Enhance Building Management

My house, damaged in the Christchurch quakes, was deemed a rebuild by my insurance company. All of the other four houses on my driveway were also rebuilds, so the three insurance companies got together and decided they'd have one common team working on all five homes. When they also put restrictions the betterment I could pay for, I tried to withdraw and take the money. Their response was that if I pulled out, none of my neighbours' homes would be built either. At this stage I sought help from KSL and Aurum. Chris (Aurum) undertook to liaise between me, the builder and the insurance people. He convinced them to build what I wanted. When problems arose he'd say 'don't worry, I'll fix it'. And I didn't worry, because he did fix them. He also helped translate builder-speak into language I understood, and helped me to make those decisions I felt overwhelmed by. After the houses were built and we moved back home, several of my (elderly) neighbours commented as to how stressful they had found the process, and the fact that their houses still had problems. Their comments just reinforced my gratitude to Chris, and even my thanks for the awful behaviour of the insurance companies who had driven me to employ him. I strongly recommend Chris and his team to anyone starting a building project. He'll take the stress out of the process and help you to get the house you want.

Aurum's review of two earlier reports on earthquake damage to our house persuaded the EQC to revise their estimate of what it would cost to repair it upwards from $50,000 to $250,000. This was essential, in that put us over cap.