Help! Is this splashback installation acceptable?

6 months ago

Hello Houzzers

I am really hoping for some advice, please! We are just completing a kitchen renovation and we’re so happy and excited… until our engineered stone benchtop and splashback were installed.

The benchtop arrived with unpolished corners, which was very disappointing. The supplier/installer put this down to “human error” and said they would fix it.

BUT… the splashback does not align with the upper cupboards and wall edge, so there is an unsightly strip of wall exposed which looks really sloppy. The supplier/installer claims that this is “within acceptable parameters” and they won’t be taking any action to resolve it.

Am I being unreasonable or overly picky??

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