done
March 29, 2024
Marc Nicholas
Average rating: 5 out of 5 stars
The installers were excellent. They were friendly, efficient and professional. Unfortunately, they had to come back twice due to the fact, the slider replacement windows were not the right size.
Our entire house has Milgard Windows and we love the windows and the life-time warranty. The only issue I have is the time to get any window replaced is so long.
March 29, 2024
Miguel Serricchio
Average rating: 4 out of 5 stars
The technician was able to fix the main issue with the door but no fix available for the items that were worn. No option for me to purchase either.
March 29, 2024
HU-421650614
Average rating: 5 out of 5 stars
Excellent job!Very quickly and professional service!Highest rrcommendation!After I submitted my request, their technician came to my house quickly and figured out the problem.
March 28, 2024
Keith Porter
Average rating: 4 out of 5 stars
on time, early actually and efficient. Cleaned up his work area afterwards as well. I was extremely pleased with the finished product.
March 28, 2024
HU-287495809
Average rating: 5 out of 5 stars
2 years of mystery leak on vinyl large N facing picture window during snow/rain storms. Rudi from CA in Denver to help out short staff, figured out problem, he deserves a raise and bonus!
Many man hours of Milgard have been wasted until Rudi and AJ determined fix! They prevented a potential lawsuit to Milgard and myself!
Rick Benson
PR Homes
Boulder, CO
March 27, 2024
HU-943241848
Average rating: 5 out of 5 stars
I had some issues with my 20 years old windows. I had a lifetime warranty so I called them. They responded promptly and replace defective parts. Great service
March 27, 2024
HU-208850702
Average rating: 5 out of 5 stars
We are so happy we bought Milgard windows for our whole house 10 years ago. Replacements are guaranteed for life. The Milgard company is easy to work with and prompt in responding to a need. We love our quality windows!
March 27, 2024
Twenty years ago we built a house in which we still live. It has sixty windows, all Milgard. We just today had seven windows replaced, as they had fogged up with faulty seals. The Milgard staff efficiently arranged for the replacements, and the workers who arrived to effect that replacement were polite, efficient, and professional in all ways.
I am more than satisfied and truly amazed that after this amount of time Milgard is still standing behind their product. As a business owner myself, I know that there are few people and fewer businesses that can stand up to the test of time to this extent.
John Linn, Cambria, California.
March 27, 2024
Jack Peterson
Average rating: 3 out of 5 stars
We bought some really beautiful Milgard windows for our Zen Center worship room. The windows varied in size and function, with some opening and others not. These are all wood-framed windows and some slide up and down (both top and bottom sections) to open and close. The largest windows are very difficult to close and lock. The problem is that there is no way to lock the upper window section, which tends to slip down a couple of millimeters. When I slide the inner section down to close the window, the automatic lock mechanism in the center of the window frames no longer lines up, because the upper outside window has slid down just a bit. I have to slide up the inner section most of the way, reach my arm inside and push the upper window up as far as possible. I then need to very carefully lower the inside window and hope the outer window does not move so the window will lock. I called a rep and he came over and looked at them. He said it was a known problem and he would discuss it with management and get back to us. That was two years ago and I haven't heard a word since.
March 27, 2024
Comment from Milgard Windows & Doors:
Hi Jack, sorry to hear that nobody has gotten back to you on this matter! If you could reach out to us at socialmedia@milgard.com with your address, we'll happily pull this up in our system and take a look!
Very happy with the job he. did he was very professional. PS customer service way good to work with.
March 27, 2024
Kay Carlyle
Average rating: 4 out of 5 stars
He was on time and quickly replaced the windows.
Unfortunately he left smudges all over the windows inside and out.
I had to get out my ladder and clean the windows.
March 26, 2024
HU-48638410
Average rating: 5 out of 5 stars
Your Milgard representative, Bobby, was very knowledgeable about your product. He was respectful and friendly. He listened to my problem with the window, and explained what needed to be done in order to fix it.
Thank you for your service.
Bonnie Alloway
March 26, 2024
John Sarpolis
Average rating: 5 out of 5 stars
Technician arrived as scheduled. He was neat, clean, and efficient . I couldn't have asked for more. I would recommend Milgard windows
to anyone looking for quality windows, with a great warranty. We are so pleased with the technician, regret not getting his name.
March 26, 2024
HU-684533609
Average rating: 5 out of 5 stars
The people who came and replaced the 3 windows did an excellent job; very professional; did their job and then left. The only issue was that there were 3 windows to be replaced and due to not having 2 of them, they had to return. When they returned to replace the other 2, they only had one and had to return for a 3rd time. It wasn’t an inconvenience for us, but probably was for them. Other than that, I am pleased with the people who replaced the windows and the windows themselves.
March 26, 2024
HU-53213854
Average rating: 5 out of 5 stars
Best customer service ever! The technicians were on time, professional and courteous. Had the windows installed in 2006 and have had two replacements at no cost. One of the best upgrades for our home!
March 25, 2024
Henry Santan a
Average rating: 5 out of 5 stars
Very fast Serice, Well done. Work was done professionally. I am happy with the results. I think this respace should be sufficient
March 25, 2024
shane80911
Average rating: 5 out of 5 stars
Prompt, polite and very professional! Would highly recommend. They called when they were in route and had the job complete in a timely manner.
March 25, 2024
HU-308391140
Average rating: 5 out of 5 stars
Prompt, professional, and fast! Called ahead with projected arrival time, and switched out two windows in just a few minutes.
March 25, 2024
HU-671829200
Average rating: 5 out of 5 stars
Milgard Technicians were fast, efficient, professional, and were careful inside our home. Great job on replacing our dual-pane glass.
March 25, 2024
HU-477067134
Average rating: 5 out of 5 stars
Great response and great service. Very happy with the replaced windows. Will continue refer family and friends to Milgard windows
March 22, 2024
great service... they replaced a window that had been improperly manufactured and was foggy all the time and could not be cleaned.
March 22, 2024
HU-319577743
Average rating: 5 out of 5 stars
We appreciate your company standing firmly behind your windows! Great windows, great service, great technicians! Repair work is rapid and professional.
March 22, 2024
Very prompt and professional service, they showed up on time with the correct glass. Installer was clean and polite service was performed in 15 mins.
March 22, 2024
HU-545342464
Average rating: 5 out of 5 stars
Came over did quick job, cleaned up and left.
New glass looks great Very courteous and prompt.
Would recommend Millgard for their service and follow up
March 22, 2024
Very happy with service. Great customer service on phone setting up appointment. Tec man was friendly, polite, efficient, on time, and knowledgeable
March 21, 2024
HU-11111487
Average rating: 5 out of 5 stars
Mr. Lewis did a great job of correcting our window not latching. We could not be more pleased. He let is know when he was 15 minutes out, and he arrived on time.
March 21, 2024
Rick Rhoden
Average rating: 5 out of 5 stars
Milgard warrants the windows to the original owner, in our subdivision, for life. Whenever there was an issue, they honored the warranty, scheduled the replacement and showed up when they said they would. No hassles.
March 21, 2024
HU-238523143
Average rating: 5 out of 5 stars
Friendly, communicative, and FAST! Incredible experience from start to finish having my warranty issue assessed, scheduled, and fixed. Very happy with the whole process.
March 21, 2024
HU-974096348
Average rating: 5 out of 5 stars
From the beginning Milgard was very professional in all that goes into putting in new
Windows. We have enjoyed them for over 15 years and they have been perfect until one became foggy. A service gentleman came brought just what he needed and had it fix in probably 30 minutes. Everything that Milgard
promised was fulfilled. I would recommend this company to anyone who was interested in windows
March 20, 2024
Ron & Jean Sheets
Average rating: 5 out of 5 stars
I bought Milgard windows and a French Door for our bedroom. Their products are excellent but more importantly
they service warranty issues without argument.
March 20, 2024
Michael Hagen
Average rating: 5 out of 5 stars
A large window was removed and replaced in our living room The service guy was awesome. I would recommend him to do my repairs or any other job for anyone anytime.
Thank you for sending out a qualified person to do an excellent job. These kind of service people are hard to come by in todays world. Milgard windows are the best!
March 20, 2024
HU-645587986
Average rating: 5 out of 5 stars
The tech was very efficient and did an awesome job. Very happy with how it all turned out!
March 19, 2024
Karen Mitchell
Average rating: 5 out of 5 stars
Eric did a very good job in fixing my double hung windows. I hope I'll have many years of well-working windows as a result! Thanks a million!!
March 19, 2024
HU-699145925
Average rating: 5 out of 5 stars
Kind, professional and prompt technicians. Very knowledgeable and clean. A+++ service. Long wait time but that’s understandable due to demand.
March 19, 2024
When I called Milgard for assistance with two windows the person on the phone was very helpful. She got the type and measurements for the windows. She scheduled an appointment for the repair. The service technician, Don, arrived on time. He was very professional and efficient. I would highly recommend Milgard windows.
March 19, 2024
HU-305831805
Average rating: 5 out of 5 stars
Crew knew what they were doing. They worked well together and kept on task. They arrived on time and completed their work within the expected timeframe.
March 19, 2024
HU-795340637
Average rating: 5 out of 5 stars
Rob did a fantastic job of managing this warranty replacement. He had a busy day and was a bit behind but called to let me know he was running late. Panels replaced and the windows look great. 20 year old lifetime warranty still in effect!
March 19, 2024
Great service! Very timely, highly recommend Milguard Windows to all my contractors and associates who are going through building process.
March 19, 2024
Sharon Johnson
Average rating: 5 out of 5 stars
He called saying he would arrive shortly and did. Very fast at removing three windows and replacement. His friendly service conveyed that he liked his job and serving his customers with the best service one can get.
March 19, 2024
Jim Garber
Average rating: 5 out of 5 stars
Eric is clearly very exceptional and experienced. He had the window out and fixed within a half hour. I think it took longer to set up and wrap up than it did for him to fix the window. I wish all service calls with other went like this. Thanks.
March 19, 2024
Ken and Ann Gary
Average rating: 5 out of 5 stars
Amazing, efficient job. The serviceman got here exactly when expected and the total job took him only about 10 minutes! Without doubt the best such job ever, and we've been in this house for over 53 years!
March 19, 2024
Adam Erickson
Average rating: 5 out of 5 stars
The installation technicians were efficient and effective in their work. The work was for a replacement window. Thank you very much.
March 19, 2024
HU-931002356
Average rating: 5 out of 5 stars
Juan did a good job replacing the defective window glasses. He arrived on time and finished the work quickly.
March 18, 2024
MICHAEL PENILLA
Average rating: 5 out of 5 stars
Excellent service. Very friendly, professional and prompt. Couldn't be happier. Your employee is a great representative for Milgard ! We would not hesitate buying Milgard again.
March 18, 2024
HU-5769319376
Average rating: 5 out of 5 stars
Not only did he call 10 minutes before arrival, he was both punctual and quick to complete window replacement. Kind and respected.
March 18, 2024
HU-270578800
Average rating: 5 out of 5 stars
Good job. He fixed the lock switch on window in the living room. And he was patient at parking lots and wait for us when we get home before 2 pm.
March 17, 2024
randy nilsson
Average rating: 5 out of 5 stars
A couple of ph call verifications for my window replacement appointment. Everything went well. Great staff.
My fault: I didn't realize i needed to move the drum set and beds. Oops. my apology.
March 16, 2024
HU-57244521
Average rating: 5 out of 5 stars
Outstanding service repair! They are so willing and wonderful to work with. Highly recommend this company and their high quality windows.
March 15, 2024
Heather Cumpston
Average rating: 5 out of 5 stars
Everything went smoothly. Thanks guys! You have a great warranty for those few of us who are still in our homes after 25 years. It was a big job, Over 100 pieces of glass replaced. I'm glad it's all finished up. Thanks for putting things back the way you found them!
March 15, 2024
Excellent job nice guy very professional he did a very good job replacing the window and didn't leave a mess.
March 15, 2024
Michael Paino
Average rating: 5 out of 5 stars
Prompt, Courteous and Helpful! They were very knowledgeable and explained everything. They also had suggestion so I could call back for more assistance!
March 14, 2024
Maureen Wheelock
Average rating: 5 out of 5 stars
Through my warranty, I recently arranged with Milgard Windows to replace a window. The whole process from beginning to end was seamless. Milgard Windows was thoroughly prompt with their communications with me.
On the day of the window replacement, Nick Bravo, Milgard’s window tech, showed up within the designated time frame and was prompt and efficient in replacing the window.
I highly recommend Milgard Windows because of the lifetime warranty they provide and, in the few times, I’ve had windows replaced, Milgard Windows has ALWAYS promptly and efficiently handled my requests without issues. And Milgard Windows’ window technicians have always been the best.
March 14, 2024
HU-633683415
Average rating: 5 out of 5 stars
The men arrived on time, worked efficiently and did a great job of doing the glass replacement. It was a blessing to me to get everything taken care of. Thank you.
March 13, 2024
HU-613299460
Average rating: 5 out of 5 stars
Very reasonable and helpful. We appreciate his service. Thank you for having great customer support and service
Sincerely Sharon Reeder
March 13, 2024
Service was prompt and professional, window arrived in the correct size, smooth installation. Thx to the Milgard installation crew!
March 13, 2024
HU-568490453
Average rating: 5 out of 5 stars
Great service even after sliding door are 28 years old
The team were straightforward in their service and left the work areas spotless Highly recommend Milgard.
March 13, 2024
Richard Lanning
Average rating: 5 out of 5 stars
The whole process, from the service request, to the scheduling and repair were all quick and painless. The phone representative and technician that showed up were both very respectable, knowledgeable, and professional. The whole process took maybe 35 minutes.
March 13, 2024
HU-300373357
Average rating: 5 out of 5 stars
Scott, your employee, arrived at 12pm today to fix our Milgard patio door latch. He was punctual on arrival, very knowledgeable, and had the latch fixed in minutes. He is to be commended for his overall service & kindness.. We were pleased with Milgard's response to our problem..
Thanks to the team, the (Mark & Makala) for their response and efficiency as well.
Sincerely & Blessings,
Steve & Jill Hulbert
March 13, 2024
HU-300312386
Average rating: 5 out of 5 stars
The installers were prompt and courteous..the project was completed to our satisfaction. We are looking forward to many years of bright and shiny windows.
March 13, 2024
HU-496308471
Average rating: 5 out of 5 stars
Guillermo did a wonderful job. Very professional. The window looks wonderful. I think it is silly of you to require 20 words in order for the recommendation to work.
March 13, 2024
Rudy Arciniega
Average rating: 5 out of 5 stars
The installer called letting us know they were 20 minutes out, allowing us to prepare. They were on time and did excellent work. Could not have asked for better service and the finished product (1 kitchen and 2 bedroom windows) looks amazing.
March 13, 2024Last modified:March 13, 2024
Paul Sherbo
Average rating: 5 out of 5 stars
The repair tech arrived on time and completed the job quickly and to my satisfaction. Milgard has been very good at honoring their warranty. It may take some time to get on the repair schedule, but once you are scheduled, they show up when they said they will be there.
March 13, 2024
HU-239042121
Average rating: 5 out of 5 stars
He is wonderful fixed my door in 15 minutes and always courteous my Lab loves him I know when he shows up my door will be good as new
March 13, 2024
HU-453908656
Average rating: 5 out of 5 stars
The service was very friendly and done very effectively…..service after the sale is why i buy Milguard windows excellent
March 12, 2024
Steven W Francis
Average rating: 5 out of 5 stars
Thank you for the opportunity to give a review. We thoroughly enjoyed our installer Josh Tew, He was very professional, and knowledgeable. He was pleasant to talk to and has a great sense of humor. And he was very conscience about cleaning up after installing windows. (And he is great with dogs)!!! Thank You, Steve and Linda
March 12, 2024
HU-682736949
Average rating: 5 out of 5 stars
Great process with Milgard service and the installer did a great job. And had a very pleasant demeanor. Thanks Milgard!
March 12, 2024
Representative was prompt, professional and fast! Was amazing that the entire job required less than ten minutes to complete. Highly recommended.
March 12, 2024
Thank you for the excellent service and the job well done!!! We had to replace 13 windows. The contractors came and the job was finished in couple of hours. Clean, professional and cordial. Highly recommend to everyone who needs windows replacement or installation.
March 12, 2024
HU-124636854
Average rating: 5 out of 5 stars
He was very kind and professional. He was helpful. Was able to get the job done efficiently and quickly. He was on the early end of the time frame window which I always appreciate. Thank you.
March 12, 2024
HU-142737545
Average rating: 5 out of 5 stars
Arrived at confirmed, was polite, did change of windows in a timely manner.
His workmen-ship was good and met our expectations.
March 12, 2024
HU-53107061
Average rating: 5 out of 5 stars
Brenden & Helper did a great job.
Very professional, courteous and on time. Once windows were installed they gave a few maintenance tips for the future.
March 12, 2024
HU-680718005
Average rating: 5 out of 5 stars
Very grateful for Milgard customer service and warranty when we realized our windows had faulty balancing mechanisms which needed to be replaced after many years in our home. They were all replaced by technicians at no charge to us. Thanks!
March 11, 2024
HU-649573658
Average rating: 5 out of 5 stars
The workers from Milgard arrived on time and did an excellent job! The installation of a new window was done quickly by qualified technicians. We are very pleased with Milgard and their customer service.
March 11, 2024
HU-879167168
Average rating: 5 out of 5 stars
Everything has been amazing from the first call to the very nice technicians! I am very satisfied! Best purchase we ever made for our house!
March 11, 2024
Herbert Miller
Average rating: 5 out of 5 stars
Seven windows were replaced under the lifetime warranty. The project went very well from the start of notifying our original installer, Shamrock Windows, to completion of the installation. Very professional and efficient. The workers were in and out within 35 minutes and the windows were excellent, just like the original installation. The warranty issue was clouding of the windows between panes. The original installation was in 2004. Clouding on the first window occurred after about the first ten years and others over the next five years. Thank you for the replacements, they are very much appreciated and are fantastic.
March 11, 2024
John Stevenson
Average rating: 5 out of 5 stars
We remodeled our home in 2002 using seven Milgard windows, and also added Milgard windows for projects in 2012 and 2015. The Milgard windows have held up beautifully, in all but two cases: we have had two narrow windows (from 2002 and 2012) that developed a grainy pattern that clouded the view through the windows. I completed a warranty claim on Milgard's website a few weeks ago, and today the windows were replaced by a Milgard installer....at no cost to me!
The installer, Bobby, was very friendly and courteous, and expertly handled the job within an hour!
To make a warranty claim, one must provide the sales order number for each window. This number is located within the glass panes of the window, at the upper end of a side. It was very difficult for me to locate the number, and to read the number through the glass.
My recommendation to every Milgard customer: Ask for the Milgard receipts for the purchased windows, and keep them for future reference when making a warranty claim. We used three different contractors for our projects, and none of them gave us the Milgard receipts!
March 11, 2024
HU-22872804
Average rating: 5 out of 5 stars
The two workers came on time and installed the window very quickly.
My suggestion to the office manager is that the Milgaard name be put on the auto message instead of just a phone number. I and many others do not answer calls that have merely a phone number. Therefore, I did not get a confirming call today’s prior as promised because the auto dial does not leave a voice message.
March 11, 2024
HU-322160759
Average rating: 5 out of 5 stars
The guy came in, looked at the windows, and explained what the problem was. Within 30 min, all 4 double hinged windows were adjusted/fixed and worked properly. Wow!!! Thanks for the quick, reliable, quality service.
March 11, 2024
Off Piste Day LLC
Average rating: 5 out of 5 stars
Very professional and did excellent work. We had windows that needed replaced and everything is back to the initial install quality 15 years ago.
March 11, 2024
Paul Rehse
Average rating: 5 out of 5 stars
This company is great!!! We have never had an issue with them. When service is needed they are very responsive and respective to our needs. Highly recommend this company!!!
March 7, 2024
Richard Lorenzana
Average rating: 5 out of 5 stars
I had Milgard Windows and a Patio Door installed about 20 years ago. Today the life time guarantee had my patio door handle fixed and a window that had become smoky replaced. The Milgard technician, Edgar Huerta, was outstanding.
March 7, 2024
On time. Had to come put twice for the same problem for a defect in the glass but things were fine as we were not in any rush.
March 7, 2024
HU-823950201
Average rating: 5 out of 5 stars
Excellent service. In fact the master bedroom sliding glass door now shuts smoothly! The original installers told me it hung up and didn't close smoothly because of the construction of the window opening. NOT!! Obviously they were lazy and didn't want to take the time to make sure it closed smoothly. Not the two gentlemen who replaced the window today. Thank you for doing a great job.
March 7, 2024
Patricia Holt
Average rating: 5 out of 5 stars
Very professional, listened to my concerns and did a great job. They also worked quickly and were finished in no time.
March 7, 2024
HU-344198472
Average rating: 5 out of 5 stars
This is why I buy Milgard. Technician saw the problem and fixed it. He was very professional and easy to work eith
March 7, 2024
HU-7736072065
Average rating: 5 out of 5 stars
He called first appreciated. Give him directions. He was found how to get into my house quick efficient, very polite plus he smelt good
March 7, 2024
Dennis Kilcoyne
Average rating: 5 out of 5 stars
The service attendant was very helpful. He corrected a problem created by the installers of our sliding door and installed the screen door. Very polite and informative.
March 6, 2024
HU-734239392
Average rating: 5 out of 5 stars
On time and very professional. We have never had a bad experience with milgard repairmen. Very dependable. I would recommend their workmanship.
March 6, 2024
HU-362401747
Average rating: 4 out of 5 stars
Dear Milgard service dept.
Would have like if servicman had of had lubricate to lubricate handle mechanism.
No lubricate on service truck.
Thank you
March 6, 2024
The installer came on time and called in advance to let me know he was on his way. He and his coworker were professional and knowledgeable, working quickly to finish the job. The new glass in my windows and sliding doors look wonderful and I am grateful to be able to see the trees and blue sky again! Wonderful Milgard warranty. I would highly recommend Milgard to my friends.
March 6, 2024
Ken Kobylka
Average rating: 5 out of 5 stars
Removed and replaced a window in less than 30 mins
Very professional, on time. I would recommend Milgard to all my friends and neighbors.
March 6, 2024
HU-109295298
Average rating: 5 out of 5 stars
Milgard stands by their products! We are 10 years into our home ownership - and Milgard changed several windows free of charge as they were installed with faulty seals by other contractors. Bravo, Milgard - you just earned loyal customers for life.
March 6, 2024
William Bengtson
Average rating: 5 out of 5 stars
Robert Denny, "Bobby" was an excellent service technician. He sent two messages prior to his arrival. He was very efficient and a real expert at his craft. He was very polite and kind towards a senior client. Work was done quickly and with no disruption. A real credit to his company. Thanks so much. William Bengtson
March 6, 2024
Millard followed up immediately and Juan, the technician, was fabulous! Pleasant, quick, and took care of the issue.
March 6, 2024
HU-677495266
Average rating: 5 out of 5 stars
Both are very efficient and professional. They both are very nice and patient, they have answered all my concerns. Also they have clean very nice after they have replaced the window. Good job! Thank you.
March 5, 2024
Timothy Alan Duff
Average rating: 5 out of 5 stars
Milgard Tech was awesome! Fixed a difficult problem with the sliding glass door handle, and then adjusted the rollers and cleaned the tracks. Works like new again.
March 5, 2024
HU-511693124
Average rating: 5 out of 5 stars
Our repairman was professional, personable, efficient and technically expert. We hardly knew he was in the house he worked so quickly and quietly. Everythings was completed expertly and well done. I appreciated that he encouraged us to contact them again if we had any issues.
March 5, 2024
Cindy Cataldo
Average rating: 5 out of 5 stars
Great customer service. Guys were so good in and out within 10 mins. Nice to work with Milgard. Great products
March 5, 2024
Bruce Kirby
Average rating: 3 out of 5 stars
The techs were fine but came unprepared without tall enough ladders or a lift to check all the trim pieces for our 2nd floor home. Disappointing that the bead fell out of brand new windows in the first place. We live full time 7 hours away from this vacation home.
March 5, 2024
HU-208114446
Average rating: 5 out of 5 stars
Courteous and professional service , Milgrad stands by their warranty to replaced windows with broken seals and I am glad I bought Milgrad windows
March 4, 2024
HU-212959134
Average rating: 5 out of 5 stars
Hi, the service man who came to my home, did an excellent job he was on time. He was polite and he did a good job. Excellent thank you
March 4, 2024
1delriodan
Average rating: 5 out of 5 stars
Your customer service, repair people, and products are the best in the business. I’ve suggested milgard to other people with no regrets.
March 4, 2024
Milgard employees very courteous and professional, excellent service. Took less than 30 minutes to replace 2 windows under warranty.
March 4, 2024
Daniel ONeil
Average rating: 5 out of 5 stars
Jeb is always on time, does a great job, with lots of experience. He went the extra mile to find a part that Milgard no longer makes, and installed it for us! Awesome guy.
March 4, 2024
Tess Anderson
Average rating: 5 out of 5 stars
The team was courteous and skillful. A variety of windows were installed, even in inclement weather. We are very pleased.
March 4, 2024
Tom Turner
Average rating: 5 out of 5 stars
Had warranty windows replaced no questions asked. Very happy with product, service and follow up. I will be using Milgard on my rental properties in 2025.
March 2, 2024
HU-944570477
Average rating: 5 out of 5 stars
The service was completed on time, efficiently, and everything cleaned up as they left. Well done!!
I appreciate that you were willing to reschedule as we were having an emergency situation the day of the first call. I had tried to notify the company but there were no timely contacts available. Suggest a local number would be important. I found the contact system of your company not user friendly!
March 1, 2024
Dave Smith
Average rating: 5 out of 5 stars
Very professional team. Did a great job! Replaced two windows on a rainy day in a timely manner. They were very careful working inside of our house.
February 29, 2024
HU-59932389440
Average rating: 2 out of 5 stars
Edgar was great!
My issue is with your product. You need to manufacture white gaskets to match white doors.
The black gaskets installed on the center of at the my white vinyl french door look terrible.
February 29, 2024
The gentlemen were quick, careful, and friendly. They replaced 12 panes in under an hour. I am very happy with their service.
February 13, 2024
HU-61742452
Average rating: 5 out of 5 stars
Rudy was friendly and professional and made sure the windows were clean. Rudy arrived within the two hour window of time.
February 12, 2024
Malinda Wilson
Average rating: 5 out of 5 stars
Milgard's rep for the Southern Oregon region is Sam. He is articulate, thoughtful and able to diagnose & fix issues. While sometimes the wait can be longer than you'd like to get him scheduled, it is worth the wait, you will have a positive experience.
February 12, 2024
Cyril Appel
Average rating: 5 out of 5 stars
Jason is great! Milgard's warranty is also great. Wish I could say the same for the windows. He has had to come here three times to replace blown windows.
February 12, 2024
cynthia_kittelsen
Average rating: 5 out of 5 stars
Windows were replaced under warranty. I reached out to Milgard to file a warranty claim, they got me on the schedule and the the guys were professional and it was no hassle at all.
February 12, 2024
We have lived in our house for 35 years and have installed Milgard windows all the way around. We are MOST impressed with Milgards "no hassle" warranty replacement work, which we've now claimed three times over that 35 years. Truly "no hassle" and they have never NOT honored their commitments! That is why we just purchased Milgard for our vacation home too! Minor issue with a large master bedroom installation...they came our promptly and the problem was fixed!
February 10, 2024
HU-856590019
Average rating: 5 out of 5 stars
We’ve had nothing but great service from Milgard Windows. They are always on time and do excellent quality work. The windows are very high-quality. Even years down the road they are holding up very well. But even if there are slight problems, milgard guarantees all of their windows, and they follow through with that promise. Thank you so much Milgard. Please keep up the good work. John F.
February 10, 2024
HU-895811541
Average rating: 5 out of 5 stars
Came at the designated time slot. Wore coverings over shoes. Was very professional and completed the job in a timely manner.
February 9, 2024
HU-8839484
Average rating: 5 out of 5 stars
Nick did an excellent job. He arrived on time and commenced work promptly. We are very happy with the Millard policy of a life time warranty. Finished to our satisfaction.
February 9, 2024
HU-842619970
Average rating: 5 out of 5 stars
Your installers are very experienced, fast and professional. Excellent service! Would highly recommend Milgard windows to friends and family.
February 9, 2024
Jeff Dreher
Average rating: 5 out of 5 stars
Technician was on time, even early, for our warranty window replacement. He was in and out in 45 minutes. Window fits perfectly and looks great again. Milgard has the best warranty of any company out there!
February 9, 2024
Paul Glass
Average rating: 5 out of 5 stars
In my experience, the customer service for the repairs was excellent! Additionally, Milgard offers a great product at a fair price!
February 8, 2024
HU-673157536
Average rating: 5 out of 5 stars
The technician was Professional, and he explained what was happening. He was incredibly polite, efficient and clean. I felt like the repair was in very good hands
February 8, 2024
Great job…very professional and friendly. Milgard stands behind the product. Their windows do what they say and offers great quality.
February 8, 2024
David did a great job, was efficient, friendly and made sure the window was spot clean. My dog immediately made friends with David and that doesn't always happen.
February 8, 2024
HU-25943818
Average rating: 5 out of 5 stars
Little trouble getting lined up. But once I got right person, it was easy sailing. Set up date. Said they would call with time two days before. They didn't call I called them day before. They came exactly when they said. Very professional. Quality workmanship. Great job thx
February 8, 2024
GRACIELA GUTIERREZ HASTINGS
Average rating: 5 out of 5 stars
Our technician was focused and did a good job in less than an hour, sure value Milgard lifetime warranty on windows.
February 8, 2024
HU-535074918
Average rating: 4 out of 5 stars
The technician did a great job, very open and forward. He was punctual and efficient.
Lowes installed the sliding glass door and their work was subpar. The missed installing a couple critical parts.
Thanks
Gary
February 7, 2024
HU-774183810
Average rating: 5 out of 5 stars
The two service people were professional & did a great job removing and replacing our triple pane picture window.
February 7, 2024
nick sollazo
Average rating: 5 out of 5 stars
very professional great service on time did the work very fast three workers came to do the install I would recommend them to anyone
February 7, 2024
The worker was courteous, clean, and performed the window replacement (warranty claim) is under 20 minutes. I glad the came out, especially since it was heavy rain.
February 6, 2024
richard macias
Average rating: 5 out of 5 stars
Milgard does a great job on communication on the status of the onsite job order. No problem knowing when the service guy will be at your home. Keep the good way of communicating to your customers.
Bobby the service rep did a great job too. He was professional and efficient. Cleaned up his work and wiped down the new replaced windows.
Thank you
Richard
February 6, 2024
I'm very pleased with the window installation. The crew arrived early, worked efficiently and completed the work within the estimated time.
February 6, 2024
HU-647659625
Average rating: 5 out of 5 stars
Showed up on time and got the job done right with no fuss. Will call them again when needed
February 6, 2024
HU-591484712
Average rating: 5 out of 5 stars
Showed up within the window. Worked efficiently and finished the job well. Very nice individuals. Thank you very much!
February 6, 2024
HU-742999906
Average rating: 5 out of 5 stars
Rudy did a great job! He was very nice and worked very hard at doing a good job. Did it in a timely way.
February 6, 2024
Andrew Pronko
Average rating: 5 out of 5 stars
The crew arrived on time. They were friendly and personable. Completed the job quickly. Very nice experience
February 6, 2024
HU-51576441
Average rating: 5 out of 5 stars
It took a while to get scheduled but everyone was very professional and helpful. The technician who did the install was polite, funny and very efficient.
February 5, 2024
Mehrad Afshar
Average rating: 5 out of 5 stars
It was amazing how easy everything was from start to finish.
Replacing the broken window took just a call.
You guys are awesome.
February 5, 2024
Christie L.
Average rating: 5 out of 5 stars
I had a fantastic experience with Milgard for warranty service on windows installed in our home in 2013. My husband and I purchased the home in 2017 and over time I noticed that a few of the windows were showing signs of condensation/sun damage between the double panes. In 2022, I took an inventory of those windows and submitted a list with photos just in time to take advantage of the 10-year warranty. It took a few months for the windows to be ordered and a date scheduled, but the technicians came out and quickly installed the replacement windows. I would not hesitate to purchase a Milgard product in the future.
February 5, 2024
We have a lifetime warranty on our Milguard windows. Lupe came to repair a failed seal. He arrived as promised, having called 15 minutes before. Completed the job quickly and carefully. Very happy with the windows and the repair work.
February 5, 2024
Phil Laure
Average rating: 5 out of 5 stars
Arrived within the time window established and completed the window replacements with no issues or interferences. I am happy to have Milgard windows in our home.
February 5, 2024
HU-222484221
Average rating: 5 out of 5 stars
The team of 2 called and were able to come earlier than scheduled due to cancellations. They were in and out in 15 minutes and did a great job. Both were friendly and professional.
February 5, 2024
They came On time
Professional work
Combination of experienced and new younger staff was good strategy
They cleaned the areas before they left
February 4, 2024
Arrived right on time. Quickly removed and replaced window. Was very courteous. The window had lost the gas and was about 25 years old.
February 2, 2024
scott brandstetter
Average rating: 5 out of 5 stars
Prompt, professional, and competence service people. Great products I use on all my projects since 1980.. Patio doors and windows. I keep the house comfortable in summer in the winter.
February 2, 2024
Janet R Gast
Average rating: 5 out of 5 stars
Excellent work replacing glass in the bathroom window. Efficient, knowledgeable and demonstrated great customer service skills.
Arrived on time, clean work, and fast. Milgard is highly reputable in covering warranty.
I recommend Milgard.
February 2, 2024
HU-248385468
Average rating: 5 out of 5 stars
The Milgard service technician was great. He replaced the window quickly and efficiently, he was also friendly, personable and very helpful. He answered all of our questions, including giving us valuable information regarding the care of our windows. We are very impressed with the service Milgard has given us for many years. It is admirable that Milgard continues to faithfully stand by their product warranties, Milgard is truly an exceptional and highly professional company.
We highly recommend this company.
February 2, 2024
HU-114599901
Average rating: 5 out of 5 stars
Timely, quickly understood and resolved the issue. Door now works great. Taught me a few things for care and maintenance as well.
February 2, 2024
This is a difficult review to write. Let me start off with the bad, this door was installed 18 months ago and I’ve had it replaced once and at least three other service calls. It is a challenging door. Everyone of the service calls were great experiences. The technicians were courteous, polite, professional, informed, and tried their best resolve all the problems. This latest experience has been by far the best because it appears like the technician figured out the real issue and has eliminated it. The door has never closed correctly because it was scraped despite all the adjusting done to it. This latest technician has gotten rid of the squeaking noise which has been a huge relief.
February 2, 2024
Gail Grossman
Average rating: 5 out of 5 stars
Amezcu Gonzales was excellent, he was tidy, quick and knowledgeable. If I ever have problems with my windows I would want him to take of the repair. You have a Gem in him
February 1, 2024
JOHN KALLEN
Average rating: 5 out of 5 stars
Excellent communication, Prompt and professional! Technician wasted no time in getting right to work replacing to window in question,
February 1, 2024
Wayne, the technician, was great and worked around problems to solve the issue. He was also knowledgeable and addressed my questions.
February 1, 2024
HU-980697513
Average rating: 5 out of 5 stars
Called 20 minutes prior to arrival & corrected problem quickly. Extremely polite, friendly and professional. Also recommended a silicone lube to make windows easier to open.
February 1, 2024
HU-704674728
Average rating: 5 out of 5 stars
Replaced a couple of older Milgard movable windows. Just finished a large project of a master suite with Tuscany Estate series nicen
January 31, 2024
HU-469514104
Average rating: 5 out of 5 stars
On time and replaced two large windows under warranty. The first attempt to change these windows had issues. One window arrived cracked and the second would not fit. The installer remeasured and the second time worked.
January 31, 2024
We had windows we installed 20 years ago that had failed a few years back. I did not realize they would be covered under warranty until a friend suggested I check. I was concerned about finding all the records, but with the codes printed inside the windows, it was easy. I filled out the on-line form and Milgard did the rest.
It took some time to get on their schedule but the replacement service was wonderful. The same technician who did the initial evaluation, was the one who then came and did the install, so he was familiar with my project and our needs. They were professional and efficient. We had one pane that cracked and the follow up service was just as easy.
Highly recommend - when looking for new windows I'd only use Milgard.
January 30, 2024Last modified:February 18, 2024
Felicia Millen
Average rating: 5 out of 5 stars
Arrived within the promised time frame, fast and friendly replacement services. Even recommended that an additional window needed service & sent the request for me.
January 30, 2024
HU-637278261
Average rating: 5 out of 5 stars
Milgard is a fantastic manufacturer who always stands behind their products with best service in the industry!!! P.S. I know as I been in construction industry since 1977!!! 46 + years!!! They also manufacturer a great product with fair pricing!!! Thanks sincerely Richard Thomas Diaz
January 30, 2024
The technicians were friendly and informative. They were very professional and helpful with making sure all our Milgard products were working.
January 30, 2024
HU-805963987
Average rating: 5 out of 5 stars
Very prompt, very professional. Can’t beat that
My measurements were off that’s on me.
New correct measurements where taken by a professional.
Thank you
January 30, 2024
Quick, efficient and friendly. Very good experience. I don't no what else to say. Office staff was great also.
January 30, 2024
HU-199396969
Average rating: 5 out of 5 stars
Highly professional! On time, quick and knew what he was doing! Very much appreciated! Great to see a company live up to its promises!
January 30, 2024
HU-125620039
Average rating: 5 out of 5 stars
Great customer service!!!
The two young men that came to install the window did a great job and they were two of the nicest people I’ve ever met. I wish there were more people in this world like them. Kindnesses goes a long way !!! Can’t say enough about what a wonderful experience this has been !!!
Thank you,
Paul & Liz Thompson
January 30, 2024
Elite Renovations & Design
Average rating: 5 out of 5 stars
Service guys always do a great job.
Service team in office always friendly and helpful.
Will continue to use them on all my window/door clients.
January 29, 2024
HU-483777463
Average rating: 5 out of 5 stars
He arrived early and had my window repaired in half an hour. Was friendly professional and wouldn't hesitate to ask for help from him in the future.
January 29, 2024
Jim Olive
Average rating: 5 out of 5 stars
Awesome attention to detail and enjoyable to work with.
The whole process of getting this taken care was easy.
Thank you very much
Jim
January 29, 2024
Richard E.
Average rating: 5 out of 5 stars
Grant was professional and right on time. Millard windows and doors will be on my short list next time I am in need of replacing these items. I recommend this company.
January 29, 2024
Cindi Costin
Average rating: 5 out of 5 stars
Thanks for standing by your product. We love our Milgard windows and appreciate that you guarantee them.
Thank you, Cindi
January 27, 2024
Ivette Busacco
Average rating: 5 out of 5 stars
Pete did a great job, our windows are now clear. He was very careful cleaning up after installations and friendly.
January 27, 2024
Jennifer & Jack Mullins
Average rating: 5 out of 5 stars
Excellent Warranty!! =)
Been a little over 5 years - since I replaced all new windows (~ Sept 2018).
Lawnmower accidently threw a rock @ 1 (about the 5 year mark) & chipped our window in summer (2023). =(
I didn't know it was covered - so I thought I was going to have to live with it. :-(
But when it started to crack more in the cold winter months...
I gave the warranty a try - by filing a claim online.
I just wanted them to come patch it - so it didn't get worse with the cold & hot months. =(
I told them what had happened. They didn't care.
They ordered a new piece of glass (both panes) for that window & replaced it for free!! =) That window has paid for itself by now!! =)
Only took guy 15 minutes or less. :P & he was very nice! :-)
Only issue is that their scheduled a ways out & you can't pick your time - that works best with your schedule.
It's computer generated. =(
I figured it was to help save time & money on fuel by picking the fastest, most fuel efficient route - to save time, fit in more appts in a day & save diesel. But employee mentioned it ping-pong's them around all over the place. =( However, it must be a good company to work for - because he's been there for 30 years!! =)
But I have an app on my phone that you can put in all the addresses you need to stop @ in a day & it will take you the Fastest & Most fuel efficient routes. =) It's called: "Circuit". & I'm sure there's many more good apps. =) Milgard needs to get something like that for their computer system, or just use the phone apps. haha. Either that or they should let the customer pick the date & time frame that works best for them. :P I had to loose some sleep to get it done (mid-day) when I needed it done either early morning or late afternoon because I work night shift. :P
But it's done & I'm happy!! =)
I've expressed this to family, friends & co-workers! :-)
Thanks Milgard,
*Jen*
January 26, 2024
Ted Norvell
Average rating: 5 out of 5 stars
The two gentlemen from Milgard window co. From Simi Valley. Ca. They came in the house check the old window and sizes. They were professional, took out the old window and install new window strip and window in a timely manner ( short time) I am very happy with the service. Thank You.
January 26, 2024Last modified:January 26, 2024
Kristi Salvo
Average rating: 5 out of 5 stars
The repair person was friendly and professional. Replaceed my window quickly and even checked my other windows to make sure there were no other broken seals.
January 26, 2024
Eugene Vezzetti
Average rating: 5 out of 5 stars
Scott did a very good job this morning, considerate, careful and wrapped up completely....thanks for sending a very qualified person.
January 26, 2024
Judy Schwartz
Average rating: 5 out of 5 stars
I was very impressed with the customer service and professionalism of the staff and especially the repair men who come to my home! I purchased two Arcadia doors and after working with I would Milgard I will be purchasing a bedroom window next. 5 stars all the way!
January 25, 2024
HU-211515158
Average rating: 5 out of 5 stars
Very happy with the service from beginning to end. The entire process was quick and super easy. The staff were friendly, efficient and punctual. I would highly recommend Milgard!
January 24, 2024
Kathryn Maloney
Average rating: 5 out of 5 stars
The install guys were great at scheduling communication and were so friendly, knowledgeable, and professional. I was amazed at how quickly they finished.
January 24, 2024
Milgard is the finest window company there is. My 9-year old window developed masking from an air gap. Milgard came out and replaced the window free of charge. Not only that, it took the installer 15-minutes to replace two windows. Seemed impossible but absolutely true. I will only buy Milgard from here on. I recommend you do as well.
January 24, 2024
HU-874465809
Average rating: 5 out of 5 stars
Very quick and professional. I recommend Milgard Windows to anyone who wants to install hassle free warranted windows! After 18 years, I only had one side of a complete window that had a fog issue. Milgard fixed the issue without a fuss within 10 minutes. Woohoo!
January 24, 2024
Joel & Sylvia Segal
Average rating: 5 out of 5 stars
The crew arrived on time (in spite of the rain). Did the window replacements and cleaned up around the work area. Basically all we had to do after they left was move one chair and a small table back into place. Very happy with the work and the work crew. -- Thank you, Joel and Sylvia (Sensitive Information Hidden)
January 24, 2024Last modified:January 26, 2024
The technicians were very courteous and careful in removing the failed windows and replacing them. They made sure that they did not track anything into our home and removed any materials that were left after installing the windows.
January 24, 2024
Corey Milne
Average rating: 5 out of 5 stars
The installers work was prompt and courteous.
However, Milgard's process for handling my warranty request was unsatisfactory. The person taking my warranty request asked for numbers on my windows that did not exist from the 1998 original installation. She asked for vertical and horizontal dimensions, but not window thickness. An installer to replace 4 windows showed up 2-3 months ago and had the wrong windows - to thin. He measured and reordered. This is my 3rd set of Milgard window replacements on warranty. Every time, the warranty order process works poorly. The installers do great.
January 24, 2024
Doug Russell
Average rating: 5 out of 5 stars
Milgard came out to replace a new window panel that had a scratch in it at its original installation. Milgard processed the warranty claim in timely fashion. The technician called ahead to let me know he'd be a little later than anticipated. When he arrived he quickly completed the window replacement. He was professional, friendly, and attentive to all the details. He clearly knew what he was doing as the replacement was completed in a timely, efficient manner.
January 23, 2024
Thomas McDermott
Average rating: 5 out of 5 stars
Keith Stanley provided the Milgard Service. He was on time and fixed our window quickly. Keith was friendly and polite and answered all my questions.
January 23, 2024
David Green
Average rating: 5 out of 5 stars
The repairman, was very professional and friendly. He arrived on time and completed the project in a timely fashion! His profession attitude was greatly appreciated!
January 23, 2024
HU-132882920
Average rating: 5 out of 5 stars
Best service experience. The service person is very friendly and skillful. Good job! Like it and have a wonderful day.
January 23, 2024
William Wright
Average rating: 5 out of 5 stars
Derek was pleasant, efficient and polite! You made a good hire when you brought Derek onboard with your company. He represents you very well!
Thank you!
January 23, 2024
Steve was on time, courteous and quickly replaced window. We are very happy to have a life time warranty and do not have to worry about any problem with glass that might occur.
January 23, 2024
Jean Bartos
Average rating: 4 out of 5 stars
I had several Milgard windows replaced o 2023. Everyone I spoke with was courteous ad helpful, even when locating information on when they had been purchased and by whom! I first thought my husband (now deceased) had purchased them. Once I realized that he ordered them through the local hardware store, the information was quickly available.
The crew who installed them was polite and knowledgeable and did a great job in a very short time.
Thank you
Jean Bartos
PS The work was completed in December, 2023, but your system won't let me change the year.
January 22, 2024
Helen Bandy
Average rating: 5 out of 5 stars
Installation was excellent. However, it was a long wait to get them.
We had a window crack on the inside from the heat this summer and were disappointed that Milgard would not replace that window. It was near the ceiling and not human-caused. The warranty should cover such breakage. Windows should be able to withstand the heat of summer.
January 22, 2024
Kathy Peterson
Average rating: 5 out of 5 stars
My technician was Alex Helm He was professional, courteous,knowledgable and ahead of scheduled appointment time. Always a pleasure to have a technician of his caliber do work in my home
Please convey my appreciation to him
Thank you
January 22, 2024
Richard Kagiyama
Average rating: 5 out of 5 stars
Milgard Window service department is the best. The warranty for Milgard has to be the best in the industry. Whenever I've contacted them for failed glass, they schedule an appointment, (might take a while), but they eventually always come thru. The service technicians are always knowledgeable and friendly and fast. Their service is the best
January 22, 2024
Matt Rodriguez
Average rating: 5 out of 5 stars
Milgard showed up on time got right to work fix my window was polite five star. Thank you Milgard. Very positive experience will continue purchasing Milgard products.
January 22, 2024
tobinkendrick
Average rating: 5 out of 5 stars
The tech was very knowledgeable and did a thorough job or correcting the issue. He also offer to come back if the problem arises again
January 21, 2024
HU-178536861
Average rating: 5 out of 5 stars
The tech came promptly and on time. He had the window repaired in about 30 minutes. Great customer service! I’ve always had good experiences with Milgard.
January 20, 2024
Diane Houdek
Average rating: 5 out of 5 stars
The technician was very knowledgeable and courteous. He fixed the problem in a short period of time and even wore booties he had with him.
January 20, 2024
they came on time and did what they said they would do, which to me, its perfect. the gentleman was kind and fast
January 19, 2024
HU-972671607
Average rating: 4 out of 5 stars
Sam was great, but NO followup from his boss!
I was told I could expect a follow-up phone call, which never happened!
January 19, 2024
HU-931273171
Average rating: 5 out of 5 stars
Excellent customer service. Window replacement serviceman came on time and finished the job without any problem. Milgard definitely live up to their reputation with excellent customer service.
January 19, 2024
Repairman arrived earlier than scheduled which was good. Repair took just a few minutes. which was also good. No complaints
January 19, 2024
HU-200408771
Average rating: 4 out of 5 stars
Good job replacing glass. The weight installed is probably slightly higher than the original. Four different weights were sent, I suspect one of the others was better suited for the job.
January 19, 2024
both tech and scheduling staff were very professional and courteous. Job was completed quickly and complete.
very pleased with the job.
January 19, 2024
HU-878501214
Average rating: 4 out of 5 stars
The worst part of dealing with Milgard is finally get someone, the second service tech, to actually order the correct parts, then the fantastic tech, Tama, who completed the job today 1/18/2024. I started the request in 2022.
January 18, 2024
Good windows. Keep our house warm and cut down outside noise. They put a temper glass at a wrong window, l called them, 2 weeks later they came and fixed it.
January 18, 2024
Terri Gelbart
Average rating: 5 out of 5 stars
Milgard did a great job. Replaced a window under warranty. It was quick and looks beautiful now. The technician was prompt and kept me posted of his arrival time.
January 18, 2024
Harvey Saarloos
Average rating: 5 out of 5 stars
Your two installers could not have been better!!! They knew their job- did the work quickly- cleanly and perfectly!!! Very respectful!! You can tell they work for a good company. Take good care of them!!!
Thank you for asking!!!
I have purchased MILGARD in the past and when I have an opportunity I will purchase again!!!
Harvey Saarloos
January 18, 2024
Andrea Williams
Average rating: 5 out of 5 stars
I received very good service from Milgard Windows while they replaced several windows. They were very
easy to work with and on time for installation. I would recommend this company.
January 18, 2024
Repair and technician were great. Tech called ahead and showed up on time. Had part ready and was in and out quickly no mess.
January 18, 2024
HU-420796576
Average rating: 5 out of 5 stars
Art was a pleasure to work with! He was on time, in fact I think I was the first appointment.
January 18, 2024
HU-18574843
Average rating: 5 out of 5 stars
Technician was early and very professional. He completed the job to in a timely manner and to my satisfaction. Vet please with how my new windows look .
January 17, 2024
Cornel O.
Average rating: 5 out of 5 stars
One of our bedroom windows would only slide up about half way. I took it out of the frame and discovered a piece of metal holding the rails was broken. Now our house is 6 years old and we are the original owners. We have Milgard windows and sliding doors installed throughout the house, which is the good thing, because we have life time warranty. I emailed Milgard warranty department and they asked for the order number found on the windows frame they promptly scheduled me for a technician to come out. Jeff showed up yesterday and replaced the rails and showed me how to spray the rails with silicone to have them slide easier. In the meantime I found another window which has a sliding issue. Jeff was very gracious and sprayed the rails with silicone fixing the window. Very happy with the company and professional employees.
January 17, 2024
Efficiency and reliability I got contacted two times to confirm the appointment on time and quick repair. Thank you ver much
January 17, 2024
katherine mikailians
Average rating: 5 out of 5 stars
Milgard's sevice representative was polite, respectful, and knowledgeable. He quickly knew what the problem was and replaced the part that was needed. Very appreciative!
January 17, 2024
The installation crew was on time and did a great job and the skylights look great! I would highly recommend them.
January 17, 2024
Great service! Called ahead of arrival. Technician arrived at the time he shared in pre call. He was professional and friendly. Efficiently exchanged glass, and cleaned window post installation.
Thank You!
January 16, 2024
HU-926692757
Average rating: 5 out of 5 stars
Spoke with Julie early in the day.
She advised window of 1-3 pm for
window replacements. Victor arrived
@ 2 pm & replaced 3 windows.
Great service to both Julie & Victor.
January 16, 2024
Jeff Grissom
Average rating: 5 out of 5 stars
Excellent professional service. Efficient work, care in finishing the fix quickly and courteous service. Creamed up after and took pride in his work.
January 15, 2024
Arrived early and went straight to work. Technician was pleasant to work with and explained issue thoroughly. Appointment to a few weeks to get though.
January 15, 2024
morgan_lebus
Average rating: 5 out of 5 stars
Great , responsive, attentive customer service. From diagnosing the issue to manufacture and instillation of replacement parts. Grateful for their professionalism.
Morgan
January 15, 2024
This is about a warranty service on the window/door replacement we had last year.
Justin D called about 20 minutes prior to his arrival and arrived on time. Did a couple of small repairs/adjustments and was done in 15 minutes. Pretty smooth and good overall.
January 14, 2024
Dale Stanley
Average rating: 5 out of 5 stars
Friendliest repair man I have ever met. Did a great job. Was prompt and completed the repair quickly. Easy to schedule my repair.
January 13, 2024
J. Roknich
Average rating: 5 out of 5 stars
Edgar was perfect. As are the Milgard Windows. Thank You, Josephine Roknich
January 12, 2024
HU-163658288
Average rating: 4 out of 5 stars
Good service on this service call from raul. Adj back French door with gap and rubbing on the bottom
January 12, 2024
HU-664293317
Average rating: 5 out of 5 stars
On time. Answered all my questions. Quick, neat and professional. Seemed knowledgeable and did a good job.
January 12, 2024
HU-879590830
Average rating: 5 out of 5 stars
Window replacement. Done quickly and on time. Had ever With them to complete the work. Nothing more to say but satisfied.
January 12, 2024
HU-387665784
Average rating: 5 out of 5 stars
It took 9 months to get our warranty work done but they finished it today and we’re very happy. Thanks for standing behind your products.
January 11, 2024
Jutta Lambert-Nagel
Average rating: 5 out of 5 stars
Excellent job and service. The guys arrived on time and had the door fixed within minutes. No complaints what so ever :)
January 11, 2024
Great work, nice man doing the work. Minus one star for how long it took from the call to installing the windows. I do recommend Milgard.
January 11, 2024
HU-669365455
Average rating: 5 out of 5 stars
Edgar did Excellent job! - find what needs to be fixed and fixed it, fast, clean and make sure to not disturb us.
January 11, 2024
HU-673789758
Average rating: 4 out of 5 stars
Replace fogged glass. He was on time and in and out with no problems. I always recommend Milgard. Thank you
January 11, 2024
Richard Russo
Average rating: 5 out of 5 stars
Professional and quick. They arrived on time and went right to work. Both clean and friendly. What more can I say.
January 11, 2024
Nancy Earnest
Average rating: 5 out of 5 stars
Two employees came to exchange my screen door which had a hole in it when installed in November. I also was having problems with the locking mechanism which they fixed to my satisfaction. They were very professional and did a good job. I am very pleased with the installation of three sliding doors and two windows. They look so clean and I notice the difference in sound and efficiency in heating the condo. I’m sure I will notice a big difference in the summer.
January 10, 2024
HU-538984441
Average rating: 5 out of 5 stars
Eddie did a great job. We appreciate his professionalism, care and courtesy, including explaining what he was doing to address our concerns. Thank you, Eddie.
January 10, 2024
carol Dawson
Average rating: 5 out of 5 stars
Pleased with service, my only complaint is the 7:00am service time. The job was completed in a very timely manner and the service man was very pleasant and professional.
January 10, 2024
Comment from Milgard Windows & Doors:
Hi Carol, thank you for your feedback! We appreciate your kind words about our service and the professionalism of our team. We understand your concern about the early service time and will take it into consideration for future appointments. We look forward to serving you again!
HU-892402987
Average rating: 5 out of 5 stars
Excellent
Determined what the issue was with the window and extremely efficient and resolving the problem.
He also explained the reason sometimes there will be a little bit of water left in the window after a rainstorm explained that to me.
As I said, excellent, very satisfied
January 9, 2024
Comment from Milgard Windows & Doors:
Hello, thank you so much for your excellent review! We're glad to hear that our team efficiently resolved your window issue and provided an explanation. Your satisfaction means a lot to us. If you ever need assistance, feel free to reach out!
HU-997189349
Average rating: 5 out of 5 stars
Great service and easy to navigate the replacement process. I would not consider using another brand of windows! Very reliable staff.
January 9, 2024
Comment from Milgard Windows & Doors:
Hello, thank you for your kind words! We're thrilled to hear that you had a great experience with our service and found our replacement process easy to navigate. We appreciate your loyalty and look forward to serving you again in the future.
HU-564520257
Average rating: 5 out of 5 stars
They did a professional job very satisfied l would recommend mil guard to anyone they came at the promised time and finished sooner than l expected.
January 9, 2024
Comment from Milgard Windows & Doors:
Hi, thank you for your amazing review! We're thrilled to hear that you were satisfied with our professional service and that we exceeded your expectations in terms of timing. We truly appreciate your recommendation and look forward to assisting you again in the future!
HU-84780218
Average rating: 5 out of 5 stars
Installers were polite and completed the required work very quickly. They contacted me in advance to let me know their arrival time had changed.
January 9, 2024
Comment from Milgard Windows & Doors:
Hello, thank you for your kind words! We're glad to hear that our installers provided excellent service and kept you informed. If you have any other questions or need further assistance, feel free to reach out. Have a great day!
Our 17 year old Milguard window was replaced under warranty. It was fogged between the panes. The repair man was early, respectful, professional and friendly. Kept us updated as he did his job replacing the window. Cleaned up the job site and took the defective window with him. Very happy with the project!
January 9, 2024
Comment from Milgard Windows & Doors:
Hi Pam, thank you so much for your positive review! We're glad to hear that our repairman provided excellent service and kept you informed throughout the process. We strive to ensure customer satisfaction, and we're thrilled that you're happy with the project. Have a great day!
HU-814865694
Average rating: 5 out of 5 stars
Great ! On time fast . Same as before . I do wonder why the windows go bad however, not sure I understand that .
January 9, 2024
Comment from Milgard Windows & Doors:
Hello, thank you for your positive feedback! We're glad to hear that you had a great experience with our fast and on-time service. If you'd like any questions answered, please feel free to give us a call!
HU-216900494
Average rating: 5 out of 5 stars
Very satisfied thank you. Very professional and timely done. I highly recommend your services and your windows . Well done
January 9, 2024
Comment from Milgard Windows & Doors:
Hello, thank you so much for your kind words! We're glad to hear that you had a great experience with our services and that you found our team professional and timely. We appreciate your recommendation and are here if you need anything in the future!
Susan McGoldrick
Average rating: 5 out of 5 stars
I have always had a wonderful experience with Milgard and their employees. The employees have always been professional and friendly and would answer any questions or concerns I may have had. Thank you all. Susan McGoldrick
January 9, 2024
Comment from Milgard Windows & Doors:
Hi Susan, thank you so much for your kind words! We're happy to hear that you've had a consistently positive experience with our team. If you ever have any more questions or concerns, please don't hesitate to reach out. Thanks again for choosing Milgard!
Salway Salcalfives
Average rating: 5 out of 5 stars
Service by Milgard is excellent. Appointment scheduling, customer service and technician. They showed up as planned and completed the job as promised. Thank you
January 9, 2024
Comment from Milgard Windows & Doors:
Hi Salway, thank you for your kind words! We're thrilled to hear that you had an excellent experience with our service. Our team strives to provide top-notch customer service and we're glad we could meet your expectations. If you have any further feedback or questions, feel free to reach out. Thanks again!
HU-368267423
Average rating: 5 out of 5 stars
On time, cordial, very professional and got the job done quickly. He called first to tell me he was on his way.
January 9, 2024
Comment from Milgard Windows & Doors:
Hello, thank you for your great feedback! We're glad to hear that our team provided prompt and professional service. If you have any further questions or need assistance, feel free to reach out!
HU-445393460
Average rating: 5 out of 5 stars
You have an excellent employee. Hold onto him. Very courteous. The type of person you feel very comfortable being around.
January 8, 2024
Comment from Milgard Windows & Doors:
Hello, thank you for your kind words! We're glad to hear that our employee provided you with exceptional service. Thanks for your feedback and please don't hesitate to reach out if you need any further assistance!
HU-490890539
Average rating: 5 out of 5 stars
Jason did a great job of fixing our windows and was a pleasure to deal with. He is a great rep for Milgard.
January 8, 2024
Comment from Milgard Windows & Doors:
Hi Jason, thank you for your kind words! We're thrilled to hear that you had a great experience with our representative and that your windows were fixed to your satisfaction. Let us know if you need any further assistance in the future!
John Wright
Average rating: 5 out of 5 stars
John and his partner had a tough job replacing the windows in our cupula but did a great job! They were on time and cleaned up after they were finished.
January 8, 2024
Comment from Milgard Windows & Doors:
Hi John, thank you for sharing your positive experience with us! We're delighted to hear that our team was able to effectively replace your cupola windows and meet your expectations. Your satisfaction is our priority, and we appreciate your kind words!
Great warranty. A plastic latch broke on one window about 5 years ago. The service tech commented that those plastic latches tend to break. That window later developed a stain between the panes and the latch broke again. Although it took over 6 weeks for an appointment, the tech was on time. Always inspect the repair! I had trouble closing the window. The tech tried and the latch broke. He again replaced the plastic latch. Fixed.
January 8, 2024Last modified:2 days ago
Comment from Milgard Windows & Doors:
Hi Giselle, thank you for your feedback! We apologize for any inconvenience you experienced with the plastic latch and the appointment wait time. We're glad our technician was able to resolve the issue and provide a satisfactory repair. Please let us know if you need anything else!
You've done a great job in replacing the few windows that had scratches or just weren't 100%. However, the last window also has a small interior scratch - not bad enough to replace. There is some kind of film on the exterior side of the replaced windows that is very difficult to remove, even the installer tried and there was still a very smeary result.
January 8, 2024
Ray Purcell
Average rating: 5 out of 5 stars
The service technician, Keith, arrived on time & was great! He was very friendly & did an excellent job. Our replacement glass unit was installed seamlessly & was covered by the Milgard warranty.
January 8, 2024
HU-773241298
Average rating: 5 out of 5 stars
Thank you for a job well done in fixing both windows so they properly open and close. Now the glides work as should.
January 7, 2024
Clifford (Rocky) Yarbrough III
Average rating: 5 out of 5 stars
The Milgard tech (Freddie) did a fantastic job! He was kind, courteous, and didn't mind me watching him work, which I rarely do with workers. He didn't mind me asking a few questions while he was working. In summary he was quick, thorough, and we couldn't be happier with his great work.
January 7, 2024
Dominick Mendola
Average rating: 5 out of 5 stars
The tech Pablo was amazingly efficient and had the old 2-panels out, cleans frame and the new in’s installed all within 28 minutes.., and back to his truck & on the road before 30 mins had passed This guy really knows his trade..! I’d rec you give him a merit increase in salary.
January 6, 2024
HU-401394452
Average rating: 5 out of 5 stars
I had two window fail (became foggy) about a year ago and I finally contacted Milgard to replace them. The process could not have been easier! I emailed them the information and I was contacted within 24 hours. They confirmed my information and scheduled the replacement appointment immediately. From start to finish, the process took less than 30 days. The installers were professional and efficient and my new windows are perfect. Their replacement process is a 10 and I highly recommend them. Thank you!
January 6, 2024
HU-885107445
Average rating: 5 out of 5 stars
Great service and very efficient and representative was very friendly and polite. He was with the company for over 30 years.
January 5, 2024
HU-62196537
Average rating: 5 out of 5 stars
The guys arrived early and were friendly and efficient! Same team as I had before. Easy to work with and listened to my concerns.
January 5, 2024
These guys are excellent, quick, expert, helpful!
Replaced a defective window quickly and cleanly. Also helped me with another window that doesn't stay up, they offered to send new springs and showed me how to install them.
January 5, 2024
Comment from Milgard Windows & Doors:
Hey Beth, happy to hear that your replacement was quick and easy! And it's great that our technicians were able to help with your other window, please let us know if you have any other questions going forward!
dave snyder
Average rating: 5 out of 5 stars
Milgard lives up to its lifetime guarantee. We installed Milgard windows in 2002 during a major remodel. Since then several of the double pane windows have clouded up between the glass and Milgard has been very responsive to our service requests and have replaced the affected windows with no hassle. I recommend Milgard for your next project.
January 5, 2024
Comment from Milgard Windows & Doors:
Hi Dave, Glad to hear that you've had great experiences with our service team! We'll be here for you if you run into any other issues!
Friday, January 5th, Mark arrived on-site to address a few warranty claims. Mark was on-time, fast, professional, and very friendly. All warranty items were addressed and fixed. 10/10
January 5, 2024
Comment from Milgard Windows & Doors:
Hi Malachi, glad to hear you had a quick and easy appointment. Please don't hesitate to reach out if you need any help going forward!
Rise Briggs
Average rating: 5 out of 5 stars
Please don't have any more installation/replacement appointments at 7 am....try and fit them into at least a regular 8-5 day....7 am is just too early!!!
January 5, 2024
Comment from Milgard Windows & Doors:
Hi Rise, thank you for sharing your feedback with us. We completely understand that early morning appointments can be challenging, and we strive to accommodate our clients' preferences as much as possible but we also must make the most of the working day as our technicians are very busy. Please feel free to reach out if you need assistance in the future!
Ramesh Narahari
Average rating: 5 out of 5 stars
The cause of the Patio Sliding Door Safety Lock issue was identified and fixed. Both the technicians were knowledgeable and professional and fixed the lock. They arrived on time. Informed about the lifetime warranty coverage for this door.
January 4, 2024
Comment from Milgard Windows & Doors:
Hi Ramesh, glad to hear that your issue was fixed and happy to know that you had a positive experience with our technicians. Please feel free to reach out if you have any questions!
Lyubov Kee
Average rating: 5 out of 5 stars
Our service call was scheduled 2 months out, but, Our service was done in the best possible manner, we appreciate it!
January 4, 2024
Comment from Milgard Windows & Doors:
Hello, glad to hear that everything is as good as new! Please let us know if we can help with anything else!
CARLA WILLIAMS OR CTWLLC
Average rating: 5 out of 5 stars
Andy was very efficient and was polite and did an excellent job. Thank you for doing a great job Again Thank you
January 4, 2024
Comment from Milgard Windows & Doors:
Hi Carla, super happy that you had a positive experience with our service team! Please feel free to reach out if you need assistance with anything else!
michael harrison
Average rating: 5 out of 5 stars
after 14 years my a couple of my windows became discolored. Milgard came out and replaced the glass under the lifetime warranty. I could not of been happier. Highly recommend Milgard!!!!!!!!
January 4, 2024
Comment from Milgard Windows & Doors:
Hi Michael, thank you for your positive feedback! We're thrilled to hear that our team provided excellent service and replaced your windows under the lifetime warranty. We appreciate your recommendation and look forward to serving you again in the future.
Milgard is the best. We had warranty replacement work completed today. After 25 years our windows needed new love. The technician was friendly & arrived early, much to our benefit. The job was done in less time than predicted. He not only cleaned up after himself but cleaned our replacements windows as well. Couldn't ask for anything better.
January 3, 2024
Comment from Milgard Windows & Doors:
Hi David, thank you for your kind words! We're glad to hear that our warranty replacement work met your expectations. It's great to know that our technician provided friendly service and completed the job efficiently. We appreciate your support and hope you continue to enjoy your new windows.
HU-278640920
Average rating: 5 out of 5 stars
Awesome service and thank you so much for taking care of the cracked window. Please thank Will from us for being personable and caring.
January 3, 2024
Comment from Milgard Windows & Doors:
Hello, thank you for the positive feedback! We will let Will know that he did an outstanding job. Please let us know if we can provide any further assistance in the future!
Eduardo did a thorough, great and fast job. Eduardo did a thorough, great and fast job. There's your 20 words
January 3, 2024
Comment from Milgard Windows & Doors:
Hello! Thank you so much for your kind words and positive feedback about Eduardo's work. We're glad to hear that you were satisfied with the thoroughness, quality, and speed of the job. We appreciate your support!
James and Carol Willingham
Average rating: 5 out of 5 stars
the guys were on time, very professional and fast. I would recomend this company for their product and service
January 3, 2024
Comment from Milgard Windows & Doors:
Hi James and Carol, thank you for your feedback and the recommendation! Please feel free to let us know if you need any assistance in the future!
HU-471789890
Average rating: 4 out of 5 stars
There warranty service is always good just not very prompt. Technicians are wonderful! came out the first time and said the new glass was not the correct one. Came back a few weeks later to install the correct glass.
January 3, 2024
Comment from Milgard Windows & Doors:
Hello, we're glad that you had a positive experience with our technicians. The timeliness of our warranty service has been brought to our attention and we are actively working on improving this! Thank you for your review!
HU-986415704
Average rating: 5 out of 5 stars
The two man team was here and gone within 10 minutes .. switching out my glass door. Polite, respectful, and efficient. Thank you!
January 3, 2024
Comment from Milgard Windows & Doors:
Hello, we're very happy to hear that you had a seamless repair! Please don't hesitate to reach out if you have any other issues!
The window replacement was done in 15 minutes and excellent service and courtesy. The service guy showed up on time within 2 hours time frame.
January 3, 2024
Comment from Milgard Windows & Doors:
Hi Mike, thanks for the review! Happy to hear that your window replacement was quick and easy. Let us know if you need any other assistance in the future!
HU-731653112
Average rating: 5 out of 5 stars
We replaced many windows in our house in “2004”
with Millard. Millard warranted their windows for our lifetime. True to their word, I made one phone call regarding some problems we were having and they quickly send two professional, well mannered young men out to replace them 20 years later. So glad we chose Millard to do our windows for us.
January 2, 2024
Comment from Milgard Windows & Doors:
Hello, thank you for your review! We pride ourselves on our lifetime warranty and are glad that it went seamlessly for you. Please feel free to contact us if anything else comes up!
My serviceman was Juan. He called 15 minutes prior to arriving and was very pleasant and clean.
The repair went quickly and I am very pleased with the service.
Thank you,
K. Blanchard
January 2, 2024
Comment from Milgard Windows & Doors:
Hello, we are glad to hear that you are pleased with your service! Please don't hesitate to reach out if anything else is needed in the future!
HU-214797132
Average rating: 5 out of 5 stars
The service tech arrived on time. He was very quick, clean, and completed the job in less than 30 minutes. Very satisfied.
January 2, 2024
Comment from Milgard Windows & Doors:
Glad to hear that you had a quick and seamless repair! Please don't hesitate to reach out should anything be needed in the future!
HU-362464103
Average rating: 5 out of 5 stars
The technician was on time and did a great job changing out our window panes. He also ensured the new glass was spotless and the work area clean
December 28, 2023
Milgard has replaced windows in our home of over 95 windows several times---- since we are long-time home owners (over 25 years).
The service has been excellent in past years. However, in 2023 we experienced poor communication about time of replacement, scaffolding ( which remained inside our home over a stairway for 5 days) and timing of work. Sometimes we had no idea when workers were coming. As well, there was miscommunication with a scaffolding company which caused one job to turn into three separate jobs over a three-month span. If I could give 5 stars, I would need better communication. We were able to install the windows at great stress to both ourselves and the scaffolding company, and also inconvenience (having to ask friends and neighbors to be at our house since we were out-of-country for some of the work). Communication with the client is of upmost importance.
December 27, 2023
Comment from Milgard Windows & Doors:
Hi Christina, thank you for your feedback! We are happy to hear that you are a longstanding MILGARD customer and want to apologize for the lack of communication that you received during this last repair. I will pass this information along to our service team so we can improve our process and continue to work on providing the best customer service possible!
HU-187532488
Average rating: 5 out of 5 stars
The guys were phenomenal! Very professional and friendly. My sliders now work great and I can see through my window. Very happy!
December 27, 2023
Very long lead time (>4 months) to get windows to replace windows with broken seals. However, the installation team was fast, professional, and friendly.
December 27, 2023Last modified:December 27, 2023
Randall Schwidt
Average rating: 5 out of 5 stars
Austin and RJ were the best very carful and did excellent work. Thanks to all. Milgard has been the best to work with so glad I chose them over 25 years ago.
December 24, 2023
Gerald Lau
Average rating: 5 out of 5 stars
Tama was very professional and skilled. Excellent tech for Milgard.
We will be glad to work with him in the future.
December 23, 2023
HU-280731228
Average rating: 5 out of 5 stars
The 2 that installed my windows were very professional. At the same time they were funny, courteous, and informative. They made sure that I was satisfied with their work before they would leave. A terrific experience
December 23, 2023
HU-974083358
Average rating: 5 out of 5 stars
Great customer service! The guys who installed the window were professional and courteous. Keep up b the good work.
December 22, 2023
HU-156376417
Average rating: 5 out of 5 stars
Awesome Job‼️‼️‼️
On time, cleaned up his mess...
Window looks great...
Thank you for sending a knowledgeable representative...
We would recommend to others...
We are glad our windows have the lifetime warranty for original owners.
December 22, 2023
Emma Willsey
Average rating: 5 out of 5 stars
Each time a representative from Milgard has been here, the service has been exemplary, professional and quick. I will recommend Milgard to anyone who asks. I had five window panes to be replaced. This was done efficiently. The representative was on time and was done within 40 minutes or so.
December 22, 2023
HU-316227941
Average rating: 4 out of 5 stars
The installer merited a 5 star rating, but the fact that it took 6 weeks for the appointment did not impress me with the companies’ service commitment. The installer however, was efficient and professional. He had my problem fixed in about two minutes.
December 22, 2023
P. Konstantin
Average rating: 5 out of 5 stars
Ramon was early but called first. I was very impressed with his work and his positive attitude...he did a great job even though it was raining!
December 22, 2023
Dave Batchelor
Average rating: 5 out of 5 stars
The guys were courteous and professional. A job well done. .
December 22, 2023
Bryan Shumaker
Average rating: 5 out of 5 stars
Fast, efficient, and knowledgeable! And very pleasant and friendly and looked at a scratch on the new door wall ..
December 21, 2023
Rick Miller
Average rating: 5 out of 5 stars
Pete did a good job Pete did a good job. Pete did a good job. Pete did a good job. Pete did a good job.
December 21, 2023
William Hintz
Average rating: 5 out of 5 stars
Installed replacement patio door. Original door had a defect. Was prompt and fast. Did clean up and cleaned the new door.
December 21, 2023
M Lindquist
Average rating: 5 out of 5 stars
My window replacement went great. It was completed quickly and very professionally and I am very pleased with the results.
December 21, 2023
David Manzella
Average rating: 5 out of 5 stars
The technician was great and resolved all the issues. The doors are now working properly. Thank you.
December 21, 2023
Linda V Lymber
Average rating: 3 out of 5 stars
The length of time to finally get my 3 windows replaced was considerable. This is the 3rd time I have had to get new paines of glass replaced due to failure.
December 21, 2023
Comment from Milgard Windows & Doors:
Hi Linda, sorry it took considerable time to replace your windows, but we are glad everything is fixed. Should anything come up in the future, please don't hesitate to reach out!
HU-277719264
Average rating: 5 out of 5 stars
He came early. He was efficient didn’t make a mess. Great employee, you should give him a raise. he didn’t excellent job.
December 20, 2023
I had the technician here this morning to replace five windows that got foggy. He completed the job quickly and professionally. Due to the Milgard lifetime warranty, there was no cost to me. Best warranty in the window business!
December 20, 2023
HU-949709214
Average rating: 5 out of 5 stars
Appointment was scheduled between 12 pm and 2 pm. Showed up earlier than expected, which was great. The service was quicker than expected.
December 20, 2023
HU-251932397
Average rating: 5 out of 5 stars
Your tech was on time, efficient and the window was installed quickly. Thank you it looks beautiful.
Also I called earlier to customer service to ask a question… she was very helpful and positive.
It’s a pleasure dealing with a company like yours.
December 20, 2023
HU-484374700
Average rating: 5 out of 5 stars
Milgard stands by their products. Lock was broken and door was sticking. Sent technician out to fix. Tech knowledgeable with great customer service!!
December 20, 2023
HU-705699505
Average rating: 4 out of 5 stars
Technician was competent and friendly. Work was completed. You should not ask people to submit more information than they want to. Poor customer service
December 20, 2023
HU-445127438
Average rating: 4 out of 5 stars
Living on Maui, one of the outer islands in Hawaii involves a lot of wait time. Putting that dynamic aside, I’m very pleased that a flawed tinting application in the stationary glass of an 8 ft sliding glass door that started to fail 5 years after installation was replaced free of charge! Great backing of their product!! Very happy about that!!
And friendly and capable workers that did the change out.
I’m so pleased to have visually clear glass again to show off the beauty of my landscaped backyard! Yay!
December 19, 2023
lylesplanz
Average rating: 5 out of 5 stars
Eric did a fantastic job of replacing windows and we really appreciate his quality. We hope he continues with Milgard while we own this house and we’ll always highly regard and recommend Milgard. Thanks.
December 19, 2023
Candice Kramer
Average rating: 5 out of 5 stars
Norm was one of those hard-to-find contractors who take pride in their work, and that it's never good until he says it's good. Reminded me of Mike Holmes, if you've seen his shows. Doing the right job the right way, even if it means re-doing. Also personable and professional all the way.
December 18, 2023
HU-929818595
Average rating: 5 out of 5 stars
Milgard service is simply commendable, tech was professional and fixed issue flawlessly. Thank you for such great service. Absolutely fantastic experience. Thanks
December 18, 2023
He was professional. On time. He was . Knowledgable. He was Helpful. Recommend his work. Cleaned up. Thank you.
December 18, 2023
Ken Lehmer
Average rating: 5 out of 5 stars
Marco and Jake were excellent! Impressive guys. Great work, great attitude. High marks for cleanliness too. High quality work and efficient. You have great employees!
December 18, 2023
HU-140097174
Average rating: 5 out of 5 stars
They took care of a warranty problem after 20 years and did so in a very professional manner. I would buy Milgard windows if I build a new home.
December 16, 2023
Carole Truesdale
Average rating: 5 out of 5 stars
Very fast and professional service from the time I noticed my bedroom window had issues and I contacted the service provider. The service person to replace a window that was compromised was earlier than anticipated and called to let us know. He was very efficient, and the installation process went smoothly.
December 16, 2023
HU-959630039
Average rating: 5 out of 5 stars
Great service! Service was fast, professional and efficient. Window has been replaced and we are happy. Honestly, I am impressed. Thank you!
December 16, 2023
HU-851488570
Average rating: 5 out of 5 stars
Very good service. Keep up the good work. Technician that did the work was very nice and new the work. He was also very helpful
December 15, 2023
HU-143366831
Average rating: 5 out of 5 stars
Excellent service. No problem with the warranty. Looks wonderful!! It was so easy to get a beautiful replacement that I would recommend Millard to anyone.
December 15, 2023
The two guys that came over were professional and courteous. And they notified me that they could come to my house early rather than during the window period of 2 to 4 p.m. They were able to unlock and fix my downstairs doors. Rather quickly too. And they informed me to get some silicon spray because I live near the beach. Unfortunately, they were unable to fix my upstairs doors which lead to my deck and face the street. They did improve the opening and closing of the doors but there was still a kind of "hitch" to opening and closing the doors smoothly. They tried several ways to fix the misalignment of the doors but could not quite get it right. But at least they open and close without too much hassle. Both guys had a great attitude!
December 15, 2023
Comment from Milgard Windows & Doors:
Hello, we're glad to hear that you had a positive experience with our service team! However, if you would like to send us a little more information to socialmedia@milgard.com I would be happy to take a look and see if we could get the upstairs doors sliding effortlessly!
HU-45816464
Average rating: 5 out of 5 stars
Best warranty in the business. Excellent work and communication. I have used Milgard for years and have always been delighted with their work.
December 15, 2023
George La Fountaine
Average rating: 5 out of 5 stars
They make great products and stand by them. I've had their doors over thirty years and their crews are fast, knowledgeable and always time.
December 15, 2023
Candace Kathol
Average rating: 5 out of 5 stars
Johnny is good at what he does. I do not l8ke that the wi dows failed after 11 years, but glad milgard will replace them. What a waste!
December 14, 2023
Baron Baroni
Average rating: 4 out of 5 stars
I had a fogged widow replacement. We are original owners so warranty covered it. Once the schedule is set it gets done, they show up on time.
December 14, 2023
HU-425496076
Average rating: 5 out of 5 stars
Amazing service! Great job by the service tech. They stand by their products. I will continue to be Milgard customer.
December 14, 2023
HU-463504002
Average rating: 5 out of 5 stars
Kyle was in and out in about 20 minutes! He is a very personable representative for your company. He answered all my questions about why my windows turned "cloudy" (too many years of direct sun) and had old ones out and new ones installed in a flash. Good job.
December 14, 2023
HU-505489663
Average rating: 5 out of 5 stars
Great service, even arrived early and finished a full window replacement within 15 minutes! Answered all my questions as well!
December 13, 2023
Karen 7 George Duffield
Average rating: 5 out of 5 stars
We love our Milgard windows. We love our lifetime warrantee.
Our windows add beauty to our home and when seals have failed, Milgard takes care of replacement with no cost for us.
Best choice all the way around.
December 13, 2023
We had couple of defective windows during installation. Alex fixed the issues/defect we had in a few mins.. great job.
December 13, 2023
HU-284691749
Average rating: 5 out of 5 stars
Johnny Kebbs took the latch off the window, made an adjustment by backing a part out and reinstalled that piece, and then put it back together.
All done very quickly.
Our only negative comment was that it took almost 2 months to get on the schedule.
December 13, 2023
Dean Deurwaarder
Average rating: 4 out of 5 stars
the repair people did an outstanding job. After they left I could see that the rest of the window frames also need attention.
December 13, 2023
Walt Hurtienne
Average rating: 5 out of 5 stars
The gentleman that placed our order was very nice and knew exactly what we wanted. Also the gentleman that installed our two windows
was just so efficient too. AND...they look great. Thanks
December 12, 2023
Ramon was professional and quick. The problem was rectified. He explained as he went along. Excellent service was provided by Ramon.
December 12, 2023
HU-177414982
Average rating: 5 out of 5 stars
Got here when scheduled and completed his work efficiently on a window frame that needed replacement. He was cordial and explained the work that needed to be done.
December 11, 2023
Rams general Construction
Average rating: 5 out of 5 stars
The tech called before he arrived and was on time. He was very professional and friendly. he change out the broken piece of glass.
Cleaned up after himself . Said that he was done and ask if the was anything else he could help with. then left.
December 11, 2023
Jason Zisk
Average rating: 5 out of 5 stars
I had an issue with a sliding door unit that I bought which wasn’t closing properly and my house is located at 9600 feet in elevation so it’s been getting cold. I contacted Milgard to ask if they could put me on their list to have it repaired and I waited, the amount of time the supplier said I needed to wait in order to get the claim taken care of and when I heard back from Milgard saying that they could be out in January I have to admit I was a little frustrated because I’ve been trying to keep my house warm, but it’s been difficult . Anyway, Milgard upped the date three weeks sending Hans the Technician who took care of what needed taken care of in a short amount of time and did an excellent job. I’m very happy with the results and recommend Milgard for anyone concerned about warranty issues as they do sometimes come up
December 11, 2023
HU-665284424
Average rating: 5 out of 5 stars
The guys were in in & out, wonderful job
Absolutely satisfied with the job, that was a safety issue!
Art was the best!!!
December 11, 2023
HU-104633707
Average rating: 5 out of 5 stars
Arrived on time he was Quick and efficient. He cleaned up after himself and left no debris Very nice friendly man.
December 11, 2023
Hope Baker
Average rating: 5 out of 5 stars
Milgard took my request and let me know when they would be coming to do the replacement work. There was quite a time between the original contact and date for the work to be done; but, as promised, they called and left the window for service time a few days before and were right on time for the service call. The men were polite and efficient, and the replacements seem to be fine.
I put down towel coverings on my carpet. I understand that footies wouldn't work for them, as they are going in and out. I do think it would be helpful to tell people that they need to protect their carpet as well as moving furniture.
I sure appreciate Milgard standing behind their product. Thank you.
December 10, 2023
Terry Grimlie
Average rating: 5 out of 5 stars
Jason is very professional, respectful, on time, personable and does a wonderful job! Keep him on!! He is very respectful regarding not walking on the carpet with his shoes on.
December 9, 2023
Tomas Pudil
Average rating: 5 out of 5 stars
I would never buy any other brand name of windows than Milgard, especially after this warranty experience. Unfortunately, I purchased a different windows for one of my houses in Oregon and after a seal broke on couple of them I couldn't get anything replaced because the company was out of business. Thank you Milgard.
December 8, 2023
HU-330777219
Average rating: 5 out of 5 stars
They replaced under warranty 5 of my lifetime double pane windows, 20 or so years old.
Great installers and offices help.
Professional and communicative.
December 7, 2023
HU-183724449
Average rating: 5 out of 5 stars
I gave my issues on email. Contact me.
We went over everything. Tech, came on time. Super nice. Explain about maintenance for windows. Took about 15 minutes, on 3 windows.
Everything was great.
December 7, 2023
HU-936225452
Average rating: 5 out of 5 stars
Request to repair a latch on a window was easy. The repair man who came out, worked quickly and presented himself professionally.
December 7, 2023Last modified:December 7, 2023
Hsing Chung
Average rating: 5 out of 5 stars
Two persons came to replace my broker sliding glass door .
They did a good job nice , clean and fast. They are professional.
I appreciate very much.
December 6, 2023
HU-298494761
Average rating: 3 out of 5 stars
He customer service staff were great and the service techs had good attitudes, took care of business, and were very helpful.
December 6, 2023
Comment from Milgard Windows & Doors:
Hello, glad to hear you had a positive experience with our service team! Is there anything we could have done to improve your rating to 5 stars? Feel free to let us know at socialmedia@milgard.com!
Your service people were on time, very prepared, efficient, clean, and I appreciated.
I have always recommend Milgard windows.
Thank you
December 6, 2023
HU-944731255
Average rating: 5 out of 5 stars
As always, top notch service and hassle free lifetime warranty. Eddie the Rosie person was very professional and did an excellent job.
December 6, 2023
HU-207172932
Average rating: 5 out of 5 stars
Took a while to get it scheduled, but they did show up on time and were fast, polite and clean!
December 6, 2023
HU-374756378
Average rating: 5 out of 5 stars
Great service and customer care .
I’m a lifetime customer and recommend to my community .
On time - excellent !
December 6, 2023
HU-86155454
Average rating: 5 out of 5 stars
Service for replacement of a window was very Quick, accurate, cleanly accomplished on the date and at the time that were promised
December 6, 2023
HU-912796747
Average rating: 5 out of 5 stars
The window looks great. It was a custom window and it fits perfectly. We are very happy. Thank you.
December 5, 2023
HU-604694170
Average rating: 5 out of 5 stars
Everything was fine the tech fixed the problem plus another one I recommend Milgard windows for many years of service
December 5, 2023
Tim Johnson
Average rating: 5 out of 5 stars
He arrived on time, completed the task in a few minutes. Very happy.
My only complaint is that from the time that I started this whole process it took several months to complete.
December 5, 2023
HU-616188256
Average rating: 5 out of 5 stars
The pro did an excellent job. He was on time, finished quickly, and the window looks as good as brand new. He had a great attitude even though my puppy was jumping all around him not making his job easy.
I would highly recommend both the pro and Milgard windows for their great product and standing by their warranty.
December 5, 2023
Andrea Rogers
Average rating: 5 out of 5 stars
Milgard tech arrived early, assessed the issue and had the window replaced in half an hour. We are very pleased with the total experience.
December 5, 2023
Ruth Fox
Average rating: 5 out of 5 stars
Other than the time tech would here and they had my Telephone # wrong.
As I walked down my hall to move table out of in front of window saw the Milgard truck out in front,
I gave 5 stars for the Tech who came to fix, it was spring on left side of window. He was very friendly and got the problem fix in 10 mins.
December 5, 2023
Milgard is a company you can trust for great products, reliable and courteous service, and knowledgeable skilled service providers. Thanks Milgard!
December 4, 2023
Soil.root.bloom
Average rating: 5 out of 5 stars
The two repairmen were on time, courteous, informative and efficient. I would highly recommend the replacement window process. My only frustration was the scheduling. They are busy and the wait time was longer than I would've liked. All in all a very good experience with Milgard.
December 4, 2023
Deb Walker
Average rating: 4 out of 5 stars
Milgard customer service does a great job. People are friendly, service technicians are polite, come on time, and skilled at their job.
Sadly, the plant made our replacement glass wrong a couple of times and one time forgot to load it onto the truck . . . but the scheduling rep was also apologetic and proficient at rescheduling. They send an email confirmation and a call confirmation and also give you a 2- hour time window, which is really helpful in scheduling your day. Really appreciate thier service! Deb
December 2, 2023
HU-454349623
Average rating: 5 out of 5 stars
Quick and efficient work. Would recommend Millard to anyone. Very professional and came within the time window provided. Thank you
December 2, 2023
HU-283827679
Average rating: 5 out of 5 stars
My recent experience with the Milgard warranty group was very good. The communication was accurate to get the order placed and the installation was very organized and thorough.
December 2, 2023
HU-468077671
Average rating: 5 out of 5 stars
Prompt, efficient, polite. Arrived and got right to work, gave advice to improve window operations. Thanks for a smooth process.
December 2, 2023
HU-115337858
Average rating: 4 out of 5 stars
No issues with repair tech or repair. Went great.
Repair was fast and tech showed up on time.
I am deducting one star though as there was a long time from time I contacted Milgard with issue to acknowledgement of need and schedule.
December 2, 2023
HU-60440404
Average rating: 5 out of 5 stars
Had a great experience he showed up on time team in for cordial very nice done the two windows and half hour
December 1, 2023
Lester Bridges
Average rating: 5 out of 5 stars
We have had Milgard windows in our home for several years and have always been pleased with their service and especially their life time warranty.
November 30, 2023
HU-7957617
Average rating: 5 out of 5 stars
The technician was on time. He was very good at his job.
He worked quickly and was neat and polite.
He was in and out within a half hour.
November 30, 2023
Jeffrey S Counseller
Average rating: 5 out of 5 stars
Nick was the consummate professional. He's been to our home before and continues to be the best part of our interactions with the Warrantee aspects of our Milgard windows. We appreciated the advance call alerting us to his arrival. He approached our concerns with care and knowledge. He's my choice if we ever have any more warrantee work.
November 30, 2023
AhmadAli Beyzavi
Average rating: 5 out of 5 stars
Excellent service. Thank you Milgard.
November 30, 2023
HU-15348571
Average rating: 5 out of 5 stars
The person that came out and measured the window for replacement also, including the installers where very through. Thank you
November 30, 2023
Joseph f Pasquali
Average rating: 5 out of 5 stars
Excellent service ..technician was professional and knowledgeable. Could not be more satisfied with this experience. Sorry don’t need or have twenty words to explain this service call..
November 30, 2023
Linda Golden
Average rating: 5 out of 5 stars
Jason came and replaced our window in 10 minutes. Very friendly and polite. Haven't had any problems with Milgard windows since we purchased new windows some 25 yrs ago, if not longer.
November 30, 2023
HU-808306166
Average rating: 5 out of 5 stars
My technician Bobby was pleasant, and very efficient! I love my beautiful windows. The Windows are 11 years old Milgard replaced them. No questions asked. It was a very pleasant experience.
November 29, 2023
charlie riesgo
Average rating: 5 out of 5 stars
Milguard sent out a representative who provided a solution that was easy for him and concluded that it was not a serious issue.
November 29, 2023
HU-844583187
Average rating: 4 out of 5 stars
Workers were a little late but called us ahead of time and did a fine job. They were efficient and polite.
November 29, 2023
HU-888647454
Average rating: 5 out of 5 stars
Quick friendly window has been replaced. So far so good. Wait for the rain to test out if there are any leaks.
November 29, 2023
HU-944370992
Average rating: 5 out of 5 stars
The guy that called me to schedule appointment was very kind and patient.
Installers were kind, quick and did not disturb us at all.
November 29, 2023
The servicemen came and fixed the issue in a quick and timely manner. I was pleased with the service they provided.
November 29, 2023
HU-540875819
Average rating: 5 out of 5 stars
Your new door locks suck! We had three of these French doors by Melgaard in our last home and they were fabulous. The door lock on this door is awful because when the left door is locked, you can’t lock the right door because it jams. You have to Jerry Riggott to get the right door locked, had I known this before I bought your door I would have bought a different brand!! Feel free to contact me if you want my phone number to discuss further. I will tell my friends about Milgard doors.
November 27, 2023
HU-211155781
Average rating: 5 out of 5 stars
They showed up, were neat, tidy, and did a great job. Answered our questions and were very professional.
Vladimir went above and beyond. They are both great employees.
November 27, 2023
HU-837539574
Average rating: 4 out of 5 stars
Excellent warranty! The second visit was not thorough or observant. The first and third guy was great! Thank you for your service
November 27, 2023
HU-968833865
Average rating: 2 out of 5 stars
The installers were great! Very polite & efficient. They were done in no time and the replacements look really good.
November 27, 2023
Comment from Milgard Windows & Doors:
Hello, we're glad to hear! Is there anything we could do better to get a 5-star review? Please let us know at socialmedia@milgard.com!
Joyce Misleh
Average rating: 5 out of 5 stars
The left side of my French door would not open, due to a piece of metal, when it was unlocked, would not rise high enough to clear the door jam. I filled out warranty paperwork online and received a phone call from their service department to schedule an appointment. They came out and promptly repaired the door. It was an easy and seamless fix. Thank you Milgard for making my life easier!
November 22, 2023
HU-621111743
Average rating: 5 out of 5 stars
Friendly and prompt service. Repair was made quickly and technician answered all questions. Made sure his repair was in working order before he left.
November 22, 2023
HU-300867601
Average rating: 5 out of 5 stars
I appreciated the courtesy of your representative, Eddie, was prompt, polite and efficient! It was a slightly tight area for him to work in, but he did it like a champ! His 10 years of experience showed up! Thank You!
November 22, 2023
HU-943548381
Average rating: 5 out of 5 stars
Everyone involved in getting our windows replaced was right on top of it. Great customer service, Derek did a fantastic job also.
November 22, 2023
Donna Hanna
Average rating: 5 out of 5 stars
The Milgard telephone customer service agent efficiently set up my service appointment. The service rep (Jeff) called me 30 minutes before arrival and arrived promptly. Jeff had the exact glass to replace my two windows. He was so pleasant and careful as he worked. I really appreciate how kind and helpful Jeff was while he was installing the two windows. I would highly recommend Milgard and Jeff to anyone with window needs.
November 22, 2023
WALTER MCMORRIS
Average rating: 5 out of 5 stars
Had a patio window replaced was to be here between 7am-9am they were right on time had the window replaced in no time. very happy with them.
November 22, 2023
HU-372209724
Average rating: 5 out of 5 stars
He was efficient and did an excellent job replacing the window in a short amount of time. He was very neat and clean and polite. A pleasure to have met him.
November 21, 2023
HU-7712438535
Average rating: 4 out of 5 stars
It was good to get my window fixed (actually a replacement) but it took 2 months for them to come.
I do like my windows.
November 21, 2023
HU-872694945
Average rating: 5 out of 5 stars
Friendly representative. Had needed parts. Was in our house only 20 minutes. Windows working well. Right on schedule. Thanks
November 20, 2023
Roselyn Fry
Average rating: 3 out of 5 stars
It took 3 tries to get the window right size for my patio door. In other words 3 months in between each time they came out. I was ready to say just bring a new door with window in it. Any way this week it finally worked and did not take very long to install.
November 20, 2023
Comment from Milgard Windows & Doors:
Hi Roselyn, we're glad you got your door installed! If any issues come up in the future, please feel free to reach out to social@milgard.com.
Anouche Egavian
Average rating: 5 out of 5 stars
Technicians were very friendly and fast installing the window thank you
Thanks again for milgard windows
I will need some screw covers if possible
Thank you again
November 20, 2023
Tingting Chen
Average rating: 5 out of 5 stars
I recently have a project to buying Milgard windows, definitely have good experience, Response very quickly, exceeded expectations, good quality. Will cooperation again!
November 20, 2023
Milgard Service Tech was very professional. Called prior to arrival and was very neat and organized. Performed full service in less time than planned with excellent quality work. Glad we chose Milgard!
November 20, 2023
I love the windows, warranty and service is great! Customer support when emailing always responds. Service that cam into my home was courteous and informed me of all required repairs.
November 18, 2023
Laurie Moan
Average rating: 5 out of 5 stars
Purchased my windows years ago and they are very nice. Great product and service. The installation guys were professional and fast.
November 17, 2023
Lael Turnbow
Average rating: 5 out of 5 stars
He was on time, very courteous, answered my questions and explained what was wrong and how he fixed it, finished in record time.
November 17, 2023
Belinda Crosby
Average rating: 5 out of 5 stars
The professional that fixed my window was quick and efficient and friendly. I would recommend this service team. They knew exactly how to correct the problem I had with my window.
November 17, 2023
HU-653718996
Average rating: 3 out of 5 stars
The long wait for the window replacement was extremely inconvenient for us but in the end it all worked out OK. We would still recommend Milgard as the quality of the windows is very good.
November 17, 2023
Comment from Milgard Windows & Doors:
Hello, we apologize for the long wait but we are glad that you are enjoying your product! Should any issues arise in the future please contact us at social@milgard.com!
Greg and Debbie Van Gorp
Average rating: 5 out of 5 stars
Grady took great care of us--replaced two windows and even cleaned them--the windows showed effects of the sun after so many years and it was difficult to see out of the kitchen window.
November 17, 2023
Tana Troke
Average rating: 5 out of 5 stars
The Milgard professional was very communicative before and during the appointment and the door is working well at this time.
November 16, 2023
Marianne Dibona
Average rating: 5 out of 5 stars
The serviceman was on time, the window repairman did a great job. He put in the new window very quickly!
November 16, 2023
HU-817035063
Average rating: 5 out of 5 stars
The tech was very professional and installed the replacement pain quickly and efficiently. He even gave me some advice to lubricate the window with silicone spray from time to time. I'm very pleased with Milgard's warranty service and this tech.
November 16, 2023
Yifang Qian
Average rating: 5 out of 5 stars
Coby is the person who came to help me with my window problem. He replaced the broken lock for my bedroom single hung window. After he fixed the window problem, he was very patiently to check out every window in my home (5 other Milgard windows installed in 2008.) He was very attentive and professional. I had a great experience with him. Excellent service!!
November 16, 2023
Jaylon Aloe
Average rating: 4 out of 5 stars
We love our new door. We did have a small issue after installation that the service team came out and fixed right away. Overall a good experience.
November 16, 2023
John Elder
Average rating: 5 out of 5 stars
The service guy's replaced ubder warranty some wheels and two dual glazed panels of glass in 4' wide patio doors. They were courteous, clean and did excellent work.
November 16, 2023
Janet Depew
Average rating: 5 out of 5 stars
My compromised window was beautifully replaced in an efficient and timely manner. I so appreciate having it look like new again!!
The serviceman was polite, on time and friendly while being very thorough!!
November 14, 2023
HU-800714574
Average rating: 5 out of 5 stars
Quick and easy to setup a claim online, installer was professional and on time. Only took about an hour to replace two windows.
November 14, 2023
HU-387384993
Average rating: 5 out of 5 stars
I was amazed at how little time it took to replace the glass. The Installers was a real professional.
November 14, 2023
Kristy Campbell
Average rating: 5 out of 5 stars
Both reps I communicated with were fantastic in meeting my needs and getting the work done that needed to be done. Service was timely and every effort was made to resolve the scheduling barrier that had occurred. The overall experience I had was fantastic, keep up the good work!!!!!
November 14, 2023
Michael Carey
Average rating: 5 out of 5 stars
Peter was very professional and was right on time. The replacement was efficient and didn't take that long. I am very satisfied.
November 14, 2023
He was pleasant, on time, efficient, and solved all our problems completely. I could not give this guy a higher recommendation.
November 14, 2023
Erik Assink
Average rating: 5 out of 5 stars
After installation a few of the lock screws had loosened up. A service ticket was logged, and minor issue with the window was resolved quickly by a very knowledgeable service technician.
November 14, 2023
HU-748709875
Average rating: 5 out of 5 stars
Tech was very nice, efficient, and on time. He was cognizant of our furniture, walls, and carpet. The job was done unbelievably fast. This was a job well done! Thank you
November 14, 2023
HU-442760067
Average rating: 5 out of 5 stars
CT Mark did excellent work and I found him to be a real pro. Excellent work!
Word, word, word word word
November 14, 2023
HU-688483045
Average rating: 5 out of 5 stars
Nathan was excellent, Changed My window in. no time. It was perfect. The window looks beautiful. I am a very happy.
November 13, 2023
Service department: Veronica, Jessica, Very courteous and cooperative
Technical staff: Juan, Helmut, Very polite and they performed good work
November 13, 2023
HU-383631320
Average rating: 5 out of 5 stars
MILGARD replaced 3 windows for me. On 2 the seals had gone and the third one was broken . Very happy with the techs who came out. Efficient, professional, friendly and respected my property!
November 13, 2023
M Alexanian
Average rating: 5 out of 5 stars
Window Replacement
Fantastic Service and Totally Responsive to our request to replace some windows that had lost their clarity over the years.
This is a unique company in today's market, in that customer satisfaction is quite obviously a top priority for them. Thank you Milgard.
November 13, 2023
HU-774327894
Average rating: 5 out of 5 stars
On time, prepared, quick and clean. Could not have asked for better service! Milgard warranty service was excellent overall
November 13, 2023
HEATHER BAZZY
Average rating: 5 out of 5 stars
I found an issue on one of my windows, Milgard came and replaced the glass. no fuss, no problem. It's nice to have a Company not try and argue with you in regards to issues. Fast and Professional!
November 13, 2023
Amazing service! Del was so courteous and efficient. He arrived on time and immediately went to work and completed our window replacements in very short order. Del is real asset to Milgard Windows.
November 12, 2023
Mary Linxwiler
Average rating: 5 out of 5 stars
The gentleman arrived on time, very personable, tidy and very competent. Was surprised how little time it took to do the job .
He is very experienced and in no time it was done. I have a lifetime warranty and have been very pleased with any
of the windows that had to be replaced or fixed.
November 11, 2023
Michael Jahan
Average rating: 5 out of 5 stars
I have alway been happy with the service I received from Milgard. Pete stopped by to fix my vertical window. He had all the hardware needed to repair my window. He knew exactly what needed to be done. Thanks Pete.
November 11, 2023
HU-848494618
Average rating: 5 out of 5 stars
I had to have a window replaced that was 35 years old. There was no debate, no hesitation, no reluctance to honor the Warranty. What’s your technicians were prompt, expedited the repair, took the time to explain to me how to clean and lubricate the rails on the windows, and fixed a spring on a handle.
This company stands behind its product. Well done Milgard.
November 10, 2023
Milgard technician came and fixed our door in a matter of a few minutes. Very professional and timely and got the job done. Love Milgard!
November 10, 2023
HU-372470158
Average rating: 5 out of 5 stars
Excellent service. Technician was extremely proficient and friendly. Called ahead to confirm we were available and arrived right on time.
November 10, 2023
Very courteous and interested in solving the problem. Could have taken more time in recommending a specific part rather than just offering both though, in doing so, the problem was solved.
November 10, 2023
Comment from Milgard Windows & Doors:
Hi Joseph, we're glad you got your issue resolved! Should you need any assistance in the future, please don't hesitate to reach out!
HU-245360101
Average rating: 5 out of 5 stars
Easy from beginning to end. I have had several windows replaced. The worker was always pleasant, efficient and done in a timely manner. The left the place like they were never there.
November 10, 2023
HU-278558344
Average rating: 5 out of 5 stars
The technician knew immediately what the issue was and quickly resolved it. He then took the time to explain the functionality of the locking mechanism, how to care for the rails and made sure the doors locked perfectly before leaving.
November 10, 2023
HU-231471517
Average rating: 5 out of 5 stars
Ruben and Dave did a great job, as usual. Wrong parts were shipped, but they had back up. Thank you guys!
November 10, 2023
HU-430341078
Average rating: 5 out of 5 stars
We knew Milgard makes great windows, this is the third house we have owned where we replaced all of the windows with Milgard windows. What we didn’t know was how good their warranty is. Our landscaper broke the glass in our sliding glass door and Milgard replaced it for no cost to us and did it quickly. Such a great company!
November 10, 2023
Scott Hooks
Average rating: 5 out of 5 stars
Service man from MIlgard came on time, very positive attitude, analized the problem and immediately corrected the problem with one window that would not lock. I highly recommend anybody seeking to install or retrofit their home to use Milgard Windows product. Their guarantee to repair their product without question.
November 10, 2023
HU-258861838
Average rating: 5 out of 5 stars
Great service! Friendly, knowledgeable and efficient. Would highly recommend to others as well as and purchase Milgard again when needed.
November 9, 2023
HU-174096488
Average rating: 5 out of 5 stars
Helmut, our service technician, was very prompt and on time for the service call. In addition he was very courteous and attentive to our requests. He replaced the 2 windows that we had issue with very quickly and showed extreme care with the surroundings and our household belongings. I was very impressed at how quickly and efficiently he completed the task. I would recommend Milgard windows without any hesitation. Great company that stands behind their products!
November 9, 2023
Tech was on time. Replaced 2 windows. Took about 20 minutes. Tech was polite and professional.
Service was a 10.
November 9, 2023
Excellent service as usual
Easy ordering of replacement windows too
Custer service and tech service is just amazing. Communication and time scheduled for service right I time
November 9, 2023
sunny nmakung
Average rating: 5 out of 5 stars
It took a while to get service done, maybe due to communication.
However, I am glad to see no hanging down black rubber strip outside the window.
November 8, 2023
Jacqueline Lee
Average rating: 5 out of 5 stars
Needed to have five windows replaced. Making the appointments for the technicians to measure and then install the windows went smoothly. The technicians did an excellent job. They were professional and efficient. The installation was completed in a timely manner. Highly recommend.
November 8, 2023
marsha Rechsteiner
Average rating: 5 out of 5 stars
Unbelievable warranty on the windows.
I was happy about every part of dealing with Milgard especially the end result of beautiful clear glass.
Thank You!
November 8, 2023
When we remodeled our home years ago, my contractor recommended Milgard double pane glass windows for noise reduction, and we are so glad that we had them installed. We loved the warranty that came with the windows, and when there was an issue, which wasn't often, they replaced the window for no charge.
November 8, 2023
HU-581745325
Average rating: 5 out of 5 stars
Super helpful and quick to resolve my window issue. Happy with the quick response and quick setup of an appointment.
November 8, 2023
John
Average rating: 5 out of 5 stars
Fixed problem no issues. Honored qaurantee with on problem. Workers did a great job removing bad panel and replaced with new one and cleaned up .
November 8, 2023
Very good experience. Meet expectations, we’re prompt on communication and did what they said they would do when they said they would do it.
November 8, 2023
HU-16271809
Average rating: 5 out of 5 stars
Super helpful and fast technicians. Very happy with the service and information they provided. Another great job by Simi Milgard!
November 7, 2023
HU-438935885
Average rating: 5 out of 5 stars
We needed most of the installed windows in the house replaced. They came out 6 months ago and did all but one. They returned yesterday and finished the last one. They were quick and efficient. Just had to wait a long time to get the project scheduled because of staffing.
November 7, 2023
Thomas Kim
Average rating: 5 out of 5 stars
when Serviceman Juan arrived at our home, he was very helpful great, and very knowledgeable, and fixed all our issues.
November 7, 2023
Patricia Lee
Average rating: 4 out of 5 stars
The technician cleaned weep holes on my sliding glass patio door to improve water drainage. Since the rain had stopped he tested by pouring water onto the tracks. He was courteous and professional in responding to my questions and it seems like he got the job done.
November 7, 2023
Guadalupe De Santiago
Average rating: 5 out of 5 stars
Best service, No Quality Customer service always. All the staff at Milgard go above and beyond every time I am in need.
November 7, 2023
HU-551365807
Average rating: 5 out of 5 stars
Window panes we’re replaced quickly and now look like new. Workers were prompt and courteous. I would never hesitate to replace old windows with Millard.
November 7, 2023
HU-832999004
Average rating: 5 out of 5 stars
Great service and nice guy. Very helpful. Fixed the window and door quickly! Thank you very much!
November 7, 2023
Patrick Gilbreath
Average rating: 5 out of 5 stars
Always a great experience dealing with Milgard!!! The setup with the office and the work completed was on point.
November 7, 2023
Michael Lydic
Average rating: 4 out of 5 stars
We replaced the old aluminum frame windows with new Milgard windows in our rentals what a huge difference.
November 7, 2023
HU-184869192
Average rating: 5 out of 5 stars
He was courteous and very pleasant to work with. He did a great job and was very meticulous about the grids lining up. I appreciated having him do the work on replacing my window.
November 6, 2023
HU-52146313
Average rating: 5 out of 5 stars
Outstanding service from start to finish! The service and quality and integrity from Milgard couldn’t have been improved upon. Our highest of recommendations.
November 6, 2023
Mark Wefler
Average rating: 5 out of 5 stars
Technician showed up right on time. He was professional, had all 8 window panes replaced in no time. and did a great job. very satisfied.
November 6, 2023
Mike Jennings
Average rating: 5 out of 5 stars
The technician provided quick and professional service. On Time as well. Went beyond to resolve my issue this troip, versus rescheduling.
November 6, 2023
HU-58954782
Average rating: 5 out of 5 stars
My slider works amazing now! The
Technicians fixed the problem in 10 minutes!
Amazing! Thank you! I wish I called sooner!
November 3, 2023
HU-81418181657
Average rating: 5 out of 5 stars
Service was on time he left my property clean and the work looked good I was very pleased with the service visit
November 3, 2023
Nydia A Velez
Average rating: 4 out of 5 stars
He was on time and completed work in a timely manner. Always respectful. This is our second window repair.
November 2, 2023
HU-300511780
Average rating: 5 out of 5 stars
Vitiliy was on time. He listened and had all the windows and rails to do the job. He finished quickly and the windows that hadn't been working are. Fogged windows are clear. He was personable and I could trust him to work inside while I finished what I was doing outside before it rained.
Milgard is lucky to have him on the team.
November 2, 2023
Great professional on-site service for warranty items, needed a handful of windows and sliders tuned up ... piece of cake for Milgard's team.
November 2, 2023
HU-660246807
Average rating: 5 out of 5 stars
Called to confirm service, was able to arrive early, courteous, and wore floor protecting socks over shoes. Service was quick.
November 2, 2023
HU-940268025
Average rating: 5 out of 5 stars
Fast and courteous service actually performed extra service . T
His is the second time we have had to have ten year old windows replaced
November 1, 2023
HU-893474618
Average rating: 5 out of 5 stars
Effective and efficient technician. Fixed problem quickly with a friendly and courteous attitude. Only 2nd problem with Milgard windows in 20 years.
November 1, 2023
HU-357476916
Average rating: 5 out of 5 stars
Very good service and the crew was great!
The crew was friendly and completed the job on time. They left everything in excellent condition.
November 1, 2023
One of my windows needed an adjustment to close fully. Victor with Milgard came and explained and showed me the issue. After a smally adjustment, the window is fine. He also gave me tips for how to keep the windows working properly.
November 1, 2023
KHolmgren5@aol.com
Average rating: 5 out of 5 stars
We built our home on the beach with Milgard Windows. Because of the harsh environment, in the 17 years since we built the house, some of our Milgard windows have suffered a leak between the panes causing clouding. Milgard has always honored their lifetime warranty and replaced my failed windows free of charge. The personnel who replace the windows are always courteous and a pleasure to work with. I am really glad we made the decision to use Milgard windows.
November 1, 2023
HU-785131706
Average rating: 5 out of 5 stars
Excellent communication and job completed in timely fashion. Work was excellent. Both workers were polite and efficient.
November 1, 2023
HU-190528665
Average rating: 5 out of 5 stars
I will only buy Milgard windows in the future,with the lifetime warranty and the professionalism of the company you can’t go wrong!
November 1, 2023
HU-184728381
Average rating: 5 out of 5 stars
Replaced and old windows under warranty. Very happy with the service. On time and efficient. Thank you very much
October 31, 2023
Stephanie Hakanson
Average rating: 5 out of 5 stars
Milgard replaced a fixed bathroom window which had lost its seal. I am very pleased with the replacement and the speed the techs replaced it.
October 31, 2023
Jean Perricelli
Average rating: 5 out of 5 stars
Milgard is by far the most professional company I have ever worked with! Every detail from phone call to installation. The installers were very careful and available for my concerns. Hats off to a great american company
October 31, 2023
HU-345017756
Average rating: 5 out of 5 stars
Great service.
We appreciate your support all these years. Your service people are always on time doing a great job
October 31, 2023
Juan arrived on time, and did a great job of repairing the weather stripping on our sliding glass doors. Great service and amazing company!
October 30, 2023
Bill Lepman
Average rating: 5 out of 5 stars
I always worried when a company states a "lifetime" warranty, but Milgard lives up to the reality...not only replaced the windows that had fogged after 20 years of service but also replaced the window lifts on our house windows...service tech Johnny was fabulous and made the visit very pleasant.
October 28, 2023
HU-575596838
Average rating: 5 out of 5 stars
I live in area that are townhomes that were built in 1973 their are 63 units that are owned by owners and operated by the Homeowners Association not a property management are complex is one of nicest in the area I’ve been a board member and a owner for 20 years in 2006 l was the first one to upgrade my windows so I did my homework as a board member on windows and installed Millard windows l was so happy with my windows as a board member other owners asked me who I recommend I told them Milgrad now we have 43 units that want with milgard and counting are complex looks great with all these new windows the only problem l noticed all the new windows that the owners are getting is the the new upgrade low E Max l would love to upgrade my glass to the new low E. Max l ready had one glass fail and my windows are starting to get foggy hopefully milgard will help me with upgrading my glass to the new low E Max l think choose milgard was the best thing l did for my home and are association .
October 27, 2023
HU-75748593
Average rating: 4 out of 5 stars
Long wait to receive the service call but excellent otherwise . Marco was very professional and did a great job. I submitted the info and the office responded with two questions which I replied to same day. 3 months later they called with the same questions. This time I called rather than emailed and shortly after they called with a service date.
October 27, 2023
HU-461456682
Average rating: 5 out of 5 stars
Quick and pleasant employees. Took a while to get our service appointment, but was able to move it up.
October 27, 2023
C Arvilla
Average rating: 5 out of 5 stars
They stand behind their warranty...and a required minimum 20 words in order to post is insulting. Remove this requirement
October 27, 2023
HU-58794178
Average rating: 5 out of 5 stars
Service Tech was knowledgeable, and most importantly, was experienced at his job.
Service department head was top notch, and got parts out asap.
Over-all, a great experience.
October 27, 2023
Juan Powers
Average rating: 5 out of 5 stars
Technician showed up early but not a problem. He knew exactly what to do and fixed the problem within five minutes.
October 27, 2023
Flor Cuadra
Average rating: 5 out of 5 stars
Very satisfied with the work done in replacing the glass windows in my house. They know what they’re doing and acted in a professional way.
October 26, 2023
The Milgard employees who came to my home on 2 occasions for the same issue, were all knowledgeable very friendly, positive and happy attitudes. Very easy to have in my home, courteous, worked cleanly and efficiently as well. They educated me not only about the care of my windows but of some special window features of which I was unaware. I am ecstatic to once again see clearly through my windows. . One of the most positive experiences I have had with home care. Thank you all.
October 26, 2023
HU-982132094
Average rating: 5 out of 5 stars
Midgard was great to deal with. They fixed our issue without hesitation. We love our windows and Highly recommended.
October 25, 2023
Great service, gave a us call when he was on his way. He was in and out in less than 15 minutes having replaced a defective window.
October 25, 2023
We had a 13-year-old bedroom window with a broken seal. The serviceman was very friendly and professional. The service was completed in less than 30 minutes at no charge.
October 25, 2023
HU-818633925
Average rating: 5 out of 5 stars
The window rep was nice and provided a lot of insight on how to maintain my new windows and doors.
October 25, 2023
HU-835016420
Average rating: 5 out of 5 stars
The installation to replace my window was fast and the installers were very nice They even cleaned both windows in my door.
October 24, 2023
My milgard door came to me with s a broken door lock and broken hinges. It took three repair visits before they made it right,
October 24, 2023
Comment from Milgard Windows & Doors:
Hi Michele, Glad to hear you got your door repaired properly, but we are sorry about the inconvenience the wait caused. If you need any other assistance, please feel free to contact socail@milgard.com!
HU-831630634
Average rating: 5 out of 5 stars
Very professional.right on time. Fast work.that’s about it. Good job. Friendly.bye bye.
Until next time.
Good product.
20 words is a lot.
October 24, 2023
Our service person was prompt - showed up right at the start of their 2-hour window. They were also very fast and super polite! Thank you!
October 24, 2023
HU-724564589
Average rating: 5 out of 5 stars
Quick, efficient and polite Quick, efficient and polite Quick, efficient and polite Quick, efficient and polite Quick, efficient and polite.
October 24, 2023
Troy Walker
Average rating: 5 out of 5 stars
We have Milgard through out our home. The Windows are 20 years old and we had a staining problem between the 2 panes of glass. The Milgard technicians came out and replaced the window because of the Lifetime warrantee. They were quick, professional and clean. Highly recommend Milgard.
October 24, 2023
HU-873627519
Average rating: 5 out of 5 stars
They did a great job they cleaned up after himself. We are very happy with the service from Milgard windows.
October 23, 2023
HU-492532808
Average rating: 5 out of 5 stars
Professional, friendly, very capable. Been dealing with ongoing issues for many years now and best team yet. Sincere thanks for all they did. Please pass this along to them.
October 23, 2023
John Mullaney
Average rating: 5 out of 5 stars
Ruben is the best Milgard employee we have ever dealt with over the years.
He is knowledgeable, efficient, and has great people skills.
October 23, 2023
Donna von Oy
Average rating: 5 out of 5 stars
He was early, which was good, professional and fixed by door problem before my scheduled appointment. He even moved by chair for me when he had completed the job.
October 23, 2023
Fred lammers
Average rating: 5 out of 5 stars
The team that came out was great! All work performed perfectly. Thanks for everything. And here are some extra words to make it to twenty.
October 23, 2023
HU-51463539
Average rating: 5 out of 5 stars
Great service!!! On Time and friendly. Thank you for standing behind your product and word. Highly recommend to anyone.
October 21, 2023
HU-424054509
Average rating: 5 out of 5 stars
Andy and Alex showed up on time and were quick and efficient. Also Andy spent some time looking at other windows and answering my questions.
October 20, 2023
Vanessa Farentinos
Average rating: 5 out of 5 stars
Outstanding service, our windows developed blue streaks and Milgard came to the house and replaced all panels with new glass. I am a customer for life now!
October 20, 2023
HU-357677059
Average rating: 5 out of 5 stars
My initial phone call did not go so well. The customer service person kept asking me the same questions- some I could answer, others I could not. Finally we got to the point of scheduling a technician. From here on the transaction went extremely well.
The technician, Hector, arrived within the two hour window of time I was promised and was extremely professional and efficient.
Hector saved the day!
October 19, 2023
I had new Milgard windows installed about 25 years back and have only had to have warranty service twice. Both times it’s been taken care of without any run around. The service techs have always been knowledgeable, clean and friendly. I’d recommend Milgard windows to anyone.
October 19, 2023Last modified:November 3, 2023
Scott arrived within the prescribed time window. He had the repair parts with him when he walked in the house and went to work. The Milgard casement windows are 22 years old, having been installed when the house was built. The actuators were worn and did not operate properly. He replaced the actuators in both windows and made some adjustments so the windows close easily. He also gave me some maintenance tips to keep the operation smooth. Nice guy!
October 19, 2023
Milgard was awesome. Replaced the window panes as we had issues with them. They look brand new and I will always buy Milgard. Exceptional quality, love them !!
October 19, 2023
HU-327318435
Average rating: 5 out of 5 stars
Steve and Grady completed the repairs to the windows, were professional, on time and addressed our concerns. Thank you
October 19, 2023
The repairmen were quick to replace the window. It was certainly worth the wait for a bright clean window.
October 19, 2023
Leigh Brown
Average rating: 5 out of 5 stars
They arrived on time, did a fantastic job! Very professional. Would recommend them to anyone looking to update their windows or sliders.
October 18, 2023
HU-82824400
Average rating: 5 out of 5 stars
Your service rep. Was very professional and did an excellent job. I would highly recommend him. I felt very comfortable having him around my house.
October 18, 2023
Karla Kniss
Average rating: 5 out of 5 stars
Excellent service. Windows look so much better. two men came early and were so so efficient. Windows needed to get the moisture out between the layers of glass.
Karla Kniss
October 18, 2023
HU-447995168
Average rating: 5 out of 5 stars
Your 38 year experienced person came today and repaired the window very efficiently. It was a pleasure to have Milgard’s good service in todays environment.
Thank you
Berkley Biddle
October 18, 2023
Donald Stocker
Average rating: 5 out of 5 stars
Nick arrived on time, made a quick assessment of the problem, and replaced the defective glass pane in about 15-20 minutes. Excellent service!!
October 18, 2023
Sandra & John Anderson
Average rating: 5 out of 5 stars
If the highest rating you have is 5 stars, the service today was more like a 10. I was very happy with the knowledge and expertise. Our problem was resolved and we are greatly appreciative. We have 4 more windows from Milgard that are being installed next week and hope the installation goes much better,
THANK YOU AGAIN
October 18, 2023
HU-201126285
Average rating: 5 out of 5 stars
Great job! They called indicating their approximate arrival. Listened to my concerns and fixed them all. The door now works like new.
October 18, 2023
Jim keffeler
Average rating: 5 out of 5 stars
Your workers were prompt, professional , courteous, knowledgeable !
Great team work, they should be commended. I said a personal thank
you but the company needs to know.
October 18, 2023
HU-887463094
Average rating: 5 out of 5 stars
Great first job was concerned with the cleanliness of his work, and give us good advice on how to protect the window before it was ready
October 18, 2023
HU-403232142
Average rating: 5 out of 5 stars
The installers are kind and do a great job They always call to let you know when to expect their arrival I really like the windows
October 18, 2023
Jim Cordes
Average rating: 4 out of 5 stars
Was done expertly and timely. However, the first tech who came to verify the issues wore little booties. the installation team did not and we had to do a thorough cleaning the bathtub after the left. Should also use booties during the work.
October 17, 2023
Pen GOodale
Average rating: 5 out of 5 stars
The technician arrived on time and did a great job efficiently. The replacement glass looks great -- as good as new!
October 17, 2023
Ray S Morad
Average rating: 5 out of 5 stars
I did not even know that my windows had lifetime warranty when I called Milgard for help with my windows, they checked my information and told me that they are under warranty. They replaced all glasses with problem as quickly as they could. Their workers showed up on time, finished the job as fast and professionally as they could, they were clean, polite and knew what they were doing. Thank you for the good job, and remining me how we were doing business 50 years ago in this country. Please keep up the good work.
October 17, 2023
John Janke
Average rating: 5 out of 5 stars
They were efficient and professional. Left the area clean. Would recommend. Millard windows if we need our windows replaced again.
October 17, 2023
HU-591847602
Average rating: 5 out of 5 stars
Punctual and professionally executed work. Great services. Thank you! One suggestion is regarding scheduling. We'd appreciate having access to check the service status, so we know when to expect the expert to arrive after submitting the request.
October 17, 2023
Our technician Bobby was right on time, courteous, professional and had the correct replacement window with him. He was here and gone in less than 15 minutes! A kitchen window of ours had the solar coating between the panes crystallize, and true to their lifetime warranty word (the window was installed some 20 years ago), Milgard replaced the window free off charge. Thank you Milgard.
October 17, 2023
Great replacement policy. Excellent service. Milgard did what it said it would do when it said it would do it. William was excellent.
October 17, 2023
second time Milgard stood behind warranty, work done quickly and professionally. The warranty process was straight forward, without hassel, nice job.
October 16, 2023
HU-225649992100
Average rating: 5 out of 5 stars
The tech that came to my house was so good and fast! He was so nice I’d give him a higher score if I could!
October 16, 2023
Thank you for the warranty on our low e windows. They consistently need to be replaced as the low e wears off and turns purple. I am grateful we still have a warranty to cover these window replacements.
October 14, 2023
Natalie Gray
Average rating: 5 out of 5 stars
Eric was lovely. He called beforehand to let us know when he'd be arriving. He was on time, and he completed the repair in literally less than 5 minutes.
He was friendly and professional.
October 14, 2023
HU-415544504
Average rating: 5 out of 5 stars
Very good service and very clean and nice
I would recommend Milgard to anyone that needs quality windows and great service
October 13, 2023
Steve Irons
Average rating: 5 out of 5 stars
My two technicians provided excellent service and know how. I was very pleased with their service. It was quick and efficient.
October 13, 2023
Service man was a gentleman and called ahead of time to let me know he was on his way. A+
October 13, 2023
HU-666373434
Average rating: 5 out of 5 stars
On time very polite answered my question finished the repair warranty fully covered Advised on some basic window care. Said goodbye. Pleasant experience
October 13, 2023
HU-568167923
Average rating: 5 out of 5 stars
Ramon was right on time, did the job efficiently and even went above and beyond- adjusting pieces that weren’t part of his repair.
Great experience…
October 13, 2023
HU-917799664
Average rating: 5 out of 5 stars
The initial contact and communication could have been more expedient and more streamlined. This was all made up for by your wonderful Ukraine service tech of 28 years Stan. He was so skilled and just a consummate professional. His affable personality was so appreciated as it was just icing on the cake, and we want him to get a pat on the back for representing you company in the most important way. He made feel you care and have pride in your product, and have the best interest of you customer top of mind. Thanks for a job well done.
October 13, 2023
HU-796556968
Average rating: 5 out of 5 stars
Super job it was completed fast and efficient and well done. They replaced a total of 9 windows Uber Milgard’s lifetime warranty.
October 12, 2023
John Casebier
Average rating: 5 out of 5 stars
Excellent service, called on time and took care of windows. Very nice service tech and did great job. Would recommend service to others!
October 12, 2023
Jim Kadane
Average rating: 5 out of 5 stars
Great warranty! Great service! Professional installers who were polite, neat, and fast. They contacted me to notify of early arrival.
October 12, 2023
Sherrie Olenik
Average rating: 5 out of 5 stars
very good job , Andy was very efficient ! Good attitude the whole time that he worked and the best part was that he left with very little mess which isn't easy when you are going in and out of the house! Thank you Milgard!
Joe and Sherrie Olenik
October 11, 2023
Richard Hollow
Average rating: 5 out of 5 stars
Hector, the man that replace our glass panels did a Great Job ! Thanks for sending him
October 11, 2023
The gentlemen arrived as scheduled and made the repairs to the doors. I was very happy with appointment.
They gave me some cleaning recommendations for the doors.
Thank you!
October 11, 2023
Lady Manx Celticzephyr
Average rating: 5 out of 5 stars
Their windows are great and service is always impeccable! Really love the wood on the inside. Wish I had all their windows in my house!
October 11, 2023
Thanks as always for the great service and warranty coverage. Much appreciated and is alway a wonderful experience
Thanks so much
October 11, 2023
Rich Kohler
Average rating: 5 out of 5 stars
The repairmen were courteous, efficient, skilled in their repair and on time. They answered any questions and did an additional window adjustment. Overall, a very positive experience.
October 11, 2023
HU-956392676
Average rating: 5 out of 5 stars
Milgard windows and doors are amazing! The quality is stellar but it doesn't stop there. Their warranty and customer service is what I believe to be the best in the business.
October 11, 2023
HU-881233192
Average rating: 5 out of 5 stars
Outstanding service and a great product. Wonder staff very professional. Fix my window in less than 1 hor. He even cleaned the new window. Thank you. Thank you.
October 10, 2023
Greg Howells
Average rating: 5 out of 5 stars
The tech was wonderful to work with. The repair was done quickly. Very good customer service.
October 10, 2023
HU-955101075
Average rating: 5 out of 5 stars
Very Satisfied- Hans & Freddie A +all work completed ………………..enter. Very efficient all clean up fast courteous answered questions
October 10, 2023
carol scurlock
Average rating: 5 out of 5 stars
On time, professional, perfect Office staff always receptive and helpful.. Wish all my windows were from milgard as then they too could get replaced as needed
October 10, 2023
Georgia Finnigan
Average rating: 5 out of 5 stars
Milgard has gotten much better at responding to customer needs. Not only on the phone but in accuracy of arrival times and other things. Keep it up.
October 10, 2023
Bruno Padilla
Average rating: 5 out of 5 stars
Showed up on time, actually a little early but called before arriving and was very professional. Plus, what a great warrantee Milgard has.
October 10, 2023
Melinda Ruddy
Average rating: 4 out of 5 stars
I was surprised that once the windows were installed they were not cleaned. There was sticky glue left on the windows. Midgard replaced windows on our second home in Palm Desert and those installers removed the sticky glue and cleaned the windows.
October 10, 2023
HU-594302959
Average rating: 4 out of 5 stars
Window came defective from the factory. Made a call (1-800 Milgard). He came out after making an appointment and fixed the window. The only reason for not giving them five full stars is the time on the telephone. Astronomically long wait lines. When you finally speak to someone, they are friendly, professional, and good at customer service.
October 9, 2023
HU-263041990
Average rating: 5 out of 5 stars
Service call was conducted with exemplary curtesy and professionalism. Very positive contact. From on line request for service to the set-vice call it was a good experience.
October 9, 2023
HU-542440267
Average rating: 5 out of 5 stars
Steve and Don were super professional!
On time. Quick.
Cleaned up after the work also.
They came out for warranty work.
Great job.
October 9, 2023
HU-27719745348
Average rating: 5 out of 5 stars
The technician was right on time. Took care of the problem and made sure everything was working before he left
October 9, 2023
Arrival time was 8:15 am- 10:15 am to replace the glass in one side of the living room window that had lost it's seal.
The gentleman arrived @ 8:13 am. Very friendly. The job was completed and he left at 8:30 am.
Very professional.
This was done under warranty of a 17 year old window.
I know of no other Company that would do that with no questions asked.
I HUGE shout out to the Milgard Company.
October 9, 2023
Don DeYoung
Average rating: 5 out of 5 stars
Your window installer was on time was careful moving through the house with the glass and did a great job installing the new window.
Thanks!!
October 6, 2023
debypierce
Average rating: 5 out of 5 stars
Thank you so much for honoring the quality of my windows. There was a little cloudiness in one and I appreciate you fixing it without any problems. The tech guy was very polite and quick. Thanks again!
October 6, 2023
Thomas Hall
Average rating: 5 out of 5 stars
We have used Milgard products for 25 years at various homes and they are outstanding. The customer service is excellent!
October 6, 2023
HU-402305528
Average rating: 5 out of 5 stars
The tech was clean polite knowledgeable and quick nice to work with
Thank you
October 5, 2023
HU-645044386
Average rating: 4 out of 5 stars
The techs did a superb job. Cleaned up after the work and were friendly. I would recommend them to perform any job as difficult as this
October 5, 2023
HU-720259587
Average rating: 5 out of 5 stars
I had a really good experience. The technician was very polite and professional. He fixed all our windows and he was very professional. I am very happy with the service he provided and very thankful.
October 5, 2023
HU-134883466
Average rating: 5 out of 5 stars
I am delighted with the great warranty, great communication, and great service when handling their window repairs on my home.
October 5, 2023
Service guy was on time. Assessed the issue, fixed it and asked me if I had any questions. Very professional
October 5, 2023
Jim Topolski
Average rating: 5 out of 5 stars
Showed up on schedule and fixed problem. Very courteous and accommodating as he had to work around the framing of our plantation shutters.
October 5, 2023
Randy Burrack
Average rating: 5 out of 5 stars
The warranty repairs were performed and our affected windows work like new again. We were away from home while the repair took place, but that worked out very nicely. The technician contacted me and I shared with him that we left a note for him regarding the windows that need his attention. He took care of the needs and sent me an email when the job was complete and confirmed he shut our garage door. The experience was handled by our technician with courtesy and professionalism. Thank you.
October 5, 2023
HU-708233782
Average rating: 4 out of 5 stars
Team came out on scheduled time, assessed the situation and determined the only issue was an older version casement crank handles. After some digging the were able to find a very close match with a metal core as opposed to old plastic one. Handles were replaced and work great. I expect this design option to have a longer lifetime! Although took some time to get necessary parts to the repair team, process was very straight forward! Happy customer
October 4, 2023
HU-808302134
Average rating: 5 out of 5 stars
Excellent work! He arrived early, very professional, he also took care of other windows which were not sliding and fixed those. We're very pleased with the service!
October 4, 2023
HU-29839364474
Average rating: 5 out of 5 stars
Very thorough and accommodating He went beyond to repair the window springs and water tested the slider
October 4, 2023
Kirt Wentz
Average rating: 5 out of 5 stars
Thank you first and foremost for having the warranty that you do. This is the second time we have had windows replaced or repaired. I would like to point out that the first replaced window was a bedroom window. This time around the stationary side of the patio sliding glass door and the top transom window over the sliding glass door are both south facing. It is so hot outside on our deck adjacent to the sliding glass door that we almost never use it in the summer.
The two men who came to do the work today were perfect gentlemen. I cannot say enough about their execution of their duties while here this morning. In fact, if I was a business owner, I would have tried to steal them away from you for my business.
These two workers are keepers and I hope you will reward them from time to time with paid vacation and a pay raise.
Sincerely, Kirt Wentz
October 3, 2023
Karen Wilkison
Average rating: 5 out of 5 stars
I was amazed! Replacing the glass in my sliding glass door took maybe 45 minutes and it’s beautiful! I had images of having my whole double door assembly taken out caulking and all. Was I wrong! Only the glass was taken out, thanks to Milgard’s smart design, and, the men had the new double-glass panels in quickly. It’s a great compliment and recommendation to Millard. People need to know how strong Milgard’s warranty is and I’m here to shout it out from the rooftops. Buy Milgard!
October 3, 2023
There were various problems with multiple windows. The problems existed for years. I never did anything about it because I thought it would be a hassle. I finally had a lot of free time and went through the tedious online process of reporting the issues. Eventually the appointment was scheduled. I wish I had done it years ago. It was so easy and painless and quick. It's like I just got new windows. I never really thought any company would honor a lifetime warranty but they did and I am very grateful.
October 3, 2023
HU-95309443
Average rating: 5 out of 5 stars
Milgard is the best company for product and customer service! They stand by their lifetime warranty! I just had a bedroom window replaced after 20 years for absolutely no cost to me and Grant was so friendly and did a great job!
October 3, 2023
Bruce Hale
Average rating: 5 out of 5 stars
I was pleased that Justin came out again to adjust the window. I am optimistic that this adjustment will suffice. He also had some helpful suggestions.
October 3, 2023
The quality of Milgard Windows speaks for itself,!but the quality of Milgard Windows customer service goes above and beyond. We bought these windows over 20 years ago so of course over the years there are bound to be times when a window or two is going to need servicing. Every single time we have needed them, Milgard has faithfully and dutifully been there to take care of us thanks to the lifetime guarantee that comes with the Milgard Windows. Every single time the promise has been kept. I fully recommend Milgard Windows to anyone that is looking to have their windows replaced.
Thanks Milgard!
October 2, 2023
HU-339128737
Average rating: 5 out of 5 stars
Service was great. Tech was quick, courteous and did a fantastic job. So glad I installed Milhaud windows.
Recommend to others
October 2, 2023
HU-358914922
Average rating: 5 out of 5 stars
Arrived on time. Representative repaired window quickly.
Provided some suggestions for homeowner to maintain ease of operating windows maintenance.
Excellent warr.
October 2, 2023
Quick response to request for service. Service scheduled on ourschedule. Techs were friendly and efficient. They explained the situation and what was causing the concern. They also helped us by explaining ongoing maintenance we could do to ensure our windows would continue to work as expected
October 2, 2023Last modified:October 22, 2023
Jack and Tina Haugland
Average rating: 5 out of 5 stars
They were very Personable and professional. Worked hard, and quickly got the job done, then cleaned cleaned up. very nice job, and they seemed to enjoy their job.
September 29, 2023
domsimonian
Average rating: 5 out of 5 stars
We had Milgard Tuscany windows installed in 2014. The windows are quality construction although a few have failed over the years (once from a bird hitting it). The company always is quick to send out a replacement window under the lifetime warranty, The Milgard window repair people have always been courteous and professional. They show up at the promised time and do an excellent job .
September 29, 2023
HU-68095397
Average rating: 5 out of 5 stars
The service I received was paramount !!! Andy Koopman and Alex were outstanding. Capable, efficient and deliver top quality service. They replaced several windows and far beyond. At risk of being stung, they went as far as killing a couple of wasp nests ! That’s pretty amazing in my book !!!
Their level of commitment is what sells me on Milgard windows.
September 29, 2023
HU-484803961
Average rating: 5 out of 5 stars
Dell was one of the nicest man I ever met. Always smiling. Took care of the problem and left still smiling
September 29, 2023
HU-332159963
Average rating: 5 out of 5 stars
Technician was professional and efficient. Work was completed in less time than expected. All work was excellent. It was a pleasure dealing with a professional.
September 28, 2023
MichaelSchuur
Average rating: 5 out of 5 stars
Service tech from clear solutions on big island of hawaii did excellent job. Windows were shipped in reasonable time and you stood behind your warranty. Thank you
September 28, 2023
John Butler
Average rating: 5 out of 5 stars
We had all the windows and sliding glass doors replaced 16 years ago. One slider was having difficulty so I requested new rollers to be sent out that I would replace myself. Well, that was not an easy job for this old man so I requested some help. While it did take 3 months for this appointment to take place, They were in and out in 30 minutes and I had my old slider working like brand new! NO CHARGE!
Any future needs for windows will be Milgard for sure!
September 28, 2023
Kermit Simms
Average rating: 5 out of 5 stars
The service professional was knowledgeable & provided excellent instruction & advice regarding the handling of our windows. As he made the maneuvers to deal with my window problem, he took time to explain what the issue was and provided information to aide us in any future problems. We were fully satisfied when he left. He made sure to let us know that our windows had a lifetime warranty and to call Millard if we had any problems in the future. Thanks.
September 28, 2023
HU-11347290
Average rating: 5 out of 5 stars
Excellent job, fast, efficient! Perfect service! Arrived on time and it was a quick install. Highly recommended.
September 28, 2023
All the windows were built perfectly as to the design I wanted. I can totally feel the difference with the new windows being energy efficient, the heat doesn't penetrate through the windows into the house.
I HIGHLY recommend having each window built with the Sound Reduction!!!! It makes a HUGE difference in not hearing the sounds of cars driving by, neighbors music playing, I even can't hear the rain pounding down on my Patio Cover, which I could with my old windows.
Windows look Fantastic and work flawlessly! I would recommend Milgard windows to anyone looking to replace their old ones.
September 28, 2023
The glass for the sliding glass door was replaced quickly, the crew was very efficient. The Milgard crew went the extra mile and checked all the sliding glass doors, lubed them, and adjusted the screen doors.
September 27, 2023
Gerry Travers
Average rating: 3 out of 5 stars
Gret experience. They replaced 6 skylights in about n hour. They called ahead of time and kept me posted exactly when they would arrive. They explained the job to me in layman's terms and were in and out as promised.
September 27, 2023
HU-725902230
Average rating: 5 out of 5 stars
Excellent service. Completed four windows in minutes. Like new. Thank you.
Only issue is that it was hard to schedule. That process could be a little easier. We love our windows again.
September 27, 2023
HU-618100336
Average rating: 5 out of 5 stars
Lupe was great. He was very professional and knowledgeable. He call me to let me know when would be there and he was on time.
September 27, 2023
HU-794644177
Average rating: 4 out of 5 stars
Service technician was great! Very efficient in his work and kept the work area clean. ⭐️⭐️⭐️⭐️⭐️ Your call center was problematic. No call was received after I submitting the warranty work request so I called back seven weeks later. I was told they had called, but if so, they did NOT leave a message. What should have taken a couple of weeks took a couple of months. ⭐️
September 27, 2023
HU-697867810
Average rating: 5 out of 5 stars
Excellent service by Victor. Very professional in every way. Replacement windows look like new. He was on time and performed the job expertly
September 27, 2023
HU-337212054
Average rating: 5 out of 5 stars
Excellent job! They’re so fast! I was watching them install the new vaulted windows and they both worked really efficiently, will definitely contract Milgard again for new windows, excellent service and responds fast when I inquired on replacing my windows that had a lifetime warranty on them.
September 27, 2023
Irene Hilgers
Average rating: 5 out of 5 stars
Fixed problem in under 5 minutes. Extremely pleasant person.
The issue was a quick fix. Happy that Milgard is so responsive with any problems I have with my windows!
September 27, 2023
Technician showed up on time and fixed the two windows as promised all under the lifetime warranty. Excellent service. Highly recommend Milgard windows!
September 27, 2023
HU-777152997
Average rating: 5 out of 5 stars
The technicians who replaced my windows were professional, friendly, neat and fast and arrived on time. The replacement windows were even clean! From phone service to technicians all around a great job!
September 26, 2023
Excellent service. Surprisingly fast. Should have had these windows under warranty replaced 8 years ago. I was a great warranty.
September 26, 2023
HU-988261523
Average rating: 4 out of 5 stars
Very good communication with both the company staff and technician. The only reason I didn’t give 5 stars is the two new replacement windows were quite dirty. I would have been happy to wash them before installation since they are in a two story house and very difficult to access. My husband was able to remove the windows on both so they could be washed, but one screen was too tight. We will hope Mother Nature will wash the exterior soon.
September 26, 2023
Kathy Clemens
Average rating: 5 out of 5 stars
I cannot imagine better service from a company. When you call with a problem, they make an appointment and come and fix it. Done.
September 26, 2023
HU-324749931
Average rating: 5 out of 5 stars
Great service. The guys were very professional and did a wonderful job. I’ll always use milgard, for any construction project.
September 26, 2023
The Milgard people were wonderful. They were respectful of our home and the grounds. They were professional and knew what they were doing and now we have fabulous new windows!
September 26, 2023
HU-846707101
Average rating: 4 out of 5 stars
It took far too long to get a service appointment. Great windows. Great repair people. Very weak customer response time.
No one likes talking to machines or needing to go the website to get an appointment.
I just want to call, get a real human, and make an appointment for service. They had to come out twice since the first service call person never received a clear message about what was needed because I never spoke to a human.
September 25, 2023
We Love our Windows and especially want to thank Bill (Salesman Window Guys) the Installation staff for their attention to detail. I would highly recommend Milgard Windows and Doors, the quality is superb! I did not know what to expect but what I can say is we got great quality windows and more than I expected. I would highly recommend Milgard Windows and Doors.
September 25, 2023
HU-383033195
Average rating: 5 out of 5 stars
He was very nice went over windows with me was well versed on explaining haze in glass would recommend Millard windows
September 25, 2023
Tom Shaw
Average rating: 5 out of 5 stars
Bobby was great, did the job that needed to be done, cleaned up afterword and we are very satisfied.
September 25, 2023
Great warranty service, completed on time and efficient! Can highly recommend Milgard for windows, high quality! Thank you very much!
September 25, 2023
Over a year ago we invested in a large window replacement project for our home; 26 windows in total, many of them quite large. We opted for Milgard windows because we wanted a higher quality vinyl window in black with decent hardware on it, we went with the Trinsic series. During the quote process the cost of our windows were increased twice for a total ~15%, but we decided to continue with the project. We had a good installer with plenty of experience. Warranty issues became evident right away; in total we had 5 of the 26 windows require a replacement of glass due to scratches, 3 of the windows had cracked frames and one large slider was warped and would not close properly. In addition, ~30% of the screens required repairing and two were missing from the order. Most of the windows had/have white PVC shavings in the sliders, which I’m still cleaning out. It took my installer over 5 months to get a reply from Milgard on warranty issues, and it even required a trip up to Milgard in Tacoma WA to get some attention. We have had a total of 3 service calls from Milgard and probably 8-10 visits from my installer’s crew to remedy the issues with the windows. The last one being just a couple of weeks ago to fuse a cracked frame that was not covered under warranty by Milgard because too much time had elapsed from the original order and us reporting the cracked frame. This was the single greatest investment we made in our home since purchasing it and utterly disappointing for the money we spent. We held off replacing all the windows in the home and the unfortunate part is that if we decide to replace the remaining windows we’re somewhat stuck with Milgard. The whole process has been time consuming and frustrating. We had heard that Milgard was a quality company with a quality product, I cannot agree with this.
September 24, 2023
HU-293809929
Average rating: 5 out of 5 stars
You guy was awesome, so fast and very nice and respectful. He fixed my windows very fast , explained everything to me before he did the work.
September 22, 2023
HU-979520067
Average rating: 5 out of 5 stars
Nick was incredible. That was the service technician that showed up at my house. He took one look at everything, extracted out the four defective windows and replaced them with four new windows. He was done in 20, maybe 30 minutes. Very friendly. He talked but kept working the whole time. Customer service at Milgard is outstanding!!
September 22, 2023
eileen chelgren
Average rating: 5 out of 5 stars
Very professional and courteous. Looked at and advised on another window that had issues. Always happy with Milgard.
September 22, 2023
HU-812996851
Average rating: 5 out of 5 stars
On time. Fast and efficient. Glad we bought Milgard. In and out without any complications. Would recommend the. Even removed shoes to go in house.
September 22, 2023
Doug Stevens
Average rating: 5 out of 5 stars
Clean, pleasant and efficient. 5 panes replaced. 2 were skylights. Reuben has been here before and is to be commended.
September 22, 2023
Michael Ayzin
Average rating: 5 out of 5 stars
We had a disengaged arm on the window after 20 years....Tech came and the problem in a couple of minutes and everything works greet! Thanks!
September 22, 2023
Melvyn Michaelian
Average rating: 5 out of 5 stars
The technician installed the window quickly; was very professional and did a great job. I highly recommend Milgard Windows. They back their product and are customer friendly.
September 21, 2023
HU-703378561
Average rating: 5 out of 5 stars
I needed a replacement screen for a sliding door. The original new screen had a defect because of a missing wheel. The screen was replaced and the installation was quick and easy.
September 21, 2023
Andrew Jung
Average rating: 5 out of 5 stars
The Milgard technician knew exactly what to do to fix the fogged window. It took very little time to complete the job. He was friendly and courteous.
September 21, 2023
HU-892710222
Average rating: 5 out of 5 stars
Grant arrived on time and he was professional, and friendly. I have used Newman Window Replacement on my house as well as my mom’s house.
September 21, 2023
German Leyva
Average rating: 5 out of 5 stars
The installers were very friendly and work very fast. My only disappointment was that they did not have all the windows on the truck that they were supposed to replace.
September 21, 2023
Ryan Kale
Average rating: 5 out of 5 stars
Excellent service and warranty! I would definitely recommend Milgard to my friends and family! The install went quick and they even cleaned up when they were done
September 21, 2023
Richard P.
Average rating: 5 out of 5 stars
Milgard, Thank you for your quality windows and service. I have Milgard windows I installed in my house and very pleased with them.
September 21, 2023
Patricia Leach
Average rating: 5 out of 5 stars
I'm not good with names but Jason or Justin was very professional.
Arrived on time and quickly made the corrections need.
His patience and respect for my home was outstanding.
September 21, 2023
Crystal Jones
Average rating: 5 out of 5 stars
Felix was efficient, pleasant and early which was appreciated. He also gave us some tips on how to clean the windows without smearing.
September 21, 2023
Good experience overall except the timing. I had to call customer service the morning of my appointment as I wasn’t given a time “window” so I had no idea when the repair person would show up. I asked the customer service person to make a note in my ticket to have the repair person call me 30 minutes prior to arrival as I had to travel to my property location. I got a call after the repair person had been at the location 20 minutes and I asked him to stay since I needed to drive there. Thank goodness he did and he was great about repairing my window.
September 21, 2023
HU-8443087
Average rating: 5 out of 5 stars
I really satisfied with the service you provided in the recent service recuest I put to come and fixed the window thank you
September 21, 2023
Thank you for replacing our window. The new one looks amazing! We appreciate you coming and doing this for us.
September 21, 2023
Karen Thomas
Average rating: 5 out of 5 stars
Windows warranty replacement smooth easy process. Tech was very professional and efficient. Will continue recommend to family and friends
September 20, 2023
Sue Newman
Average rating: 5 out of 5 stars
Great service man! Great service! I’m so happy I bought Millard windows. I recommend them to all my friends.
I wouldn’t buy anything but them.
September 20, 2023
Chris Codington
Average rating: 5 out of 5 stars
Bobby was great. He was helpful, courteous and knowledgeable.....a perfect combo. He quickly diagnosed the problem and provided a solution.
September 20, 2023
Daniel Morehouse
Average rating: 5 out of 5 stars
Our Milgard window repairman gave excellent service in every way. He arrived on time, inspected our windows thoroughly and replaced the ones that had failed. Thank you for your superior service!
September 20, 2023
Milgard was fantastic! Thank you! Fixed my windows and had everything completed quickly. Called on the way and was very courteous.
September 20, 2023
HU-353033120
Average rating: 4 out of 5 stars
They did a great job. They were on time and very respectful of our home. We were very pleased.
September 20, 2023
Stephanie Aguilar
Average rating: 5 out of 5 stars
Every time my windows fog up or break Milgard replaces the glass and fixes the issues. I've been very happy with my experience with Milgard. Our technician was awesome.
September 20, 2023Last modified:September 20, 2023
The Milgard repair person who came to our home today was on time, courteous, clean, and professional. It was nice to see a worker hustle without being careless about the job or our furniture.
September 20, 2023
Dan Stuart
Average rating: 5 out of 5 stars
Representative has serviced our window needs multiple times and has been nothing but pleasant and efficient. System of e-mails, phone calls make it easy to stay on track with the upcoming appointment and planned arrival time.
September 20, 2023
Jana Willcoxon
Average rating: 5 out of 5 stars
The team was professional and I felt confident they knew what they were doing. They did a terrific job.
September 20, 2023
HU-171433631
Average rating: 5 out of 5 stars
The two crew members were prompt and efficient. The crew was very courteous and helpful and provided tips on how to maintain our doors.
September 19, 2023
Brian potter
Average rating: 5 out of 5 stars
Repairman came on time and was very professional, he explained exactly what the problem was, went to work and was finished in 20 min. Great customer support!
September 19, 2023
HU-542749567
Average rating: 5 out of 5 stars
Great and FAST. Thanks for the return visit. Would of been helpful if return date notification was earlier. Luckily we were home today.
September 19, 2023
HU-665128411
Average rating: 5 out of 5 stars
Quick, professional replacement. He showed me how to operate and service my windows as well. Thank you. I love my windows.
September 19, 2023
HU-625172168
Average rating: 5 out of 5 stars
Love the look, design and functionality of our Millard windows. Had a few issues with the weather stripping on a few windows. Getting warranty service has been super easy and the service technician has been so polite and courteous!
September 19, 2023
Irwindale Windows Company
Average rating: 5 out of 5 stars
He checked thoroughly and told us the problem even though he didn't fix it. It was an installation issue he said.
September 18, 2023
The installer was GREAT. The 3 week wait for my replacement window was a little long, but understandable. Service was very good.
September 18, 2023
HU-807570111
Average rating: 5 out of 5 stars
Fast, efficient, friendly, on time. Gave us some tips on window cleaning, what to use and not use . Thank You.
September 18, 2023
Awesome! Was a great experience- thanks Milgard for the great customer experience! Appreciated Thx a lot was awesome Thx
September 18, 2023
HU-648498336
Average rating: 5 out of 5 stars
The tech showed up on time and brought the sections of the window with him to replace … I thought he was just going to see what was wrong… he was great
September 18, 2023
HU-775478872
Average rating: 5 out of 5 stars
I have had my windows for 25 they still look as good as the day they put them in, also I had a problem with one of them that the gas came out, called & they replaced it with no problem
September 18, 2023
Very professional. Unfortunately, they were not permitted to check other windows for seal failures. After they left, I think I discovered another problem that will need to be addressed.
September 18, 2023
HU-512852855
Average rating: 5 out of 5 stars
Great service
Very happy with my purchase of Milgard windows
Through Home Depot. Service was excellent from initial purchase to delivery and warranty item on one window.
September 18, 2023
HU-360364430
Average rating: 5 out of 5 stars
Excellent service behind product that was at least 15 years old, although the appointment took several weeks of waiting.
September 18, 2023
Thank You Very Much for a Very Good Warrantee *
September 18, 2023
Technician arrived on time. Repair was done in very short period of time. Scheduling was easy to do.
September 18, 2023
Jack Kennedy
Average rating: 5 out of 5 stars
Replaced windows and used a vacuum this time to clean up. No broken glass like the last visit. Gave some hints to try to get double patio doors to not leak on floors from water in tracks.
September 17, 2023
Marsh Mellow
Average rating: 5 out of 5 stars
Milgard and all of their staff are great! They were very responsive and informative. They went out of their way to ensure I was taken care of and happy with their work.
September 17, 2023
HU-790282411
Average rating: 5 out of 5 stars
Very pleasant representatives. Timely, arrived within time window provided, & completed the replacement of two picture windows in 22 minutes.
September 16, 2023
HU-770200005
Average rating: 4 out of 5 stars
All things considered, waiting for schedule availability was the most difficult result required. All service techs I've met with my manufacturer warranty of Milgard , Fantastic Professional and Supportive. Glad I have the warranty for my home. Top Notch Associates
Patience is Free, Don't Waste the Energy with Frustration. All said and done. The Ðesign of the Product wasn't incorrect or altered by debris. That's Great News. Many Thanks to Milgard Associate's
Paul
September 16, 2023
Not impressed with the quality of the product from Milgard. But so far we have had 3 service appointments to fix the issues with the sliding doors. And one appointment to resale some fixed window panels. The repair guys were prompt, knew their job, and polite. Just about all you could ask for from a company these days. Kudos to the warranty dept.
September 16, 2023
They were very professional, expeditious and very courteous.
Answered all of our questions and concerns. They cleaned up after themselves. Left the place spotless.
September 15, 2023
HU-915781069
Average rating: 4 out of 5 stars
We bought 3 windows and a sliding glass door for an addition to our ADU and all required minor adjustments to operate smoothly. The company made an appointment and sent a specialist to make the repairs, which were completed quickly. We are more than satisfied with the Milgard windows and door.
September 15, 2023
HU-693035150
Average rating: 5 out of 5 stars
Beer well done by very efficient craftsman. On time and courteous. Very satisfied. Would recommend Millard to anyone. New glass is spotless and well fitted.
September 15, 2023
Tech was professional, personable, and extremely competent. He replaced springs in three windows. One had been completely inoperable and the other two were so difficult to open and close I could hardly work them. Now they are all perfect!
September 15, 2023
Very helpful and was able to get the door to close better. He wore a mask for me as I have a suppressed immune system. Thank you.
September 15, 2023
Laura Mann
Average rating: 5 out of 5 stars
Steve was efficient, personable and professional. He was even early - when does that happen ? Steve had come out to install a exterior locking system on our new slider patio door. He was in and out under an hour.
September 15, 2023
Matt Rodriguez
Average rating: 5 out of 5 stars
Service technician called showed up early which was excellent very professional kind, did the job quickly and neatly . What a great experience. Thank you Milgard.
September 15, 2023
Bob Goodman
Average rating: 5 out of 5 stars
Adjustments were made to previously installed Screen and Patio Slider Doors and Windows. Technician was prompt and courteous and answered any questions.
September 15, 2023
ron prosser
Average rating: 4 out of 5 stars
Good Product. We had a problem with moisture getting into the inner section of the window. They came out and replaced the 2 windows. They did a good job at that and the worker was polite and professional. The issues we had were 1. It's tough to get as hold of these people. 2. The directions and process for making the claim are frustrating. 3. Once we did all of that, it took two months to get on the schedule for maintenance guy out here to replace the windows.
September 15, 2023
HU-626807028
Average rating: 5 out of 5 stars
Our technician who came out was great! He fixed the window fast and then took some extra time to show me how to maintain my windows and slider by cleaning tracks and applying silicone spray. Then he was also able to answer questions I had about some other windows. Good job Milgard team!
September 15, 2023
Barney Dresman
Average rating: 4 out of 5 stars
Service tech was great. Problem was quickly resolved.
Window was the wrong size (1/4" too tall) which made installation a challenge.
Communication was poor. They set up appointments without letting me know.
I had to get updates via my dealer which wasted time for both of us
September 15, 2023
Donald Bottoms
Average rating: 5 out of 5 stars
Milgard service personnel are the best part of doing business with Milgard. The product is "OK", but the personnel who service it are experienced, prompt, communicative and polite.
September 14, 2023
They replaced 3 windows in a short amount of time. Great to work with and would recommend them to anyone.
September 14, 2023
HU-352294285
Average rating: 5 out of 5 stars
Mark Anderson replaced 2 windows in our house on a different scheduled dates. We’re very pleased and satisfied of his work. He is professional, on time, clean and excellent customer service. One of the screen windows is missing the “pull tabs” and he fixed it for us. Thank you Mark!
September 14, 2023
Roy Arbini
Average rating: 5 out of 5 stars
The Service person was professional and did the job in a timely manner. The window he installed is all I could ask for.
September 14, 2023
HU-68790634
Average rating: 5 out of 5 stars
The installer was friendly, polite and professional. He got the replacement done quickly. I appreciated that Milgard had good records, was able to pull up my service info, and honored the lifetime warrantee.
September 14, 2023
HU-826636776
Average rating: 5 out of 5 stars
My new windows look really great. A lot better then the fogged ones. Very satisfied with customer service and Bobby my installer.
September 14, 2023
This is the third instance where we've had Milgard come out to replace or repair our windows, which were initially installed in 2004 during a complete rebuild (scraped to the slab and build a whole new house). Every window and sliding glass door in the house is Milgard. In our first warranty claim, we had 3 fogged dual pane windows. The second call-out was for a broken counterweight on a double-hung window, Today, we had 7 fogged windows that had accumulated over the last few years replaced. Thankfully, none of our four Milgard dual pane sliding glass doors have needed replacement (they were all custom-made tall doors, as our house has 9-foot ceilings).
We are generally very satisfied with our Milgard windows and sliding glass doors. They have made it to the 20-year mark with excellent performance. They provide great heat, cold, and sound insulation. We are extremely satisfied with the lifetime warranty for original purchasers. Based on the above, you can tell we've made good use of that generous warranty. Each time Milgard service reps have come out to our residence (including today's visit on 9-13-23), we've been impressed with the fact that Milgard service reps arrive on-time, they are courteous, friendly, knowledgeable, and accomplish the work quickly and expertly. If I ever build another house, I will definitely go with Milgard. However, I expect to spend the rest of my days in this house, so Milgard may be on the hook for more warranty work in another 20 years from now (if I make it that far, LOL).
September 13, 2023Last modified:September 13, 2023
Outstanding customer service, on-time, and excellent work detail! Thank you very much for replacing an old window today. Everything done right as expected!
September 13, 2023
HU-563875069
Average rating: 5 out of 5 stars
Milgard from sale of product, installation, to warranty service has been exemplary. Doug Lopez presented us with a new large living room window and bedroom sliding door. Installed it very efficiently. All our windows are now Milgard. We have recommended to all our friends.
September 13, 2023
Repair person came and fixed my window that wasn't opening/closing. Also checked other windows for same problem that may develop similar issues later.
September 13, 2023
HU-370792886
Average rating: 5 out of 5 stars
he arrived on time and completed in 15 minutes! thank you for the great service! highly recommend Milgard windows and doors.
September 13, 2023
HU-381509923
Average rating: 5 out of 5 stars
Very nice men professionally installed a new glass in my patio door today. Thank you so much.
September 13, 2023
HU-971467510
Average rating: 5 out of 5 stars
Professional well trained techs that were very nice. They did the job fast with no problems. Thanked me for choosing Milgard and left
September 13, 2023
gclifford35
Average rating: 5 out of 5 stars
The technician is an awesome representative. This visit turned a bad experience into a good one. I will never buy another brand of window. Thank you.
September 13, 2023
mark thompson
Average rating: 5 out of 5 stars
Alex from Boise was great, fast, courteous, on time, explained evertyhing, etc etc etc
thank you for standing behind your product
September 13, 2023
C Arvilla
Average rating: 5 out of 5 stars
I had Milgard installed in early 2000. They are always pleasant clean and thorough whenever I've had to call them for warranty work.
September 13, 2023
shereen624
Average rating: 5 out of 5 stars
Very quick and efficient! They came and we're done installing our sliding glass door in about 10 minutes. It's gorgeous
September 13, 2023
David Delestine
Average rating: 5 out of 5 stars
The representative was prompt and easy to work with. I showed him the windows that needed attention and he went to work.
September 13, 2023
HU-638453686
Average rating: 5 out of 5 stars
I’ve had my Milgard windows for 15 years. 3 needed to be replaced. Your technician arrived on time and within an hour he had replaced all 3 windows and was gone. Except for my beautiful new windows you would never have know he was here! Thank goodness for your lifetime warranty!
September 12, 2023
HU-806044895
Average rating: 5 out of 5 stars
On time, excellent results. Very professional. (Iam sorry but what I wrote is representative of the quality of workmanship by your employer.). Thanks to your technical for such high standards.
September 12, 2023
HU-28488496
Average rating: 5 out of 5 stars
We had this Milgard front window for more than 10 years but last year I noticed the glass is foggy no matter how I cleaned it. I called customer service and they said they can replace the glass which they did today. The installer noticed some scratches on the glass so he put in another order and will come back again with a new piece of glass.
Great customer service. Make sure you keep all your warranty and sales receipt.
September 12, 2023
HU-64191393
Average rating: 5 out of 5 stars
All went well. Two small windows were replaced in 20 minutes or less. Only issue was we did not receive a call "2 days beforehand" to give us the 2 hour window of when the service tech would be arriving.
September 12, 2023
HU-127926223
Average rating: 5 out of 5 stars
Pleased with how it was all handled. Professional in replacing the window while under warranty. Pleasure to work with.
September 11, 2023
janet mailey
Average rating: 5 out of 5 stars
My service tech arrived within the set 'window' of time. Altho cordial and personable, he promptly started his work. It was a small job so it did not take any time at all to complete. Came w/ appropriate tools & skills. No muss, no fuss.
September 11, 2023
Patricia Sica
Average rating: 5 out of 5 stars
The 2 technicians arrived on time, the work was well done, they cleaned work area when they were finished, and they were pleasant and cheerful.
Thank you :-)
September 11, 2023
HU-506560085
Average rating: 5 out of 5 stars
Wonderful quality.
Warranty is bare none .
Customer service is amazing these are the only doors and windows I will ever buy
September 11, 2023
Ming Cheng
Average rating: 5 out of 5 stars
Thanks for the good and efficient services. Your service team are the best I have ever meet, I am very satisfy the warranty service.
September 10, 2023
Steve Salwitz
Average rating: 5 out of 5 stars
It took quite a bit of time to get the replacement windows. Now that they are in, I'm very happy with the results. Thank you Milgard!!
September 8, 2023
HU-319503861
Average rating: 3 out of 5 stars
Install was very good!
Did not clean up interior mess from taking windows out.
Other than the above listed issue, we are happy!
September 8, 2023
Arrived on time as scheduled, removed shoes before entering house (without being asked), replaced the failed window in about twenty minutes, and was on his way to his next appointment. We love Milgard, and always recommend Milgard to everyone we know who are getting new windows. Thank you!
September 8, 2023
HU-54317233
Average rating: 5 out of 5 stars
There was a minor imperfection on my newly installed Milgard windows, which I wanted the manufacturer to address.Their technician showed up promptly on time and within 30 minutes the issue was resolved on all 13 windows.I was very impressed when he grabbed the right tools outside without even seeing the problem first.As a tradesman myself I admire people who have that kind of experience.Thank you Milgard for hiring the right people.
September 7, 2023
Milgard. After 23 years a large picture window started to mildew. Milgard asked me for measurements as well as accessibility from outside which luckily was no problem, making replacement amazingly quick and easy.
Milgard assigned me a date two months out, followed by a confirmation with "two hour window" sent two working days before appointment. (I think I could only reply yes or no to the appointment; if no, I think I would go back in line to await another appointment. Homeowner accommodates scheduler.)
Contractor texted 20 minutes before appointment as to whether he could come early, which was fine. He completed removal of 5' x 4' faulty vinyl window and replaced with new one, including vinyl trims inside and outside within 20 minutes. He was prepared with right tools, knowhow and Milgard's window prepared to specs. My husband and I were impressed with contractor and Milgard's Lifetime warranty to original owner.
September 7, 2023
Michael Lea
Average rating: 5 out of 5 stars
Two windows were cloudy. It was a Fast and easy window replacement. We had good communications with the warranty replacement call number
September 7, 2023
HU-943591802
Average rating: 5 out of 5 stars
Steven was personable, professional and efficient.
He was on time and gave adequate notice prior to arrival.
The defective windows were removed and new ones installed. Thank you
September 7, 2023
Robert Welt
Average rating: 5 out of 5 stars
The on site crew did a great job. They were respectful, knowledgeable and professional in their interaction with me and in the execution of the work. They knew what to do and proceeded as if they had done it 100 times (which they probably had). The only negative point was the service setup. It took more than 2 months between my first contact with Milgard and when the service crew arrived. Further, calling Milgard on the phone always required at least a 30 min hold - most of the time it was more like 75 min.
September 6, 2023
Lezlie Trujillo Interior Design
Average rating: 5 out of 5 stars
Loved the Victor called me with a heads up about 15 minutes before his arrival. He also did a great job explaining to me some easy
maintenance tips.
September 6, 2023
A great warranty window replacement with Jedd. He did an excellent job! The warranty process is very easy to set up online.
September 6, 2023
The service technician was very prompt, courteous, replaced the windows in question, cleaned up AND went above and beyond the original service issues by fixing another window for us!
We were very impressed!!! Would definitely recommend Milgard!
September 6, 2023
Don and Carolyn Sevier
Average rating: 5 out of 5 stars
After fifteen years, one of our Milgard windows had a seal that allowed the gas to escape, making the window hazy. From making an online appointment to replace the window, to the scheduled appointment and installation, everything went without incident. The installer, Erik Tovar Martin, arrived and went immediately to work, replacing the glass with expert precision. He never hesitated once. It was obvious that his years of experience were indicative of Milgard's high performance level. I commend Milgard and the work of their employees, from office representatives to the installers. My wife and I have never regretted our decision to go with this quality product.
September 6, 2023
David R Ariotti
Average rating: 5 out of 5 stars
On time, professional, and efficient. Can't ask for more than that. Highly recommend Milgard windows to anyone replacing or new construction.
September 5, 2023
HU-808740195
Average rating: 5 out of 5 stars
Tom was on time and very professional. He completed the job timely and cleaned up after. I would recommend him again.
September 5, 2023
HU-750449006
Average rating: 5 out of 5 stars
Broken window replacement.
In and out in 20 minutes and not even afraid of my barking watch dog.
No mess to clean up.
September 5, 2023
Gerald Howell
Average rating: 5 out of 5 stars
We were having problems with a few of our windows, we started the process of getting them fixed on the company warranty and had some issues about if we were the original owners, after that was taken care of Millard did everything that the warranty said they would. The two technicians that they sent were great to work with and was really a joy to have in our home. The windows were replaced and there was no cleanup after they left. I would recommend Milgard windows to others.
September 5, 2023
HU-137419440
Average rating: 5 out of 5 stars
Milgard stands behind their windows and provides excellent lifetime warranty service. Maintenance service workers are craftsmen who perform excellent quality work. Our repaired windows look like new!
September 5, 2023
HU-861163093
Average rating: 5 out of 5 stars
Our windows are not only beautiful, they function perfectly and are quite solid. It feels like they’re very well made. We have had these windows for about 13 years and the company stands behind them. Today I needed a repair. The service technician was friendly, professional and quick with the repair.
September 5, 2023
HU-537070126
Average rating: 5 out of 5 stars
Hector was very friendly and took the time to explain issues and how to adjust the doors in case future issues arrive.
September 4, 2023
Michael Burr
Average rating: 4 out of 5 stars
Timely and professional but I don’t care for this request where I’m told it needs to be at least 20 words.
September 2, 2023
HU-345792001
Average rating: 5 out of 5 stars
Excellent company that stands behind their products with great customer service. Window replacements are scheduled with good communication and product is installed by caring professionals.
September 1, 2023
Cliff Durant
Average rating: 5 out of 5 stars
He was 1 hour early, friendly, professional, had all the right tools and definitely knew what he was doing. I am very pleased with the Milgard window. I highly recommend them
September 1, 2023
HU-341285179
Average rating: 4 out of 5 stars
I would have rated them 5 stars except it takes about 2 months for an appointment for warranty work.
September 1, 2023
robert nicholson
Average rating: 5 out of 5 stars
Professionally done, service man on time and completed task in a professional and competent manner replacing two fogged kitchen windows
September 1, 2023
HU-893174482
Average rating: 4 out of 5 stars
It took over a year to get our window replaced, lots of miscommunication. They were scheduled to show up between 10:15 and 12:15, but showed up closer to 1:00. Once they arrived, the replacement took about 5 minutes and the window looks great!
August 31, 2023
HU-984340950
Average rating: 5 out of 5 stars
Juan was excellent. He fix the window problem and also fix the door that I was having issues with. He was on time and worked fast.
August 31, 2023
VICTOR is GREAT !
Knows his Trade; Polite; Responsive !
as as as as as as as as as as as as
August 31, 2023
He came out for our screen doors. When asked why windows were sticky he said probably just needed lubrication and was nice enough to do that for us.
We had also asked about a door handle that has a defect in the metal. He said it was damaged and to talk to the contractor. This seemed weird to me a they are under warranty and the part needs to be replaced. I feel like I will just be going in circles trying to figure out who has to take care of it.
August 31, 2023
HU-564069926
Average rating: 5 out of 5 stars
I appreciated how promptly the service person arrived. He was also thorough in his work and let me know what issues existed and what needed to be resolved even though these were not things that he could do. It would be nice if the service person could recommend someone who could help out and do the actual work to rectify the situation.
August 31, 2023
Repair done quickly and efficiently. Replace all damaged components. Door operates like new. Very pleased by work, Milgard stands by their products.
August 31, 2023
HU-802463400
Average rating: 5 out of 5 stars
The workers arrived reasonably on time, given our rural location. We walked through the house to confirm the location of windows and doors that needed service. They were efficient and the outcome was excellent.
August 31, 2023
Barbara Schwartz
Average rating: 5 out of 5 stars
Damaged windows replaced, look beautiful. Took 2 visits by the Millard service providers, both technicians were efficient and professional.
August 29, 2023
Ann Napton
Average rating: 5 out of 5 stars
They came quickly and replaced the rollers on my sliding glass patio door. Very efficient. It didn’t take the very long to do it.
August 28, 2023
HU-297947802
Average rating: 5 out of 5 stars
The pro was on time and his work was excellent. He did a very good job of replacing our windows.
August 28, 2023
Brian Bush
Average rating: 5 out of 5 stars
enjoyed watching your installer replace the defected glass pane's. He really new what he was doing. I would recomend to have them do what he did foe us.
August 25, 2023
Brent is an excellent installer and did a very professional job for us when replacing 4 defective awning windows in our home.
August 24, 2023
HU-1656531013
Average rating: 3 out of 5 stars
Old windows were well engineered and made. The new ones (2018) are neither. Lock mechanism is very low budget.
August 24, 2023
John Camello
Average rating: 5 out of 5 stars
He was very professional, courteous and got the job done quickly.
He called me 10-15 minutes ahead to let me know he was on his way.
5 Stars!!
August 23, 2023
HU-792840848
Average rating: 5 out of 5 stars
Men were very efficient and did the job quickly. Love Milgard Windows and the warranty is great. Window looks great
August 23, 2023
Gail Bergeron
Average rating: 5 out of 5 stars
Milgard stands behind their product. Just had Jason come to replace a couple of windows and he is Great! Knows what he is doing, Great Customer Service skills and very Informative and friendly! Thank you Jason!
August 23, 2023
HU-964453352
Average rating: 5 out of 5 stars
They replaced a defective window without question, fast and easy. The installer was professional and efficient. I'm happy with the service.
August 23, 2023
Kimberly McCue
Average rating: 5 out of 5 stars
Our service guy, Ruben, thoroughly checked every window in the house and ordered replacements. Then returned and installed the new windows quickly and carefully. He and his partner that day are great representatives of Milgard; they should be proud.
August 22, 2023
HU-698041433
Average rating: 5 out of 5 stars
Bottom shady was locked at the bottom. Not all the way closed. Repair man was on time.
Great service. Thanks so much
August 22, 2023
Lynn and Mark Seaman
Average rating: 5 out of 5 stars
The guys who came for install were all so nice! They answered our questions thoroughly, and they worked efficiently. Great crew!
August 22, 2023
Eric Miessner
Average rating: 5 out of 5 stars
The service agent was knowledgeable and professional. He worked quickly to fix the latch on my sliding glass door and adjusted the rollers so the problem will not happen again.
August 22, 2023
HU-653133110
Average rating: 5 out of 5 stars
My windows are just about good as new. Warranty service is top notch. The repair on 5 windows was very quick, less than an hour. He certainly knew what to do. I’m glad I bought Milgard. Will be buying additional windows in the near future.
August 22, 2023
HU-936034528
Average rating: 5 out of 5 stars
Great service and follow through. While the windows had scratches on installation and then unfortunately again on service. There was no hesitation to make it right.
August 22, 2023
HU-848998409
Average rating: 5 out of 5 stars
On time. Very fast. Very nice. Very professional. Very impressed with quickness and cleanliness. Milgard has been great at taking care of our issues after the purchase of our house 12 years ago.
August 21, 2023
came within the time frame ! went right to work ! great company I have always been satisfied
August 21, 2023
Linda Joseph-Turek
Average rating: 5 out of 5 stars
Although they only did half the window on the 1st round, they were able to push our project ahead by one month. On the day of the installation, they texted me early and showed up 2 hours earlier that the original time. This was my husbands foggy office window and now we can see out it again! They were fast, efficient, and always do a great job!
August 21, 2023
Milgard sent their reps out to replace my window and they were exceptional in their work. Polite, quick and efficient!
I am so happy!
Thank you Milgard
August 21, 2023
HU-121861020
Average rating: 5 out of 5 stars
The team was awesome! They were very efficient, professional and courteous! This was a challenging job, but they made it look easy!
August 21, 2023
Vince Hamlton
Average rating: 5 out of 5 stars
Alex was very courteous and easy to get along with. He explained the problem with why the two windows cracked and said everything should be fixed now.
August 21, 2023
HU-698358684
Average rating: 5 out of 5 stars
Johnny was very courteous & professional and he completed our project quickly. We are extremely happy with the service we received.
August 21, 2023
Nancy Cleveland
Average rating: 5 out of 5 stars
The service techs were prompt and efficient. They were very professional. They had the window replaced in no time.
August 21, 2023
HU-884879007
Average rating: 5 out of 5 stars
They came, they saw and they fixed in a very timely manner. He called 20 minutes before and told me that they were going to be here. They introduced themselves. Took the old window out and reinstalled the new one in minutes. Thank you Milguard windows and doors!
August 21, 2023
HU-889581881
Average rating: 5 out of 5 stars
Service was quick and efficient. Very happy with the fast response to our scratched window. Happy with all the new Millard windows also.
August 18, 2023
HU-8061338
Average rating: 5 out of 5 stars
Professional and friendly service!!! I bought these windows in 1997 and have had 4 fails in 26 years and Millguard has replaced esch of them with their lifetime warranty. My next purchase will be another Millguard window.
August 18, 2023
Melissa
Average rating: 5 out of 5 stars
great job - pleasant repairman - so happy to have the new window! also the rep on the phone was easy to deal with and re-schedule when we had a conflict
August 18, 2023
MERLE STELTER
Average rating: 5 out of 5 stars
PETE (Sensitive Information Hidden) DID A GREAT JOB, HE WAS EFFICIENT, KIND, AND COURTEOUS. GREAT CLEAN-UP, LOOKS LIKE NEW. IF MORE SERVICE IS REQUIRED I WOULD ASK FOR PETE.
August 18, 2023Last modified:August 18, 2023
HU-108350566
Average rating: 5 out of 5 stars
Installer came on time. Repaired the window and also repaired our Milgard sliding door which was not squared causing our screen door to stick. Thank you!
August 17, 2023
Winslow Lincoln
Average rating: 5 out of 5 stars
Service call was fine all is in order now, technicians were very professional. Could not be happier eighth outcome. Miligard has stood behind their product.
August 17, 2023
Raymond LeBer
Average rating: 4 out of 5 stars
The technician who replaced our windows was knowledgeable and friendly. We couldn't have been more pleased with his work. We would have liked a receipt though. Thank you for a job well done.
Karin LeBer
18548 Lime Circle
Fountain Valley, CA 92708
August 17, 2023
The Milgard window representatives were awesome. Both Art and Wayne arrived with a smile and got the job done in a snap. Our new windows are so clear. They are amazing and the customer service was top notch. It was really nice to have them in our home replacing our windows.
August 17, 2023
HU-340764053
Average rating: 5 out of 5 stars
Milgard was very responsive when we had a slight issue with a sill on one of our new windows not fitting right. They sent their repair person out at no charge (thanks to their lifetime warranty) and he had it replaced and fitted correctly within 10 minutes. Very happy with our new Milgard windows and their service!
August 17, 2023
jfarentinos
Average rating: 5 out of 5 stars
We filed a warranty replacement for our sliding glass doors which had damaged film and they came out and replaced the glass free of charge! They were quick, on time, clean, and polite. I cannot recommend Milgard enough.
August 17, 2023
HU-727846364
Average rating: 5 out of 5 stars
Always Pleasant always does a good job. I believe it's around 15 years I've had this company and I love them!
August 17, 2023
HU-511232138
Average rating: 5 out of 5 stars
Nick was very efficient and professional. He cleaned up after he was done with the job and was earlier than expected. Highly recommend milgard windows.
August 16, 2023
Dustin Huffman
Average rating: 5 out of 5 stars
Great customer service. They communicate well and exceed expectations. The technicians are on time and go above and beyond when on site.
August 16, 2023
HU-50506502
Average rating: 5 out of 5 stars
They do a wonderful job of honoring their lifetime warranty with prompt, courteous service with replacement windows. Very efficient. Good product. Windows keep our house cool.
August 16, 2023
John DeWitt
Average rating: 5 out of 5 stars
Excellent service on a warranty. The technicians were very courteous and efficient. I would highly recommend the company
August 16, 2023
HU-143077891
Average rating: 5 out of 5 stars
Mark Anderson resolved all issues that we had with our casement window and sliding glass doors. He was very professional and explained what needed to be fixed. Appreciate his help and quick resolution.
August 16, 2023
Sue Newman
Average rating: 5 out of 5 stars
I am very happy with the service and the professional work done by. Rocky. It’s so great to have someone who knows his work so well. I do not like booking on line and was so glad I was finally able to talk with Luke and get the window replaced. Thank You. Sue Newman, Longview, Wa Sue Newman
We appreciate your service to replace our window, and especially Rocky, who is so professional and knowledgeable. I did not have any luck trying to order online and was happy to finally connect with Luke. He made it happen.
August 16, 2023
Kathy James Peterson
Average rating: 5 out of 5 stars
Will and John arrived promptly, were professional and installed the new window very efficiently. I had a few questions and they answered my questions in a very understandable way. I feel very blessed to have chosen Milgard windows - a great product and excellent customer service.
August 16, 2023
HU-733212454
Average rating: 5 out of 5 stars
Polite gentlemen who did replace the window and weather stripping on a French Door. They were prompt and very efficient.
August 15, 2023
Ben Scanlan
Average rating: 5 out of 5 stars
What a smooth process once i got them the information they needed. Any delay was on my part! Top notch warranty and top notch customer service and care.
August 15, 2023
HU-573583903
Average rating: 5 out of 5 stars
Thank you for sending Hans to my house He did an excellent job and it’s very clear to see he is very knowlegeable. He fixed the lock on our door so now it will lock and we feel more secure in our home. If I need to have service again I will ask for Hans. Thank you, Hans!
The Purdys
August 15, 2023
Garden window had two glazing strips that needed to be replaced on the large full window and the top window. Job was done in a little over 30-minutes, but the work was clean. Warranty covered it too...
August 15, 2023
HU-499030589
Average rating: 5 out of 5 stars
On time, Professional& Repectful!! He greeted my Husband& me ,with a smile,nice to have someone so pleasant! Thank you! Ten Stars plus,plus
August 15, 2023
HU-769633618
Average rating: 5 out of 5 stars
The man that did repairs on my windows is awesome. Kind and professional too. Thank you so much for having a great employee
August 15, 2023
HU-91040281
Average rating: 5 out of 5 stars
Our customer service representative at Milgard, Luke, was very responsive and attentive. He listened and helped to provide us with the service technician that could address all our concerns. The technician that came out did a nice job and answered additional questions we had on making adjustments to our windows. We’re very pleased with the service Milgard provides.
August 15, 2023
Matt Van Dyke
Average rating: 5 out of 5 stars
My window lost its seal after 15 years. Scheduled a repair with Milgard. Fast courteous service. Much appreciated
August 15, 2023
Eric Lopez
Average rating: 5 out of 5 stars
Jed did a great job! He was friendly and efficient. Milgard's Central Oregon service is getting it done right.
August 15, 2023
Keith Fronczak
Average rating: 5 out of 5 stars
The windows are great. Clearer to look through, quite from outside noises and less drafts in the house. Mark & Co. Did a great job installing. The windows open smooth and easily.
August 15, 2023
HU-452631659
Average rating: 5 out of 5 stars
Our service worker was quick and very professional. I was surprised how efficient the whole process was. I can see clearly now.
August 14, 2023
HU-880496538
Average rating: 5 out of 5 stars
Great service company stands behind its warranty.
Thank you
Thank you
Thank you
Thank you thank you
Thank you
Thank you
Thank you
August 14, 2023
HU-586877223
Average rating: 5 out of 5 stars
Excellent Support, very professional tech.
Service can be a little slow but Milguard backs their products 100%
Lifetime warranty
Highly recommended
Love our Milguard windows
August 14, 2023
Sassan Knight
Average rating: 5 out of 5 stars
The service guy John who came over after our install was great. Very nice and very helpful.
Milgard themselves are great for their service other than they are really backed up.
August 14, 2023
The guy com on time and is very polite. Repair all my problem windows and sliding doors. Make the open/close now likes brand new ones. I can't believe, after installing the windows/sliding doors for 32 years, Milgard still fix the problem free of charge.
August 12, 2023
Dave Correia
Average rating: 4 out of 5 stars
I did not give Milgard 5 stars due to discovering that the replacement window has a true scratch on it. While cleaning the window I discovered the scratch and although it can only be seen at certain angles it should not have been installed. It definitely could have been an oversight on the installer who was prompt and courteous.
August 11, 2023
HU-777179824
Average rating: 5 out of 5 stars
The technician was on time, knowledgeable, quick, thorough and professional. The entire process took 15 minutes. He also answered questions about maintenance and warranty.
August 11, 2023
HU-395889424
Average rating: 5 out of 5 stars
He repaired our window satisfactorily. It was also courteous and polite. They also called ahead 15 minutes prior to arrival.
August 11, 2023
Heinirch Hellfeld
Average rating: 5 out of 5 stars
Milgard honored its warranty, customer support was very helpful. Installation was expert and fast. Would recommend Milgard to my friends and family.
August 11, 2023
Professional service. Even pulled the magnet for the security system without my having to point it out so that I could install it on the new window.
August 11, 2023
HU-123833298
Average rating: 5 out of 5 stars
Great service, had a window that was 14 years old with a little bit of clouding. Milgard came out within the two hour window as promised. They completed the job within 15 minutes and replaced the window panel. Very professional, I would highly recommend .
August 11, 2023
HU-444283571
Average rating: 4 out of 5 stars
Window replacement technician was quick and professional. My glass was replaced and a track on one of my sliding windows was replaced.
August 11, 2023
paul larsen
Average rating: 5 out of 5 stars
Excellent service man did a good job friendly
wish the process didn't take so long
used to be easier
but the window looks good
August 11, 2023
Rita Carpenter
Average rating: 5 out of 5 stars
Always professional, have had windows replaced over the last 23 years, job well done. The best lifetime warranty in the business.
August 11, 2023
HU-694084240
Average rating: 5 out of 5 stars
Repair person was professional and efficient.
They arrived early in the time frame that was given, and quick with the repair.
August 11, 2023
HU-737395676
Average rating: 4 out of 5 stars
Was prompt arriving at my home. Was very efficient getting the window put in. Was very personable. I was happy with the work.
August 10, 2023
HU-5964807
Average rating: 5 out of 5 stars
Technician knew problem & repaired rapidly. Only took about half hour
I suspect repair is permanent.
My response doesn’t require twenty words.
August 10, 2023
HU-980908141
Average rating: 5 out of 5 stars
I’ve had these windows in for about two years and have been putting off having one fixed for at least a year. Don’t know why i waited so long! It was easy to get someone scheduled and they were able to fix the windows in less than 10 minutes.
August 10, 2023
HU-454415108
Average rating: 5 out of 5 stars
Great service and fast! I definitely recommend using Milguard windows. They were on time and very friendly and cleaned up after. Thank you
August 10, 2023
Pava Sivam
Average rating: 5 out of 5 stars
Prompt service, good service man. Truly enjoyed working with him. The finished product looks outstanding and the house looks very good
August 10, 2023
HU-454057572
Average rating: 5 out of 5 stars
The service individuals were professional and courteous. They fix the issue quickly and made some additional fixes to make it perfect. Plus, they took time to show us how to properly operate the handle. Great service and we are are very pleased with our Milgard windows and doors.
August 10, 2023
August miller
Average rating: 5 out of 5 stars
We are very happy with the service from Milgard. Our tech arrived on time and quickly explained what he had to do and then did it. We really appreciate the lifetime warranty from Milgard!
August 10, 2023
Raymond Smith
Average rating: 5 out of 5 stars
Showed up on time. Did work quickly and we where happy with the quality. Explained what he was doing...I should not have to enter 20 words.
August 10, 2023
Marc Fitzsimmons
Average rating: 5 out of 5 stars
Don was great, friendly and professional. Swapped out the bad window and installed the new quickly and was done before I knew it.
August 9, 2023
HU-13477007239
Average rating: 5 out of 5 stars
The technicians were very helpful and resolved the issues I had with my windows. They also took time to explain how I could remove the large screen on my patio slider at a later date. Thank you so much!
August 9, 2023
HU-321201731
Average rating: 5 out of 5 stars
Installer polite, friendly and very competent. Removal and replacement of new glass was completed very quickly. No mess left behind.
August 9, 2023
Jon Monday
Average rating: 5 out of 5 stars
After over 15 years since I installed the Milgard windows in my home, the seal broke and fogged one of the windows. They offer a life-time warranty and came out to my home and fixed it for free. Good company, good product. Thanks
August 9, 2023
Francine Sewall
Average rating: 5 out of 5 stars
The two gentlemen who came to my home were very good. They took care of the issue and gave me the information needed to keep the sliding doors sliding easily.
Thank you,
August 9, 2023
HU-706114074
Average rating: 5 out of 5 stars
Millard repaired my sliding glass door, bathroom window and fixed my screen in a timely matter. The person that worked on these projects was very friendly and professional. I am very satisfied with the results.
August 8, 2023
Robert Post
Average rating: 5 out of 5 stars
We've had Milgard replace a few of our windows in the past few years. Bought the windows when we built back in 1990. We have never had a problem with Milgard. They alway's send a great crew. Thank You.
August 8, 2023
The repairman replaced 4 panes on 2 windows. He was on time and was fast and efficient. Nice easy-going personality.
August 8, 2023
I just needed one window replaced due to fogging up and film in between panes over the years. It was easy to set up an appointment and the installation person was on time. He was polite and efficient. Everything looks great. Four stars instead of five because there is no human contact until the installer shows up at the door. Everything is done remotely. Something is lost by using only machines when trying to communicate.
I would still recommend Milgard to anyone looking for quality materials and installation.
August 8, 2023
William R. Snell
Average rating: 5 out of 5 stars
Excellent results from Chris. Would highly recommend Milgard warranty service. From my first contact with Milgard through the completion of the warranty service everything was first rate.
August 8, 2023
Michael Schulz
Average rating: 5 out of 5 stars
The installer did a wonderful job of installing the three windows we had replaced. It is fantastic that your company guarantees behind your windows for life!
August 8, 2023
Candice Caulkins
Average rating: 5 out of 5 stars
I had my big front window replaced
From start to finish the service was impeccable
It was easy to put warranty and window number to start the order
Phoned within a week Sweetest person on the phone and date scheduled for the work
I got a text from Marco and partner prior to their arrival completely on the time I was given
They were so kind and and respectful and my window was done in no time You could tell they knew what they were doing! They were rock stars!!!
Hands down best company repair ever. I will recommend Milguard to everyone Thank you so much. My new window is clear and gorgeous !!!!!
August 8, 2023
HU-62778029
Average rating: 5 out of 5 stars
Efficient and fast technician!
Our problem was solved: one handle had fallen off the window just a couple of days after installation.
August 8, 2023
Bill Brand
Average rating: 5 out of 5 stars
Not only great quality windows.... good service, too. We installed Milgard sliding glass doors over 10 years ago at our home in Palm Springs. One of the panels was compromised and fogged. We called a local sliding door company to repair it - and they said 'you have Milgard - they're the best - you have a lifetime warranty and should call them!' Sure enough, Milgard responded and scheduled the repair. They showed up this morning and 15 minutes later the window is replaced and beautiful.
August 8, 2023
Nathan. Herrington
Average rating: 5 out of 5 stars
Service person replaced screen. Previous screen did not fit. Service person was friendly and professional. We would use agai.
August 8, 2023
Terry Pingel
Average rating: 5 out of 5 stars
The window installer was fast, curtious and a nice person. He changed out 2 bad windows and than fixed some hard to move windows.
August 7, 2023
HU-475713364
Average rating: 5 out of 5 stars
My windows were installed over fifteen years ago and through the years some of the windows have discolored between the glass panels, Milgard has a lifetime warranty on their windows and they have sent out excellent, professional people to replace the glass. I am very pleased with Milgard and their people.
August 7, 2023
HU-468216429
Average rating: 5 out of 5 stars
I had these windows installed 12 years ago. This is the second time Milgard has come to my house to replace broken glass.
Frankly Im flagergasted at how good their warrantee is. Nothing else like it these days for anything. FYI my vinyl wndows are otherwise in excellent condition. No fuss, they just said they would come, came when they said and replaced the thermopane door panel.
Nice!
August 7, 2023
John Thiebes
Average rating: 5 out of 5 stars
Great job, prompt service. The installer, 'Sam' was professional, quick and efficient.
Seven windows were replaced, all in just a couple of hours!
August 7, 2023
HU-932746303
Average rating: 5 out of 5 stars
The guys were quick and did a great job and were very professional.. We have always appreciated Milgard windows over the 30 years we have owned our home. Thank you, Rod
August 4, 2023
Slayden Homes, Inc.
Average rating: 5 out of 5 stars
I love the fact that Milgard is a Northwest company that is actively competing in the market. They have a good warranty and wonderful reps.
August 4, 2023
HU-723937425
Average rating: 5 out of 5 stars
Always a pleasant experience. The service guys are so helpful and professional. The entire process from warranty claim, ordering, scheduling, and install is very smooth.
August 4, 2023
HU-411471056
Average rating: 5 out of 5 stars
The technician was very knowledgeable and fixed my issues. He answered all my questions. He was polite and helpful too.
August 4, 2023
Other than a minor hiccup that was not the fault of Milgard, this was a very good experience.. would and will recommend them to others..
August 4, 2023
Glass replacement technicians did good job. Left a lot of fingerprints and other stuff on the glass it was difficult to clean as it was 15 feet off the ground on the outside. They should've cleaned that
August 4, 2023
HU-626861133
Average rating: 5 out of 5 stars
As always, a professional staff and knowledgeable. He was on time and knew immediate what the issue was so it was an easy fix.
August 4, 2023
Shane Schamber
Average rating: 5 out of 5 stars
Both Milgard technicians came to our home at different scheduled times and replaced our defective windows. I was amazed at the speed and accuracy exhibited by the replacement technicians. It is fun to watch the practiced hands of these installers. They had our windows replaced in under an hour. Our new windows look outstanding!
August 3, 2023
Chris Peoples
Average rating: 5 out of 5 stars
Called for service on one of my windows and they scheduled us for an appointment quickly. Service arrived on the day as planned and even arrived early. They had the window fixed in less than 1/2 hour and even 'tuned-up' my sliding glass door so that it opens and closes better.
I am very happy with their commitment to great service.
August 3, 2023
brewnelohlvr
Average rating: 5 out of 5 stars
I really like their service people they are always polite and do a great job. Left the house looking like they had never even been here.
August 3, 2023
Gary Underwood
Average rating: 5 out of 5 stars
The technicians were polite, helpful and knowledgeable. They took care of all our issues promptly and were easy to talk to.
August 3, 2023
HU-345350597
Average rating: 5 out of 5 stars
I've been a customer for over 20 years and Milgard has supported me and my window requirements every step of the way. Excellent customer service and beyond. Thank you Milgard.
August 3, 2023
Called to verify 20 minutes ahead of scheduled time.
Arrived exactly on (morning appointment) time.
Quickly fixed windows and explained how to avoid future problems.
Tuned up two other Milgard windows while there.
GREAT
August 2, 2023
Replaced fogged double pane sliding window in kitchen, about 10 years old.
Reasonably prompt appointment and return with replacement.
Each window had tag with Sales Order number, making it easy to identify the exact size and age of original.
No hassle, no extra hurdles to get the warranty service.
August 2, 2023
HU-619084858
Average rating: 5 out of 5 stars
Milgard technician was on time. He had all the hardware required to resolve the issues with each window. He was able to give us an explanation about the windows problems. He took care of our property and cleaned all areas when he was done.
August 2, 2023
Great support. Gave us valuable advice on out door locking mechanisms and operation. Excellent advice and response to our concerns.
August 2, 2023
Excellent customer service! Tech was on time and very professional. Milgard guarantees their product. If there is an issue, they will reach out to the customer immediately to resolve it.
August 2, 2023
One of my custom windows failed and Milgard replaced per the warranty. It takes about 6 weeks to get through the process, but the warranty replacement worked as it was supposed to.
August 2, 2023
Lilibet Ruelos
Average rating: 5 out of 5 stars
The guys who came to the house did an excellent in fixing our sliding door, they were fast, Everything is good now, Thank you so much job well done.
August 1, 2023
HU-896579076
Average rating: 5 out of 5 stars
Bobby communicated well- was on time,
friendly and worked efficiently.
The new windows look terrific- we are super pleased with the results.
August 1, 2023
HU-39667391885
Average rating: 4 out of 5 stars
I like Milgard windows and sliding doors. What I am not super exited for them is their inflexible installation dates. Either take or leave it scenario. I hope they will last, won’t leak and worth my investment.
K
August 1, 2023
HU-622410811
Average rating: 5 out of 5 stars
Tom the installer did a great job. Showed up on time. Angela in customer service was fantastic to work with. Milgard employees are impressive!
August 1, 2023
HU-987694850
Average rating: 5 out of 5 stars
Great service on a window that was failing.. was very quick and nice guy as well..they also helped us with an problem with our sliding door.. great company..
August 1, 2023
HU-878041549
Average rating: 3 out of 5 stars
I purchased two sets of patio doors. I’ve had to have service out three times and it’s only been installed for less than two years the latches seem to be delicate.
August 1, 2023
Robert Haines
Average rating: 5 out of 5 stars
The window replacement service was fast and efficient and the technician was clean , courteous, knowledgeable and on time.
August 1, 2023
HU-11888447
Average rating: 5 out of 5 stars
The service is excellent. Their service representatives are professional and knowledgeable. I wish the window’s didn’t fail as often as they do but the company’s guarantee to replace them is true.
July 31, 2023
Radhika Rathnam
Average rating: 5 out of 5 stars
The installer is always very courteous and polite and does excellent quality work. Very happy with the entire process from start to finish.
July 31, 2023
HU-682302102
Average rating: 5 out of 5 stars
Excellent service two very polite and professional gentleman performed job in a quick and quality manner. I would hire at my company. Great job Milgard.
July 31, 2023
sheila and jay bryant
Average rating: 5 out of 5 stars
Rocky has been out several times to replace windows. We love this about Milgard.
He is quick, personable and efficient.
Thank you!
July 31, 2023
Wendy Leyshock
Average rating: 5 out of 5 stars
We bought Milgard windows for the whole house when we had it built 17 years ago. Milgard has a great warrantee. Beautiful windows. I needed 3 windows replaced due to fogging between the glass panes. No Problem. They ordered replacement windows in January. They were installed today last day of July. The tech team did a great job on the install. They called to say they were enroute. They showed up on time and got right to work. They did a nice job in a very efficient manner. They cleaned up after themselves and said Thank you. WOW! the best service team around. I love a company that stands behind their product and they hire excellent employees. Buy Milgard windows!
July 31, 2023
HU-177963490
Average rating: 5 out of 5 stars
We purchased our double-pane Milgard windows in 2008. So far we’ve only had two replaced, due to loss of vacuum seal. We purchased a life-time warranty. There was no hassle about our free replacement, they still had our records of purchase and guarantee.
Both times the installers were punctual, professional and polite. It took them approximately 20 minutes to complete the job.
If we build another custom home, we’ll definitely go with Milgard Windows.
July 31, 2023
Sandy Mies-Grantham
Average rating: 5 out of 5 stars
Milgard Windows have been my answer to updating all my windows at my home on the Oregon Coast.
From purchase to installation to follow up with questions to customer service, Milgard is prompt, courteous and conscientious in communication about products for the homeowner.
July 31, 2023
Peter DeWolf
Average rating: 5 out of 5 stars
I don't usually write reviews, however, the warranty service I received today from Milagra was exceptional. Two experienced installers came and quickly and efficiently replaced two defective windows. They cleaned the windows and vacuumed up the debris before leaving. I am very satisfied with Milgard.
July 31, 2023
HU-921400091
Average rating: 5 out of 5 stars
I forgot the gentleman's name. He was professional,friendly and efficient. Thank you for your help and flexibility in scheduling.
July 29, 2023
Prompt attention on the phone; clear, efficient appointment communication via email/text; highly competent, very polite professionals managing the installation; and astonishing warranty.. Why would anyone deal with any other company? I never will.
July 29, 2023
Cindi Dunham
Average rating: 5 out of 5 stars
My professional called before arriving, and was right on time for our appointment. He came fully prepared to replace the failed part of my window and accomplished that process in less than 10 minutes. He was friendly and answered my questions readily and completely. It was a short but pleasant experience and my single-hung window is working like new again. Considering this window has been in use for 22 years I am extremely happy to be able to have it repaired and not need to replace it.
July 29, 2023
HU-603288893
Average rating: 5 out of 5 stars
Very professional service technician.
My only concern was setting up the appointment to begin with. Automated system that gives you your appointment time is a waste. I had to call and speak to someone anyway to schedule an appointment that works which further delayed getting the needed repairs.
July 29, 2023
HU-519896486
Average rating: 5 out of 5 stars
Milgard stands by their product. I was very pleased with the customer service department and the people who actually replaced the window.
July 28, 2023
HU-380270420
Average rating: 5 out of 5 stars
Excellent service. 27 year old windows, one recently lost its seal between the panes and required replacement. All it took was a phone call and they handled it professionally from there. The service tech who did the work was very professional and on time. All at no cost to me! Thank you Milgard!!!
July 28, 2023
Bobby was great and installed both replacement windows in no time! We really appreciated his professionalism! The windows look great!
July 28, 2023Last modified:September 3, 2023
ON TIME, PROFESSIONAL. PERSONABLE REPRESENTATIVE. thanks PAT FILES Since I have to keep writing-Build a good quality window and you wouldn't have to come repair them.
July 28, 2023
Cheryl Schweickhardt
Average rating: 5 out of 5 stars
Professional, knowledgable, friendly, precise, complete, clean. The work order of 5 items was completed in less than one hour. Great job!!!
July 28, 2023
HU-846360339
Average rating: 5 out of 5 stars
Those two guys were awesome. Couldn’t believe how fast and thorough of a job they did give these guys a raise.!
July 27, 2023
Liz Severn
Average rating: 5 out of 5 stars
The gentleman who came to install our new window was very polite. He did the job with professionalism ina minimal amount of time and arrived within the timeframe we were given.
July 27, 2023
The repair man showed up on time, was professional, affable and did the job well and efficiently. It's always great to have warranty work done in this manner.
July 27, 2023
David Daum
Average rating: 5 out of 5 stars
Great warranty! Needed a couple windows replaced because of moisture issues. Registered online. They came out and replaced in 20 minutes. Looks great again!
July 27, 2023
HU-159564154
Average rating: 5 out of 5 stars
The technician was friendly and competent. Excellent work! Showed up on time and had all the needed equipment and parts.
July 27, 2023
Vince Langfield
Average rating: 5 out of 5 stars
Bought a large 10' x 3'. 3 pane window more than 20 years ago installed in a south wall ....extreme heat. Milgard has honored the warranty after all these years, I am impressed. The window has been excellent.
July 27, 2023
The tech does a great job. The process of obtaining warranty service is a bit painful. I would appreciate human contact in that process. The practice of scheduling service automatically beginning with a 7am appointment is annoying. I would never make it my business practice nor would I ever allow it in my personal home.
July 26, 2023
Kelly McEllrath
Average rating: 5 out of 5 stars
Excellent! The crew is professional in every detail. Working with the front office personnel, they to are professional. This is definitely the window company of choice.
Best of luck Millard.
July 26, 2023
HU-49530497
Average rating: 5 out of 5 stars
It did take awhile to get the appointment, but once they day arrived, the techs communicated wonderfully, were on time and did the repair very quickly.
July 26, 2023
HU-881090157
Average rating: 5 out of 5 stars
Took a couple months from first call until they were able to get me an apppintment. However, the warranty repair of sliding glass door track, rollers and a fogged up kitchen window went well.The guys were great. On time and worked quickly. The only thing I wish they would have done was replace the dust plugs for slider hardware adjustment scores so dirt and dust would not get in. Old ones were rotted and fell apart when removed. Highly recomend Milgard.
July 25, 2023
HU-739978199
Average rating: 5 out of 5 stars
Edgar came in and resolved the problem quickly. I'm very satisfied with his service. He arrived as promised
July 25, 2023
Charles Tjalsma
Average rating: 4 out of 5 stars
The quality of the install and of the installers was great, definitely 5 stars for them. The quality of the initial contact, not so much. I had filled out all the info on the website and submitted it. I got an e-mail response several days later asking to submit all the information I had filled in on the website, again. As if filling in the website info was just an excercise (although you can't submit the form without filling it all in). I indicated such and the respondent got a little huffy. Then, when the new windows came, one was completely the wrong size, which necessitated yet another visit by the installer.
In the past, when phone service was available, we never had any problems getting the repairs done correctly the first time. Since the web based service request, which we've used twice now, both of our service calls required re-visits because the initial point of contact forwarded incorrect window size information. So, long story short, great backend, not so great front end.
July 25, 2023
Norman Wagner
Average rating: 5 out of 5 stars
Art went above standard while replacing my windows, specifically getting my slider to move perfectly and allowing me time to replace the weather strips. Thank You for the great service!
July 25, 2023
Castle Bay Construction
Average rating: 5 out of 5 stars
As a general contractor, I’ve used Milgard windows for quite a long time. I still think they’re one of the best out there and I’ve had recently some service needed on a few installations, and they came out right away, and they were amazing.
July 24, 2023
HU-532805035
Average rating: 5 out of 5 stars
Milgard came out and replaced two foggy windows. The guys were very clean,polite and professional.. I recommend milgard to everyone
July 24, 2023
Laura Crane
Average rating: 5 out of 5 stars
Our job went very smooth & quick.
Joaquin answered additional questions and was very knowledgeable & helpful.
I would like to see him in the future for our next service job.
Thanks
July 24, 2023
John Hermon
Average rating: 5 out of 5 stars
We had an excellent experience with Milgard. Our experience with the dealer installer not so good. We had a minor but annoying problem with the slider screen staying on track. I tried several times to set back on the track. Eric with Milgard came from Denver to our condo in Carbondale, 190 miles one way, and solved our problem. One of the reasons we chose Milgard was their warranty reputation. We e would recommend Milgard to anyone.
John Hermon
July 24, 2023
George Rossi
Average rating: 5 out of 5 stars
Milgard did an outstanding job in replacing (2) windows at my home. The Milgard team was extremely professional in taking all the information regarding my request and proceeded to set up the replacement appointment. The office staff did a great job in coordinating the appointment for the replacement work to be done. The replacement installers did a great from calling prior to arriving, installing the new replacement windows and the clean-up.
Congratulations to the Milgard replacement team, they did a great job. I am glad that I chose Milgard.
July 24, 2023
HU-28870407
Average rating: 5 out of 5 stars
So happy with your prompt service once Covid was over..so glad I have this warranty..Eric from Grand Jct.,Colorado is an excellent Representative for our area…service was very good,respectful caring young man …I will recommend Milgard any day …Thank you for your service.
July 23, 2023
HU-581942104
Average rating: 5 out of 5 stars
Quick and on time for appointment to replace warranty window. Very professional. We love the windows. Would definitely recommend.
July 22, 2023
HU-650066723
Average rating: 5 out of 5 stars
Great- efficiency and efficacy. Done in 10”
Love it. Recommended highly with out reservation He was in and out
July 22, 2023
Janet Owen
Average rating: 5 out of 5 stars
Service Technician was on time, friendly & completed the job on time. Left house clean with no debris left.
July 21, 2023
HU-291921859
Average rating: 5 out of 5 stars
Technician explained everything that he did during the repair and was extremely knowledgeable and personable. I would highly recommend this technician.
July 21, 2023
erwinvillaorduna
Average rating: 5 out of 5 stars
Quality is really good, but customer services is really amazing. After installation, one of the glasses had a small bubble that I noticed a few months later. I called Milgard and they replaced the glass within days and literally in 5/10min.
I highly recommend Milgard.
July 21, 2023Last modified:July 21, 2023
HU-41152450
Average rating: 5 out of 5 stars
Arrived ahead of schedule and done within an hour. Always have had a positive experience with Milgard and know if any issues crop up they will rectify the problem.
July 21, 2023
James Kullhem
Average rating: 5 out of 5 stars
Hans and Travis were excellent representatives of the company. They were very good, very respectful of our home, and really efficient in the installation of our four replacement windows.
July 21, 2023
HU-320563653
Average rating: 5 out of 5 stars
On a very hot day the installers were very good at replacing a large window with little time waste...I couldn't be happier.
July 20, 2023
My windows were purchased in2011, I noticed 3 of my windows had growth on the inside. I contacted Milgard Service and spoke to a service rep. He was very professional and helped me get set up for replacements. The service dept communicated via e-mail and text message my appointment for replacement 3 weeks in advance. The service person arrived on time and R&R my 3 window in just over an hour. I appreciate your communication, professional way of handling my problem and prompt service. I would recommend Milgard Window to anyone considering windows.
July 20, 2023
A A A A A A A A A A A A A A A A A A A A A A A A A A A+ ++ + ++ + ++ +++ +++
July 20, 2023
The gentlemen that came out did a great job of taking care of my window replacement and fixed another window while they were there.
July 20, 2023
Linda Zigon
Average rating: 5 out of 5 stars
The technician that came out was professional and very informative.
Would highly recommend.
He told us what the issue was and corrected it very quickly.
July 20, 2023
After 15 years of facing the sun our sliding door glass became "foggy". The replacement glass was put in today and it looks great. The installers were very fast and professional. They were also very nice and pleasant to talk to. It is really nice having the Milgard Warranty because all of this cost me nothing. It is also nice that there are still a few companies out there that care about the quality of their products and provide great service. I'm a big fan of Milgard.
July 20, 2023
ANNE G
Average rating: 5 out of 5 stars
We re-fitted our entire home last year with Milgard Trinsic windows and 2 sliding glass doors. Excellent product. I have also made 2 warranty calls/claims. In both instances the service associate was there in allotted time slot and took care of the problem
quickly and efficiently.
July 20, 2023
HU-816203986
Average rating: 5 out of 5 stars
Polite , prepared and finished quickly . Arrived on time. What lease can I say ? Great customer service. Will buy Milgard again
July 20, 2023
Hector was great. He arrived as scheduled, worked cleanly and efficiently. He took the time to explain everything, cleaned up and was on his way. Great work!
July 20, 2023
Ruth Rossi
Average rating: 5 out of 5 stars
Friendly and professional, excellent work done as always. Arrived on time and finished the job in a
Timely manner.
Thank you
Ruth Rossi
July 20, 2023
Laura Woltman
Average rating: 5 out of 5 stars
Service provider was on time, efficient, knowledgeable, neat and friendly. Can’t say enough complimentary things about replacement of two 8’ slider panels.
July 20, 2023
This is the second home I've owned with Milgard windows since 1998 and while I've had very few problems with my Milgard windows in either (one in WA and one here in the greater Tucson area), in the 25 yrs I have had to replace 4 windows out of many under warranty when the seals eventually deteriorated. On each occasion the customer care folks as well as the installers did an exceptional job. Most recently as I was preparing the house for sale, the window washer noted that the seals on two windows had failed. I called Milgard Customer Care, provided the necessary warranty information, explained that the house was on the market and I was leaving town before the inspection by any potential new owner was scheduled. In addition, I was having to leave town even before the house sold. Although I had to wait several weeks before the windows arrived and were installed, the job was completed on Monday and I can leave town now with one less thing to worry about delaying closing on the sale of the house. Bravo, Milgard! Another fine job done well.
July 19, 2023
HU-41485131
Average rating: 5 out of 5 stars
James and Daniel arrived early, saw our issue and replaced our window promptly. They worked together as a team and left the area clean. Perfect!
July 19, 2023
HU-480281322
Average rating: 5 out of 5 stars
Marco did an excellent job removing a 20 year old window and replacing it. He was on time, knowledgeable and friendly. Can’t ask for more than that!
July 19, 2023
Kevin Monohan
Average rating: 5 out of 5 stars
My experience with Milgard has ALWAYS been exceptional ! They build a GREAT Product and they stand behind their warranty. Just a Great, Great Company !
You'd be crazy to go with anyone other than Milgard !
July 19, 2023
HU-69492576
Average rating: 5 out of 5 stars
My experience started on the wrong foot with some miscommunication. Once that was resolved, everything else was wonderful. From my customer service rep (Suzie) to the installers who were outstanding. They were quick and professional. You would have never known they were there once they left. Cleaned everything including the windows. Very pleased.
July 19, 2023
Patricia Duncan
Average rating: 5 out of 5 stars
He called before arriving and was on time and very professional. He finished quickly and even cleaned the window.
July 19, 2023
Milgard is always responsive and will work diligently to get your project completed in a timely manner. From customer service to scheduling to the workmen, they are all very professional. Their communication is outstanding! Would highly recommend installing Milgard Windows and Doors.
July 19, 2023
HU-409533113
Average rating: 5 out of 5 stars
Professional and fast. Having a window warranty has saved us a lot of money. That being said, it took many months to get the appointment.
July 18, 2023
The Milgard employee was efficient, on time, polite. He removed the old foggy window and put the new one in. He was a pro. Great customer service!
July 18, 2023
HU-942559240
Average rating: 5 out of 5 stars
The gentleman that came and serviced my windows was Amazing very friendly very professional very organized very efficient. My windows are beautiful again. Thank You
July 18, 2023
HU-525211585
Average rating: 5 out of 5 stars
Mario was great! Windows fixed in no time. I didn’t get advance notice until that day though on when someone was coming.
July 18, 2023
HU-281353148
Average rating: 4 out of 5 stars
Assume he was there only for the glass. Stated other area of concern was not Milgard’s responsibility such as painting imperfections
July 18, 2023
HU-143305028
Average rating: 5 out of 5 stars
I sincerely appreciate this service team, Vlad, Stan and Don, for the quality of their work and attention to detail. They are first class and welcome any time in our home!
Thank you to all involved in our windows! Both in the office and here!
Jim Hickey
July 17, 2023
HU-850192421
Average rating: 5 out of 5 stars
Fantastic job replacing our under warranty windows. The worker that came to the house was friendly, fast and did great work.
July 17, 2023
HU-770081052
Average rating: 5 out of 5 stars
We have made sure that all our windows are Milgard. Their lifetime guarantee is the best as is their products.
We have had them over 20 years - today the company sent a repairman to replace the track and wheels on a sliding door. All at no extra cost to us!
July 17, 2023
HU-287805751
Average rating: 5 out of 5 stars
The technicians were prompt, friendly and did a great job. My windows look like brand new again. I would recommend them to anyone that needs their service.
July 17, 2023
Joanne Connolly
Average rating: 5 out of 5 stars
Ruben &
dave arrived on time - called ahead to let me know they were on their way. Very professional and efficient.The window replacements were completed with quality and good workmanship. Very appreciative of this benefit of having Milgard windows.
July 17, 2023
wernerwebb
Average rating: 5 out of 5 stars
Felix was wonderful in the replacement of the damaged windows he was early and quickly got to work and was completed ahead of schedule.
July 17, 2023
Howard Kolb
Average rating: 5 out of 5 stars
Your staff were prompt, professional, and knowledgeable. I appreciated the positive attitude. Keep up the good work. Thank you, Howard Kolb
July 15, 2023
Fine and fast, though apt. was months out. So it goes. Replacement of warrantied window sliding panel. Good job.
July 15, 2023
Peter Dills
Average rating: 5 out of 5 stars
We bought this house in 2003. Milgard replaced the windows that leaked the inert gas for no charge. Twenty years later and custom designed windows were at no extra charges for warranty replacement. They even gave me a replacement latch for a window that wasn't thier window.
July 15, 2023
Paticia ADAMS
Average rating: 5 out of 5 stars
The guys were so great and so helpful I can't say enough about how wonderful they were. They went beyond what they had to do to help me.
Milgard is lucky to have them.
Thank you all so much and love the product.
July 14, 2023
MARK HERZER
Average rating: 5 out of 5 stars
Your technician showed up on time and did the repair quickly and made it look so easy like those people that can do a rubics cube in 20 seconds. I love the windows.
July 14, 2023
Milgard's warranty service is outstanding. They're happy to come out from time to time to help calibrate the doors or windows at no cost. The representatives are professional and pleasant, and work quickly.
July 14, 2023
John Crawford
Average rating: 5 out of 5 stars
Super professional team changed out a troubled window and left everything clean and sparkly bright. Simply outstanding service. I would recommend Milgard windows with enthusiasm.
July 14, 2023
HU-498313494
Average rating: 5 out of 5 stars
We love our Milgard windows and you can't beat a lifetime warranty. Their technicians were prompt polite and efficient. You can't purchase is better product. Thank you.
July 14, 2023
HU-7736072065
Average rating: 5 out of 5 stars
Wonderful company I had a problem with my patio door opening made a squeaking sound. They came out within 2 to 3 minutes. I had it totally repaired. The two men were super nice and friendly. Highly recommend Milgard.
July 14, 2023
HU-204755033
Average rating: 5 out of 5 stars
Great windows for sound and heat/ cooling. I had issue with one window, did a on-line claim, I had to reschedule, tech came out, nice and friendly, done in less than 30 minutes.
July 13, 2023
HU-7400418
Average rating: 5 out of 5 stars
I appreciate the help throughout this process. The installer was very nice and efficient. He communicated well letting me know when he would arrive.
July 13, 2023
kathryn field
Average rating: 5 out of 5 stars
Great guys...timely and respectful
Called ahead showed up on time
Like my windows and the warranty they come with
Never a question always take care of any problems
July 13, 2023
Terrific customer service. Arrived on time, fixed our windows and screens under warranty. Efficient and knowledgeable. Highly recommended. What more is there to say?
July 13, 2023
HU-440622353
Average rating: 5 out of 5 stars
Not only are we very happy with our windows for the last dozen years, we're also impressed with their warranty and quick service when needed.
July 13, 2023
HU-884580852
Average rating: 5 out of 5 stars
Our technician, Jason, was very efficient, kind and helpful. He was quick and explained much about our new patio door. We are pleased and would recommend your services to others.
July 13, 2023
Dennis Drosky
Average rating: 5 out of 5 stars
Nice gentleman. Very knowledgeable and was able to get our sliding door fixed so it now runs smoothly.
Arrived on time, knew what the problem was quickly (the track needed to be aligned) and was finished
in a flash. Cleaned up after the repair. Can't say enough nice things about his fix.
Door is used constantly. It became difficult to lock and sometimes my wife couldn't lock it. Had to use the lock on the door itself so that it would close and become locked.
My only thought is that this took some time to be accomplished. It was probably between 5-6 weeks time.
We had the option to lock the door using the door lock on the slider, but it seems to me that the only complaint I have is not the fellow you sent to repair it, but the length of time for it to be put on a schedule for repair and finally to fix it. Just toooooo long. Really like the doors however.
July 13, 2023
Robert Kish
Average rating: 5 out of 5 stars
The service on 3 of my windows was quick, efficient, and courteous. I've used Milgard windows on my house remodel back in 1995 and again on a new house I had built this past year at the coast. Thank You for the great products and great service.
July 13, 2023
Jeff Cashman
Average rating: 5 out of 5 stars
Installer was professional, knowledgeable, efficient and got the job done! Would highly recommend Milgard and this service professional when windows are again needed.
July 12, 2023
HU-948229591
Average rating: 5 out of 5 stars
Very happy with the service and the company. They were very quick and did a great job! Very good job!
July 12, 2023
HU-304513507
Average rating: 5 out of 5 stars
The technician was polite and efficient. He arrived early, but had called in advance, so we didn't mind. He replaced the foggy window and easily figured out the problem with our other 2 windows. He replaced a broken locking tab on one and recommended silicone spray for the other. Very satisfied with his work and helpful attitude.
July 12, 2023
John Koski
Average rating: 5 out of 5 stars
Victor did an outstanding job. Very personable, knowledgeable, and committed to satisfy the customer . Wish more installers/customer service people had his work ethic.
July 12, 2023
Darol Draggoo
Average rating: 5 out of 5 stars
I was extremely pleased with the installer. He did an excellent job in replacing my stationery window that was streaked with tiny water droplets and steamy looking. The installer used only a couple tools in the removal and installation that was performed very quickly. Thank you Milgard for standing behind your product.
July 12, 2023
HU-296947688
Average rating: 5 out of 5 stars
I was more than pleased with my experience with Milgard, I couldn’t be happier with the two men that installed the windows that were replaced. I would highly recommend Milgard windows, and I already have suggested it to a very close friend that will be calling soon.
July 12, 2023
HU-235197931
Average rating: 5 out of 5 stars
The tech was on time and polite professional and did a great job. Thank you for excellent customer service and a polite technician.
July 12, 2023
Jeanne Finke
Average rating: 4 out of 5 stars
Milgard service arrived on time and called in advance to let me know they were within 10 minutes of arrival. They both wore the shoe covering which I appreciated.
Johnny remembered being in my home previously to fix windows on lifetime warranty. He fixed two window lock covers.
They replaced the window that had failed efficiently.
July 12, 2023
HU-155729878
Average rating: 5 out of 5 stars
Service was fast and easy to replace my windows glass. I was very happy with my expierence.
One small recommendation.....supply your service people with plastic shoe coverings to protect customers carpets and flooring from their heavy workboots.
July 12, 2023
Joy Phelps
Average rating: 5 out of 5 stars
Rob called to give me an ETA. Then showed up on time and quickly diagnosed my problem. He decided to fix my window from outside. I asked him to be sure that he used a ladder that wouldn't damage the gutters, and he had just the right one. He was here and gone in under 30 minutes. Thanks, Rob!
July 12, 2023
Susan Miller
Average rating: 5 out of 5 stars
Outstanding service. The Window installer was very professional, courteous and friendly. Our new window is beautiful. We purchased all our Milgard windows and doors almost 20 years ago and have always been impressed by the product and the service. Thank you Milgard!
July 12, 2023
HU-723079282
Average rating: 5 out of 5 stars
Our Visit was timely, helpful and efficient I like the lifetime warranty installed since 2006 and as expected condensation suddenly appears
July 12, 2023
HU-484350098
Average rating: 5 out of 5 stars
The service was excellent and we couldn't be more pleased. The technician was on time and very capable.
Thanks, Milgard!
Alan
July 11, 2023
HU-570682837
Average rating: 5 out of 5 stars
Very professional person did the perfect jo! All issues were resolved! Highly recommend Milgard windows! If you are in the market for windows, go for Millgard
July 11, 2023
HU-30208760
Average rating: 5 out of 5 stars
Turned up on time, 2 panes replaced in less than an hour and cleaned up after.
The guy had worked for Milgard for 40 plus years, so definitely knew what he was doing.
Great work.
July 11, 2023Last modified:July 11, 2023
replaced the glass in windows I bought decades ago. called, scheduled an appointment, showed up on time and did a nice job.
July 11, 2023
Rob Woidneck
Average rating: 5 out of 5 stars
The crew was on time, professional, and efficient. True Pros. Milgard not only has great product but great service!
July 11, 2023
Yvonne Mendoza
Average rating: 5 out of 5 stars
I had windows installed back in 2003 or 2004. After a few years the glass became foggy and I just learned to live with it since getting it fixed was not a high priority. Recently a friend of mind asked if the windows were Milgard and found the # on the window frame. He said he thought Milgard has a lifetime guarantee and suggested I call. Sure enough, the windows are guaranteed for life and they set up an appointment to have them replaced. I installer was great and I can once again see out of my windows, couldn't be happier.
July 10, 2023
Arno Chrispeels
Average rating: 5 out of 5 stars
Unparalleled customer service and professionalism. My windows had fogged up over time due to failed window seals. I emailed them, sent them the serial numbers of the windows and they came out and replaced them all. It took about 1.5 hrs. total for my 6 windows. The crew of 2 was on time, friendly and efficient. I can't believe how good they look now.
July 10, 2023
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