- Penguin Basements, ltd.Family ownedMarkham's Leading Basement Remodeling Professionals
So here is our experience working with Penguin, and you can judge things on you own. Hired the team for the ki...
– Danny WuRead More26 projects in the Thornhill areaSponsored - Intrinsic Designs + Build GroupAvailable NowOffers Custom Work
The media wall unit she designed is a focal point in the living room. All the customer cabinetry in the study...
– MaggieRead More3-18 Fred Varley Drive, Markham, Ontario L3R 1S4, Canada - Master Edge Homes6 Hires on HouzzBest of Houzz winnerMarkham's Trusted and Experienced Design-Build Firm
Having completed the first half of our project, we could not be more pleased with Master Edge and their end to...
– Melanie BarrosRead More19 projects in the Thornhill areaSponsored - WallRemover3 Hires on HouzzLocally owned
Wall Remover exceeded our expectations. They were quick in their response and ensured the job was done up to c...
– Ruth LuckhooRead MoreRichmond Hill, Ontario L4C9T3, Canada - Complimentary 720° Virtual Tour!spaice StudioPublished locallyIndustry Leading General Contractors in Richmond Hill, Ontario
We believe everyone deserves a space that will make them feel comfortable. Our goal is to help you create and desi...
See my projects2 projects in the Thornhill areaSponsored - Rawson Design Build & RenovateBest of Houzz winner
The best designer and general manager/contractor of a construction site I've ever seen. Hire her and you canno...
– Rajeev SharmaRead MoreToronto, Ontario M4G 3e1, Canada - Need help?Get instant recommendationsSelect your project type, answer a few questions, and let Houzz connect you to pros right awayPopular:Building DesignCustom HomesHome Additions
- Rose Gold Homes & DesignResponds QuicklyBest of Houzz winnerVaughan's Award Winning & Highly Rated Design-Build Firm
Over the past 10 years or so working within the Interior Design industry, we have never come across a company...
– Jena NasserRead More10 projects in the Thornhill areaSponsored - Bridgemont Properties Inc.
Bridgemont is always thinking about functionality and design and exceeded our expectations of what the overall...
– Sara HinesRead More1 Wiltshire Avenue, Suite 107, Toronto, Ontario M6N2V7, Canada - Land Effects Outdoor Living Spaces Ltd.14 Hires on Houzz30 years in businessA Toronto-based Best of Houzz Pool and Landscape Design Company
From my initial conversation with Keith, to the final walk-through some months later, his creativity, reliabi...
– craig_landauRead More19 projects in the Thornhill areaSponsored - W.C. Meek Design and Construction Ltd.
Award winning firm established in 2000, W.C. Meek Design and Construction Ltd. has a proven track record of except...
Read moreToronto, Ontario M1L 4J7, Canada - Adams Home Improvement Solutions20 years in businessOrangeville's Service Oriented Home Remodeling Company
Very professional. Easy to work with and very accommodating. Job was done well and on time with the agreed upo...
– Oleg IvanovRead More4 projects in the Thornhill areaSponsored - ADM Design Inc.Evening consultations
Andrea and her team deliver their best on every project I have seen them do. They did a great job of listening...
– HU-546258330Read More505 Queen St, Newmarket, Ontario L3Y 2H3, Canada - New Concept Contracting Services LTD.Responds Quickly17 years in businessWe specialize in residential renovations in Ontario, Canada
I hired New Concept Contracting Services LTD to have a washer and dryer installed in my bathroom and I couldn'...
– melrambarranRead More4 projects in the Thornhill areaSponsored - BRIKS Design-Build GroupBest of Houzz winner
From conception to completion, BRIKS Design-Build Group made our renovation project an enjoyable experience. T...
– Jason DenommeRead MoreSuite 1901, 5000 Yonge Steet, Toronto, Ontario M2N 7E9, Canada - House to Home Fine Construction Ltd.Responds QuicklyOffers Custom WorkBurlington's Efficient Custom Renovations and Home Building
We hired House to Home Fine Construction for some renovations in several areas of our home. We were very satis...
– Jeff CarriqueRead More15 projects in the Thornhill areaSponsored - FOHR DESIGN STUDIO INC.Houzz Pro CertifiedBest of Houzz winner
What a pleasure to work with Rania. She is a fabulous designer and takes time to understand who she is working...
– ejcooperRead MoreToronto, Ontario M6P 1P4, Canada - Montdor Interiors - Shaila Gottlieb2 Hires on HouzzBest of Houzz winnerGTA High End Design and Renovation Services Best of Houzz 2015 - 2022!
I have just finished an initial meeting with Shaila and am so impressed with her expertise and ease of persona...
– Bernice RoyceRead More49 projects in the Thornhill areaSponsored - Sunnylea Homes
Sunnylea Homes is a family-owned renovation contractor. With 35 years of experience, we have been serving our clie...
Read moreToronto, Ontario M6B 4J3, Canada - Fraser Homes Inc.Best of Houzz winner
Mark and Rod work as a team to make sure that the design you develop together is delivered. They are creative,...
– JanetRead More33 chatfield dr., Toronto, Ontario m3b 1k6, Canada - Eurodale Developments Inc
Eurodale Design + Build is proud to be a full-service builder. From the time the idea of a project comes to your m...
Read more1189 Lawrence Ave W, Suite 7, Toronto, Ontario M6A 1E2, Canada - Roundabout Studio Inc.Available Now
My wife and I really enjoyed working with Roundabout Studio. We not only found the owners and staff to be ver...
– David JonasRead More1114 Dundas St., Toronto, Ontario M4M 1S1, Canada - Peacock & OwlAvailable NowBest of Houzz winner
I hired Peacock & Owl to renovate and decorate my home. Wow! I am so happy with the outcome and Carol Ann...
– HU-926682063Read MoreAurora, Ontario L4G 6H8, Canada - Need help?Get instant recommendationsSelect your project type, answer a few questions, and let Houzz connect you to pros right awayPopular:Building DesignCustom HomesHome Additions
- COZY CASA HOMES™ Crafting Cozy Spaces™7 Hires on HouzzBest of Houzz winner
It was a wonderful experience working with Billy and Cozy Casa Homes. We hired him right from design to build...
– PauravRead MoreBrampton, Ontario L7A 0N3, Canada - Master Edge Homes6 Hires on HouzzBest of Houzz winner
Having completed the first half of our project, we could not be more pleased with Master Edge and their end to...
– Melanie BarrosRead More461 Alden Road, Unit 28, Markham, Ontario L3R 3L4, Canada
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Penguin Basements, ltd.
Design & Construction Firms in Thornhill, ON
“Overall, we were very happy with Penguin and the finished product was of high-quality. Claudio, our finishing supervisor should get an 11/10. He showed incredible professionalism, skill, and commitment to making the customer happy. He ensured all the issues we faced were rectified. He was so personable, responsive to our needs, and genuinely knew his stuff. If Penguin has any concept of what is good for their company, they will make sure he never leaves and promote him right to the top. People who were also particularly helpful and clearly put the customer first include Robert, Joe and Angelo. They all played their part in trying to make the process as smooth as possible.
Along the way, our primary frustrations were of the poor communication. We often had no concept of which trade was coming and trades sometimes did not know how to access the lockbox. The Calendar was not updated beyond the first day. Probably the biggest frustration was the lack of presence or availability of our assigned site super, Walter. Severe floating floor and issues with sanding of the walls could’ve all been detected along the way. Instead, they had to be dealt with at the end of our project and only thanks to Claudio were they addressed in a thorough manner. After these issues, I do think Penguin would benefit from having a customer care service or quality assurance department which the customer could reach out to throughout the duration of the project. In our case, we often did not know who to communicate with for a given issue and ended up calling multiple people at one go. Needless to say, this took time and added stress and for the premium that you are paying, this should not happen.
My advice to any future customers would be to make sure you know exactly what you want done ahead of time and have a very concise plan. Things move very quickly and there is very little margin of error to fix things. As a result, I think it is imperative for homeowners to be involved in every step of the project to make sure any mistakes can be fixed right away.
Despite some of our minor frustrations, clear positives were there adhererence to a promised timeline, the very professional trades, scheduling flexibility with the start date depending on our schedule, the high quality of finishings, and again, the amazing Claudio. His help at the end of the project almost made us forget our frustrations during the project. He truly is a star and his commitment to customer satisfaction went above and beyond what we had expected.
Overall, we are so pleased with our basement and are already thoroughly enjoying it. We would highly recommend Penguin (as long as Claudio’s part of the package), and would not hesitate to use them again.”
Intrinsic Designs + Build Group
Design & Construction Firms in Thornhill, ON
“Beautiful results done within my budget. Achieved clean, modern contemporary look that I was hoping for throughout my house. Would definitely recommend their services.”
Master Edge Homes
Design & Construction Firms in Thornhill, ON
“We did a complete rebuild with Master Edge. The work went smoothly and the end product is superb. We challenged the contractor with difficult tiling layouts, stained wood trim and a very picky engineer client.”
WallRemover
Design & Construction Firms in Thornhill, ON
“We planned a major renovation of our house, requiring removal of many of the main floor structural walls. I met with multiple contractors but ultimately chose Matt and his team, due to their extensive experience and competitive quote. Boy am I glad I did! Matt and his team were professional, on time, and worked within our budget. We changed our minds on a few things as the project went along and Matt quickly adapted to make things work for us. Matt went above and beyond to ensure we were happy with the final product. Ie There was a post too close to my open-concept kitchen and I asked Matt to move it. Moving it was very difficult as it required creating a new footing in a very tight basement but Matt and his team delivered. I'm very happy with our experience and highly recommend Matt and his team!”
Rawson Design Build & Renovate
Design & Construction Firms in Thornhill, ON
“The best designer and general manager/contractor of a construction site I've ever seen. Hire her and you cannot go wrong. She has great trades, great taste and hustles to get your job done. She completed a total gut of my 1250 square foot condo and a complete gut of a 2400 square foot house and they turned out spectacular.”
Rose Gold Homes & Design
Design & Construction Firms in Thornhill, ON
“Rose Gold homes is a great customer of ours and we have completed several successful renovations. Their attention to detail, customer service and quality workmanship sets them apart!
I would highly recommend Rose Gold to anyone. To many more successful projects together!”
Bridgemont Properties Inc.
Design & Construction Firms in Thornhill, ON
“After 5 years of living in our midtown bungalow and growing our family, it was time for us to overhaul our home. Our 1941 house had not been renovated since the early 80s. The bedrooms, kitchen and living areas were all on one floor, and the feel was drab, dark and tired. After several meetings and quotes with designers and contractors, hiring Bridgemont Properties was the easiest and best decision we could have made.
The quoting and ideation process was clear, organized and highly professional. Marion and Rocco immediately put us at ease with their excellent design ideas and creative use of space and colour. Everyone working on our home during the months of the renovation taking place were courteous and skilled. Work was always done on time and Bridgemont Properties remained cognitive and respectful of our deadlines and budget. Their constant, thorough communication and responsiveness kept our family so at ease during the process. Marion and Rocco’s collaboration and imagination was astounding. The design, decor and incredible use of colour most certainly created the ‘wow’ factor we were looking for! Only Bridgemont Properties could have executed this incredible transformation of our urban space. What was once a small, dreary bungalow became an open, airy and bright urban oasis. We have absolute confidence in the workmanship - which is paramount. From the very first meeting through to the ecstatic reveal…we were delighted with every step of the process. We have recommended Bridgemont Properties to several friends and colleagues. We are so happy with our beautiful home and look forward to many more happy years there thanks to Marion and Rocco!”
Land Effects Outdoor Living Spaces Ltd.
Design & Construction Firms in Thornhill, ON
“I've owned and renovated many properties over the years and have never come across a more professional and talented individual for design and execution of my backyard project. From my initial conversation with Keith, to the final walk-through some months later, his creativity, reliability, and attention to detail were well beyond my expectations. Unlike many other design contractors, Keith is hands on, and takes ownership in a very personal way with the progress and overall outcome of his projects. In a sea of willing contractors whose primary mission seems to be securing a job and initial payments, Keith is a refreshing and welcome change. In the few months since the conclusion of the project, I have had countless compliments on the job and it's completely custom appearance.
Many thanks to Keith, his staff and the solid subs he uses. Bravo!!”
W.C. Meek Design and Construction Ltd.
Design & Construction Firms in Thornhill, ON
“We used Bill's team for renovations in our downtown Toronto condo. They gave us great bathroom renovations, painting, shelving, and lighting replacements. From Bill on down the focus is on the customer. Great work and very understanding of our needs. I give them the highest possible ranking.”
Adams Home Improvement Solutions
Design & Construction Firms in Thornhill, ON
“Adams Home Improvement Solutions provided honest and reliable work for our home. Our project was finalized and started within a short window, and while we ran a little longer than originally expected, some of the delay was due to decision-making or having materials available.
The work crew was great, always on time, and nothing was ever a problem to ask; they were a pleasure to have work on our home.
The quality of work was to a good standard, and I have no hesitation in recommending Adam's Home Improvement Solutions.”
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