I would not try someone who's income depends on making sales. High gloss floor tiles especially for bathrooms are not ideal since they lack grip once they get wet or when the bathroom is moist after a shower.

First be okay with the fact the bathroom tiles might need to be replaced. All of them. Replacing them in the bathroom will have the least impact on the rest of the house and whatever comes out in one piece, can be stored for future cracks. Maybe you can find a similar color but a different size, so it won't look too awkward, just an idea. Taking out a cracked tile is quite easy. Put on some gloves and safety glasses and (carefully) smash the broken tile with a hammer. An old screwdriver or chisel will help you tilt the pieces out. Work from the hole outwards to remove the other tiles. Removing a good tile is nearly impossible. Assuming it is still glued firmly, I'd say impossible. But, if you want to try anyway, you'll need to mill out the grout and then figure out a way to lift the tile..

Pictures of your dining room and kitchen would be helpful.

after watching my daughter and her husband agonize over the way their expensive timber floor has not held up well after 3 years, I would recommend tiles/wood look tiles with under heating. Their beautiful warm expensive floor looks like it always needs a clean and polish, not from neglect, they have cared for it well. One of the boards now has a slight and painful moan when it's stepped on :-( I grew up in a completely wood floor home and although it looked wonderful, my Mother hated it. ....and the mats ! Wood is a lot harder to maintain than tiles ,(no matter what the die hards say) the modern wood finishes are much better than they used to be.... But a piece of wood is rather arty no matter what it's used for and it does demand to be loved and cared for.....and if something goes wrong it's a lot more expensive to fix than sand and cement. Ultimately you have to be happy. BTW underheating tiles is warmer than timber :-)