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Independent Carpet One Floor & Home
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About Us
It's been our pleasure to serve the flooring needs of the Westland Community and it's surrounding areas for more than 48 years. We’re your family-owned, neighborhood flooring experts. Drop by and let us help you choose the perfect flooring for your particular home and lifestyle.
With the International Resources of Carpet One, we can provide the largest selection of flooring in the industry all backed with the strongest warranties!
We promise..."If you don't absolutely LOVE your Carpet One floor, we will replace it...FREE! That's our Beautiful Guarantee
Services Provided
Carpet Installation, Vinyl Floor Installation, Laminate Floor Installation, Hardwood Floor Installation, Tile Installation, Design Services
Areas Served
Dearborn, Dearborn Heights, Livonia, Northville, Novi, Redford, Wayne, Grand Rapids, West Bloomfield, Beverly Hills, Birmingham, Bloomfield Hills, Huntington Woods, Lenawee County, Washtenaw County, Malcomb County
Awards
Alan Greenburg Award of Excellence from CCA Global
Category
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17 Reviews for Independent Carpet One Floor & Home
Newest first
HU-514740300
Average rating: 5 out of 5 stars
Hassan and mike Put in all of are laminate floors and they did excellent work on everything from installation to clean up.I would highly recommend them both.thank you Jeanie for sending them.
November 11, 2022
HU-259623324
Average rating: 1 out of 5 stars
Don’t waste your money. I spent $4000 for carpet in May and 4 months later the carpet is stained. This company doesn’t stand behind what they sell
October 7, 2021
Chris Gaulin
Average rating: 5 out of 5 stars
What a fantastic local business. The pricing is different than big box retail stores, (non-comparable really) they were an absolute pleasure to work with. We had a budget, tight timeline, and aesthetic to work with and our sales rep Tamica did an excellent job ensuring that we got the highest quality carpet for the price, and timeline we were looking at. Installation was seamless and ultra-professional. Would, and will work with them again in the future.
Thank you for the wonderful carpet!
January 3, 2020
Millennium Cabinetry
Average rating: 5 out of 5 stars
We have been working with Carl at Independent Carpet One for many years. They are a great source for our customers carpet and flooring needs. Carl is very willing to bring us samples whenever we ask and is very flexible with our schedules. The quality and service is unsurpassed. We look forward to working on many more projects together.
February 2, 2016
Comment from Independent Carpet One Floor & Home:
We are so happy to be of service to you and your clients.
Our new basement carpet came from Independent Carpet One. From the initial request through installation, they were prompt, courteous, and spent extra time making sure we had the right carpet at the right price. Cathy came out to our house to measure, and then sent several samples at various price points for us to consider as we were trying to match an older carpet that had been discontinued years earlier. I'd definitely go to them again if/when we need new carpet down the road.
October 21, 2015
Comment from Independent Carpet One Floor & Home:
Kristin,
We are so happy that the carpet we selected together is working well for your basement! It was such a pleasure meeting and working with you! We truly appreciate your business!
We are so happy that the carpet we selected together is working well for your basement! It was such a pleasure meeting and working with you! We truly appreciate your business!
sherrychipp
Average rating: 5 out of 5 stars
We were very pleased with Carpet One Floor, especially working with Catherine Buchanan. When we brought in our fabric samples she was able to guide us toward the perfect carpet to compliment our home. She was flexible with our schedule regarding installation and sent wonderful carpet installers who did a beautiful job. We loved Catherine's personality as well as her vast knowledge of flooring. We would highly recommend her to others.
August 27, 2015
Comment from Independent Carpet One Floor & Home:
Sherry & Joe,
It was such a pleasure to work with you. Your home is absolutely lovely and such a reflection of your personality and creative style! I know you will have many years of great performance and beauty with your choices.
Cathy Buchanan
It was such a pleasure to work with you. Your home is absolutely lovely and such a reflection of your personality and creative style! I know you will have many years of great performance and beauty with your choices.
Cathy Buchanan
This review is for any one considering Coretec plus vinyl flooring, We were hesitant to purchase this flooring but absolutely love making that decision now. After looking at Lowes, and Home Depot, and their flooring we decided to stop by Independent Carpet of Westland, one of their flooring specialists Cathy Buchanan did an excellent job of explaining the difference between the laminate, and the coretec plus flooring.
Talking to someone that works for a (flooring company) made all the difference to us. Our floors look amazing, and they have that real wood look to them, we have laminate floors in the kitchen and my wife likes the feel of the Coretec vs. the laminate, she say's it has a warmer feel to it, even sound of the Coretec is better, it's 100% water proof, and If you're wondering about the strength of the flooring I am in a wheel chair that weighs over 400lbs. and I weigh 235lbs. and the floors are holding up beautifully, the warranty (lifetime residential and 10 year commercial), is better than any laminate warranty out there. We had 465sq.ft. installed by Independent Carpet for a little over $3000.00 just a fraction over the laminate, but if you want quality there is no comparison. Making a purchase from a company that knows their installers personally helped us make our decision also.
Thank you Cathy Buchanan, and Independent Carpet, for helping us get the flooring that best suits our needs, and looks absolutely amazing!! Cliff
August 10, 2015
Comment from Independent Carpet One Floor & Home:
Cliff & Cathy,
It was such a pleasure to work with you! I am so pleased to hear that the floor is exactly what you were looking for. I know that you will have many years of performance and love for your Coretec Floor!
It was such a pleasure to work with you! I am so pleased to hear that the floor is exactly what you were looking for. I know that you will have many years of performance and love for your Coretec Floor!
I had a new kitchen floor put in and independent Carpet One did a excellent job, any questions they answered, any minor defects they corrected. Bottom line, I would use them again, GTood going gang.
July 13, 2015
Holly Foley-Byars
Average rating: 5 out of 5 stars
My experience with Independent Carpet One was nothing short of amazing. My Salesperson/Designer, Cathy Buchanan, is one of the most attentive, caring people you will work with. She had a great eye for color, style, and design to match each project I was working on. We found the most beautiful carpet for my living/dining room, family room, and basement. All 3 rooms with a different design and budget and everything looks stunning. What a relief to have worked with such an energetic, yet calming, person. Couldn't be happier.
June 22, 2015
ljlcamel11
Average rating: 5 out of 5 stars
My husband and I had no less than 6 companies come out to our condo to get the areas measured so we could order flooring to replace the builder grade linoleum and the beige carpeting in our condo.
I stopped in at Independent Carpet One on what turned out to be the worst day of winter! I was very pleased with the large selection of flooring to chose from. It ended up being the last stop and I brought my husband back within the week so he could look also.
Jason is the one who showed me around my first stop and I requested him when we both went back. We were able to 'sign out' floor samples to see if they would work.
We decided on a cork flooring for our large kitchen/dining room area. It is such a beautiful floor and is so forgiving on people with arthritis. They had the very largest selection of cork than any place. One sales person from a nameless place told me cork flooring is not sold in the Metro area. He didn't know I had already done extensive homework on cork floors!
We also ordered 2 1/4 & 3" red oak hardwood to replace our beige carpeting. It was a large job. Up one flight of stairs, a landing, another flight of stairs, a long hallway, 3 closets, an area outside of both bedrooms and 2 large bedrooms. We are so happy with the ordering process, the young man who delivered our boxes 1 week before installation, the 3 man installation crew and even a few unused things that needed to be picked up and credited back to us.
Friends were just over for a barbeque and loved the feel of walking on the cork flooring. Someone suggested we get runners for the middle of the stairs. I might do that down the road, but for now I am thoroughly enjoying seeing all the beautiful wood on the stairway!
June 1, 2015
Comment from Independent Carpet One Floor & Home:
We are so happy that you are enjoying the hardwood and cork floors. From the pictures you sent, they look amazing!
We are blessed to have Jason on our team, He is very dedicated to his clientele and his knowledge in the industry!
We are blessed to have Jason on our team, He is very dedicated to his clientele and his knowledge in the industry!
netflex1900
Average rating: 5 out of 5 stars
We received a immediate response with our first phone call to Cathy, she set up a appointment working around our schedule . After measurements were taken and the shape of the room was taken into consideration, a few helpful suggestions were made, how NOT to run the wood and the one that would get the most "wow factor". We decided to heed her advise and the wood was run on a diagonal. Indeed it does have the "wow factor". Everyone that comes through the front door mentions the beauty of the flooring. Thank you Cathy
March 26, 2015
tonydimambro
Average rating: 5 out of 5 stars
We recently remodeled our Talent Agency and received a referral to Independent Carpet One. The experience with the staff upon entering the store was very pleasant. Also, the showroom was impressive. Had a very nice experience working with the staff picking out the carpet and through the process was happy to hear they are a family business. The installation crew that came out was also great to work with. They were very accommodating with our business hours and requests that came up through the installation process. The entire experience was prompt and professional and would highly recommend Independent Carpet One.
March 18, 2015
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