Home Restoration Services in Upper Black Eddy, PA

“UPDATE: I heard back from the installers and they were able to address and resolve almost all of the issues I listed below. I appreciate the effort they made. I really like my new kitchen now that all of the issues are resolved. ORIGINAL REVIEW: This review is for people choosing an installer for an IKEA kitchen. We decided not to do it ourselves and instead hire the installer that works with IKEA. In this case we got Doylestown Building and Remodeling Company. Initially I was very happy with their work and their main installer seems like an honest straightforward worker. There were a few problems, however. First, the installer, although experienced with other forms of remodeling and building, had very little IKEA installation experience. He frequently was not sure how something was supposed to be installed. This would have worried me less had I not noticed that he did not always read the IKEA manuals that came with the items to install. We were only his 3rd IKEA kitchen that he installed, even though there were other installers in the company who had plenty of experience. Then, due to issues with another worker, the installer did nearly all of the work alone, without help. Although many parts of the kitchen can be done with one person, some tasks really are two person jobs. In fact, three times I was forced to stop what I was doing (I work from home) to help him move an appliance or help with something that required more than one person, because he was on his own. One time after this happened I said, "Next time you should have someone come with you, because this is a two person job." Sure enough, the next time he showed up alone and I had to help him again. When the kitchen was finally finished, on the whole at first I was pretty happy with it. But after I while I noticed some problems that really should have been taken care of, and that I will either have to live with or find a more capable company perform. 1. A shim was left hanging out around 4 inches below a cabinet. This will have to be trimmed. It seems to me extremely unprofessional to leave something like this when finishing a job, but NOT SURPRISING since the business owner rushed the work through and the main installer was working on his own. 2. Because of the rush, absolutely no cleanup was done after the fact. I had to dispose of a large bag of construction waste, there was sawdust all over the kitchen floor, and found sawdust in most of the drawers and cabinets that was never removed. Oh and there was never any effort during the install to tidy up after either. They installers got sawdust all over the floor & some of our belongs in the adjoining room. 3. The toekick installation is really messy, it just looks amateurish. Any homeowner with a table saw could have made a toekick that looked as good or better than what they did. There are very visible gaps where the pieces meet. 4. Two drawers were chipped/scratched during install. Not large chips or scratches, but still *not* acceptable for the install of a *brand new* kitchen. 5. MOST DISTURBING OF ALL: we planned the kitchen with an IKEA associate, who specified all of the pieces that would be required for the install. One major piece, a large cover panel to be used for support of the kitchen counter, was never used. When I asked the installers for clarification on why this piece was left over, I received no reply. As far as I know, the kitchen counter *appears* stable but could just as easily fall apart. Based on how it's installed, it isn't possible to look behind the part that was installed to see how sturdy it actually is. Based on these issues, I sent an email to the project manager. After not receiving any reply for two days, I sent a followup email. After *another* 2 days the manager's boss sent me a noncommittal apology along with an offer to "refund" $35 as a "gesture" to cover "some of your costs of cleaning, etc.". No mention was made whatsoever of my other, more pressing concerns. In response I sent another reply, again outlining the complaints I had with the install, complaints more serious than having to clean up. Honestly I think the inability to clean up after the install is a bad sign; it shows a lack of pride over workmanship and is almost like leaving a project uncompleted. OH, and let's not mention that for some reason, even though we pretty meticulously planned all of the components we would need for the kitchen (and cross-checked inventory on delivery), we still ended up not having all of the right hardware installed where it needed to be, and the installer lost a necessary piece of hardware for one of the drawers that we will need to go to IKEA and replace ourselves. Honestly, if they had just put the smallest effort in addressing my real complaints instead of offering me a token gesture of $35, I probably would not be leaving this negative review. But it's been over a week with no response, and I would rather people be aware of these issues. Was this review …?”

“They did a wonderful job on my bathroom rehab, it took them about two weeks and updated me throughout the entire process. They were extremely clean and did quality work. A+++ would recommend!!!”

“Great work as always. This is the second job they have done for me and when the 3rd one comes along they will be getting that business too”

“We have worked with JMF Construction on many job sites and found them to be very detailed oriented, always putting the customer's interest ahead of all other concerns. Joe and his crew do excellent work of superior quality, delivered on time. He has many years of experience, many spent making cabinets, a high art form of carpentry. He knows his stuff and does it well. When JMF is on the job, we know everything is going to work out well.”

“These guys do great work. I will use them again and recommend them as well. Very personable and real easy to have in your home while improving how we live!”

“Fast! Honest! Fair pricing! It’s easy to recommend BicoLabor for work you need done around the house. They also work directly with designers so it makes life easier.”

“These guys hands down are one of the best contractors in bucks county and surrounding area. The 1st project they did for me was 4 years ago when I got my restaurant done with them in Philadelphia. They are very professional and finished the job within the time promised. A year ago I hired them again for another restaurant. It was a breeze. They worked within my budget to get it up and running without any setbacks. Andrew and his crew is amazing and very professional. If you need anything done don't hesitate to contact them. Any problems or projects I have, i am definitely giving them a call again. You should do the same!! Thanks guys.”

“We have had Larry so three jobs at our home now to include a porch remodel, window replacements, and entry/foyer remodel. His attention to detail is impeccable! On each project he has worked closely with us to get the design we wanted and he has incredible vision and ideas. He always completed the work on schedule and the end results are amazing!! Would recommend him for any services needed and we will be using him again in the future.”

“They did our bathroom renovation. It had been two years since they did it, and we just love our master bathroom.”

“My family needed more space and a new kitchen. Giuliani Builders extended the back of the home with a family room and updated the kitchen. A new outside deck was added. Dan was honest and straightforward. My family and I are very pleased with his work. Thanks Matt”