Fireplace Installers & Retailers in Newcastle upon Tyne, Tyne & Wear, UK

“Tulipalo supplied and fitted a Chesney's Optimyst Fire and surround Fire beautiful and workmanship was excellent and of high standard and extremely tidy removed all rubbish etc......great customer service Highly recommend”

“When designing our extension, we started looking at log burning stoves to create a feature. Having done a fairly exhaustive internet search where we discovered that anything out of the ordinary was frighteningly expensive and frankly not really what we were looking for, we were pointed in the direction of James the Firemaker by an acquaintance. A series of emails and telephone conversations followed during which we explained what we wanted and James showed us a number of suggestions. The requirement for a door created a few stumbling blocks but between us we came up with the rather unusual flap down door enabling the fire to become a stove instead of the rather less efficient open fire (a feature that did not seem to exist on anything else we could find in the swivelling circular fire market). Deposit paid and the fire ordered, we were given the specification for the supporting structure to be built into the ceiling and when the time came and the building work was almost complete, James delivered the fire and even assisted in the installation. The result is a fantastic fire which is the focal point of the room and a talking point for anybody seeing it for the first time. It was delivered on time and budget, the design is exactly what we wanted and the workmanship is superb. I would wholeheartedly recommend James for anybody looking for something out of the ordinary.”

“From not really knowing what we wanted when we walked into the show room of the Fire-Centre , we walked out with so much advice from Ian and Andrea that it was so easy to make a decision on the fire that we really liked . Nothing was too much trouble and they patiently answered every question that we asked. They kept us informed of all the progress of the ordering and when it was best for us for the installation. On the day of fitting, the two installers were Johnny and Chris and they were absolutely fabulous, nothing was too much trouble for them and they made the whole installation brilliant. We had ordered brick slips for the fire chamber but when they knocked out the chimney breast we found that the original chamber was intact so we decided to go with the original part of the house rather than the brick slips that they would have been putting on, Ian immediately sent me a refund of the cost of the slips which was 350 pounds which to us was excellent service ,it was more work for the fitters as they had extra plastering work to do as they advised us to have it feathered into the brick to make it look like it had always been like that , We felt like Johnny was a perfectionist to get the finish of the edging just right and we loved that he was because it came across that he was passionate about his work. The finished product that we have, is a fire that is outstanding, slate that is just quite beautiful and a beam that is gorgeous and we would give this company a 10/10 for their service and their attitude and we would not fail to recommend the company and the fitters to anyone.”